[Resolved] service[at]spamcop.net bouncing

[mschmitt 0]

The top pinned topic Mailhost Issues - please read before posting says to report Mailhost isues to service[at]spamcop.net.

That address is bouncing, with error:

<spamcop_admin[at]prod-sc-app8.sv4.ironport.com> (expanded from
   <service[at]admin.spamcop.net>): unknown user: "spamcop_admin"
Reporting-MTA: dns; prod-sc-app8.sv4.ironport.com
X-Postfix-Queue-ID: 87825144847D
X-Postfix-Sender: rfc822; xxxxxx[at]xxx.xxx
Arrival-Date: Thu,  1 Aug 2013 05:34:34 -0700 (PDT)

Final-Recipient: rfc822; spamcop_admin[at]prod-sc-app8.sv4.ironport.com
Original-Recipient: rfc822;service[at]admin.spamcop.net
Action: failed
Status: 5.1.1
Diagnostic-Code: X-Postfix; unknown user: "spamcop_admin"

[SpamCopAdmin 0]

service[at]spamcop.net is not the same as service[at]admin.spamcop.net.

Both addresses are receiving email just fine. It is only an internal alias that is bouncing.

If you write to service[at]spamcop.net there will not be a bounce because that address does not go through internal SpamCop systems.

- Don D'Minion - SpamCop Admin -

- Service[at]Admin.SpamCop.net -

.

[mschmitt 0]

service[at]spamcop.net is not the same as service[at]admin.spamcop.net.

Both addresses are receiving email just fine. It is only an internal alias that is bouncing.

If you write to service[at]spamcop.net there will not be a bounce because that address does not go through internal SpamCop systems.

- Don D'Minion - SpamCop Admin -

- Service[at]Admin.SpamCop.net -

.

Sorry, typo. I meant to say that service[at]admin.spamcop.net is bouncing.

Will the alias be fixed? If not, will the pinned instructions be changed?

[turetzsr 0]

<snip>

will the pinned instructions be changed?

...Done (hopefully only temporarily until the internal alias bounce is corrected).