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Pivonka_57

Windows Live Mail client, Win 7, "No Headers"

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When usingWindows Live Mail "client", Win 7, to report spam - by forwarding the spam as an attachment - I am getting replies from SpamCop indicating that the email headers have not been detected.

Research so far indicates that this is not a new problem. And that it may result from the insertion of blank lines in the header information which should be present in the forwarded email.

I have searched for, but been unable to find, a work around that will result in forwarded spam messages having header information which is recognizable and useable by SpamCop. What suggestions do you have?

(replies referring to webmail and hotmail will have to be deprecated, as this query addresses the Windows 7 Livemail "client")

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Hi, pivonka1,

...Sorry to hear of your problem. Are SpamCop's replies also providing a Tracking URL? If so, would you please post one or two of them here? Please be sure to first cancel them if you have not already done so to avoid someone else processing the spam.

...To try to answer your specific question, I believe that the workaround is to use the online SpamCop submission form at http://www.spamcop.net/ and manually insert the blank line. The ultimate fix is to have your e-mail provider/Microsoft provide you with e-mails in the form that SpamCop expects them, which is to say in compliance with accepted e-mail standards.

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gbta.net' post='89329' date='Jul 25 2014, 10:40 AM']

When usingWindows Live Mail "client", Win 7, to report spam - by forwarding the spam as an attachment - I am getting replies from SpamCop indicating that the email headers have not been detected.

Research so far indicates that this is not a new problem. And that it may result from the insertion of blank lines in the header information which should be present in the forwarded email.

I have searched for, but been unable to find, a work around that will result in forwarded spam messages having header information which is recognizable and useable by SpamCop. What suggestions do you have?

(replies referring to webmail and hotmail will have to be deprecated, as this query addresses the Windows 7 Livemail "client")

I am also using the same combination of WLM [ver. 2012 (Build 16.4.3528.0331)] on a PC running Win7 SP1 (x86).

I typically have no problems after submitting messages to SpamCop using the 'Forward as attachment' option.

But every once in a while I do encounter a spam message that produces a result similar to what you described. The majority of them have turned out to be issues with the spammer's procedures, that results in a mangled/non-standard message header.

If that is also what is happening in your situation, it is not the fault of your email client or OS, and you have no control over the situation; unless you can identify something common about those spam messages, and just not submit (skip) them. [AFAIK, 'fixing' the mangled headers before submitting would violate SC rules in most cases. But I have seen a few exceptions noted in this forum, given a 'pass' by the SC Admin, Don.]

Good luck isolating or solving your specific issue(s) ;)

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