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Richard W

Important SpamCop Announcement

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Important Announcement:

The SpamCop Reporting Service is saddened by the news that Corporate Email Services

(CESmail) will cease operations on September 30, 2014. As the exclusive provider of email

service under the spamcop.net name, we have had a long standing business relationship

with CESmail, which enhanced the service we have provided since 1998.

SpamCop has worked with CESmail to ensure an orderly shutdown. To minimize impact to

SpamCop users, CESmail has provided instructions to their customers to change their account

options and provide a forwarding address prior to 5:00 pm EDT September 30, 2014. At that

time SpamCop will take over the mail forwarding and CESmail will permanently close their

operations. On the transition day, we will do our best to ensure the service migration to be

seamless, however please be informed that temporary service disruption may happen.

SpamCop will provide this mail forwarding service with no additional or future charge to our

users. Our commitment is to provide the forwarding service through 2015 and review the ongoing

need for this service annually each fall.

Should you wish to discontinue this forwarding or change the address mail is being forwarded

to, you will find a new tab on the SpamCop.net Reporting Service page when logged in allowing

you to do this.

It is important CESmail customers follow the instructions provided to set up forwarding. There

will be no rescuing email accounts, files or folders once we take over the forwarding service.

Those who have subscribed to the CESmail provided mail service have enjoyed enhanced

access to the SpamCop reporting service, including all features of a premium SpamCop reporting

account. This includes the ability to have standing addresses receive copies of SpamCop reports,

the option to add addresses to receive copies of SpamCop reports, the option to appeal issues to

SpamCop staff from directly within the reporting structure, and of course no nag screens when

reporting spam.

Anyone who has a CESmail account at the time of shutdown on September 30 will continue to

enjoy the premium access to the SpamCop reporting service indefinitely without additional or

future charge.

SpamCop is also pleased to announce that while the user support forums have been hosted by

CESmail, we will continue to keep the forums operational as the primary source for user support.

Peer to peer support has been an important part of keeping SpamCop as a free service.

To accommodate the changeover of the SpamCop Forums to our servers there will be a short

outage of the forums on Thursday, October 2 between 9:00 a.m. and 11:00 a.m. PDT.

There has been speculation that the end of the SpamCop mail service is a sign of Cisco not

supporting SpamCop. Nothing could be further from the truth as Cisco remains completely

supportive of SpamCop and further commits to upcoming and ongoing enhancements to the

SpamCop reporting service.

Again, we must reiterate the importance that you follow the instructions you have received from

CESmail to set your mail forwarding options prior to the changeover in service at 5:00 p.m. EDT

this Tuesday, September 30, 2014.

Richard

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Looks like the move of the forums was successful, albeit with some "collateral damage" in the forum of several (very active) hours of forum activity from this morning that wasn't included in the database snapshot that got installed....oops.

DT

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