ob1db Posted September 30, 2014 Share Posted September 30, 2014 Folks, I need help URGENTLY! Just set up a new gmail account, went to enter it in Spamcop setting and the text is there but no field to put the new address in. Using a MacBook Pro, OS 10.6.8, latest versions of Firefox, Safari and Chrome, ALL show same issue. Any ideas? David Link to comment Share on other sites More sharing options...
ob1db Posted September 30, 2014 Author Share Posted September 30, 2014 Folks, I need help URGENTLY! Just set up a new gmail account, went to enter it in Spamcop setting and the text is there but no field to put the new address in. Using a MacBook Pro, OS 10.6.8, latest versions of Firefox, Safari and Chrome, ALL show same issue. Any ideas? David Update! Just tried on Firefox on my wife's PC, same issue, no visible field or clickable link of any kind. Link to comment Share on other sites More sharing options...
anyone8 Posted September 30, 2014 Share Posted September 30, 2014 It's there for me. I doubt it's hiding because of your browser, but I'm using Iceweasel 24.8.1 on Debian Linux. Did you have a forwarding address set up before the changes that occurred today? Link to comment Share on other sites More sharing options...
rdb Posted September 30, 2014 Share Posted September 30, 2014 The field is gone for me as well. I tried 3 different browsers on 2 computers and it's not there. No current address set. Link to comment Share on other sites More sharing options...
anyone8 Posted September 30, 2014 Share Posted September 30, 2014 My understanding of the instructions was to set a forwarding address ahead of time. Perhaps this is what happens if no forwarding address was set. I just hope someone with more knowledge than me will know of a way to fix it. Link to comment Share on other sites More sharing options...
djporter Posted September 30, 2014 Share Posted September 30, 2014 I see the forwarding address field under "Preferences" => "Change Email address or name". Is that what you need? Link to comment Share on other sites More sharing options...
rdb Posted September 30, 2014 Share Posted September 30, 2014 I've tried that as well. It has issues also. Right now there is NO way to set a forwarding email address if you never had one set. Read this Post. Link to comment Share on other sites More sharing options...
Dave_L Posted September 30, 2014 Share Posted September 30, 2014 The forwarding address text box on the options page at webmail.spamcop.net is gone, although the instructional text is still there. Probably that was done since further changes there would be lost, and it can only be changed now on the preferences page on the reporting side (spamcop.net). Link to comment Share on other sites More sharing options...
ob1db Posted September 30, 2014 Author Share Posted September 30, 2014 I see the forwarding address field under "Preferences" => "Change Email address or name". Is that what you need? Nope, not there on Mac or PC, sigh... Link to comment Share on other sites More sharing options...
djporter Posted September 30, 2014 Share Posted September 30, 2014 I'm on a Mac and I have the forwarding field, but forwarding doesn't work it just bounces, so that field is apparently worthless anyway. Link to comment Share on other sites More sharing options...
Ex_Brit Posted October 1, 2014 Share Posted October 1, 2014 If you go to Spamcop Reporting page (spamcop.net) you can set it up on the Preferences Page. Link to comment Share on other sites More sharing options...
ob1db Posted October 1, 2014 Author Share Posted October 1, 2014 If you go to Spamcop Reporting page (spamcop.net) you can set it up on the Preferences Page. No, there are no mail preferences on the reporting page, there never have been. Mail preferences are on the webmail page on the Options tab and the missing field is on the correct options page it always has been on. The reporting preferences have nothing to do with mail options and when I just looked now they still don't. If you see something different than I do, please post the exact URL you are speaking of. If there is a way to post a screenshot, that would help if you do have something the rest of us missed. Link to comment Share on other sites More sharing options...
Dave_L Posted October 1, 2014 Share Posted October 1, 2014 At spamcop.net, once you're logged in, click the Preferences tab. Then there's a link "Change Email address or name" that takes you to a page that includes a "Forward mail to address" text box. Whether it actually works right now is another matter. Link to comment Share on other sites More sharing options...
ob1db Posted October 1, 2014 Author Share Posted October 1, 2014 At spamcop.net, once you're logged in, click the Preferences tab. Then there's a link "Change Email address or name" that takes you to a page that includes a "Forward mail to address" text box. Whether it actually works right now is another matter. Dave L., apologies MAY be in order, my fingers are crossed. The field IS there, I got a confirming email to the new gmail account. I will let everyone know if forwarding is on tomorrow, hopefully! BTW, the options page didn't display the new forwarding address after I made the change. David Link to comment Share on other sites More sharing options...
Ex_Brit Posted October 1, 2014 Share Posted October 1, 2014 No, there are no mail preferences on the reporting page, there never have been. Mail preferences are on the webmail page on the Options tab and the missing field is on the correct options page it always has been on. The reporting preferences have nothing to do with mail options and when I just looked now they still don't. If you see something different than I do, please post the exact URL you are speaking of. If there is a way to post a screenshot, that would help if you do have something the rest of us missed. There will be if you log in. If not then something's wrong with that browser. http://www.spamcop.net/mcgi?action=prefmenu The mail forwarding settings have been moved there. Link to comment Share on other sites More sharing options...
ob1db Posted October 1, 2014 Author Share Posted October 1, 2014 There will be if you log in. If not then something's wrong with that browser. http://www.spamcop.net/mcgi?action=prefmenu The mail forwarding settings have been moved there. You must have missed my earlier reply to Dave L. after he posted his response. Yes, the link is there, I used it and received and used the confirmation and got "Email delivery confirmed" acknowledgement when I clicked the link in the confirmation. HOWEVER, no mail is going to gmail so far, only to the webmail which IS still working today, thank God! Suggestions, anyone? Who should I write to or should I start a fresh thread or add to an existing one? Thanks, David Link to comment Share on other sites More sharing options...
Ex_Brit Posted October 1, 2014 Share Posted October 1, 2014 OK - sorry I did miss that. Link to comment Share on other sites More sharing options...
turetzsr Posted October 1, 2014 Share Posted October 1, 2014 <snip> Suggestions, anyone? Who should I write to or should I start a fresh thread or add to an existing one? <snip>        You could try the SpamCop (Cisco) Deputies at e-mail address deputies[at]admin.spamcop.net. Link to comment Share on other sites More sharing options...
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