efa 0 Posted May 16, 2016 (edited) pasting the "account configuration email" to the address: https://www.spamcop.net/mcgi?action=mhreturn for my company account, I always got this error: Sorry, SpamCop has encountered errors: Source IP not found. Your email host does not appear to correctly identify the sending IP of the email you receive. I'm using Thunderbird 45.1.0 on Win7 64 bit, CTRL+U to get mail source I tried also to forward the "account configuration email" complete with headers by email, but I got: Hello SpamCop user, Sorry, but SpamCop has encountered errors: Headers not found. No idea what I had to do now Edited May 16, 2016 by efa Share this post Link to post Share on other sites
Lking 0 Posted May 16, 2016 efa, that is odd. I too use that version of Thunderbird. Just to be sure: you are using CTRL+U, CTRL+A and then CTRL+V to past the whole returned message into the upper block of the link you provided? When viewing the returned message in TB and clicking the <Reply> or <Forward> button, TF forward the message "Inline" (without header) NOT as an attachment, which is required to work with mailhost. (Looking at the message you sent and do a CTRL+U, you will see that there is no header info for the attachment ~ and of course that is what SpamCop is looking for) Share this post Link to post Share on other sites
efa 0 Posted May 16, 2016 (edited) I'm sure I pasted the mail with headers. Can I post the mail complete with headers in this forum (or as tracking URL), or must remain reserved? Edited May 16, 2016 by efa Share this post Link to post Share on other sites
Lking 0 Posted May 16, 2016 It has been so long sense I've updated my mailhost, I'm not comfortable suggesting you post it here. Quote Received: from premiersrvr.aesasp.com (server.premiermills.com [159.8.30.66]) by knob.com (Postfix) with ESMTP id B30FB175649F for <x>; Mon, 16 May 2016 14:37:47 +0000 (UTC) Received: (qmail 14797 invoked from network); 16 May 2016 17:46:22 +0530 Received: from unknown (HELO User) (197.210.16.155) by mail.premier-1.com with ESMTPA; 16 May 2016 17:46:21 +0530 Reply-To: <mrsrobin.sanders[at]e-nautia.com> From: "Mrs Robin Sanders"<mrsrobin.sanders2[at]aol.co.uk> Subject: [Norton AntiSpam]Your Fund Is Ready For Release Lots of stuff in the header but importantly you should see several "Received:" lines as shown above (note I munged one email address <x>, you should not). You should be able to see similar lines when you do a CTRL+U and they should be highlighted when you do a CTRL+A and captured with a CTRL+C. Seems a similar problem reported at If your procedure is correct I would suggest an email to the deputies at "deputies AT admin DOT spamcop DOT net" Share this post Link to post Share on other sites
efa 0 Posted May 16, 2016 I pasted all the Received lines, as always, like in Spamcop reporting form. Wrote to deputies, thanks for contact Share this post Link to post Share on other sites
Lking 0 Posted May 17, 2016 I assumed during the last 10 years you would have picked up the process But starting in the middle often takes longer when you have to backup. When you get an answer let us know. Share this post Link to post Share on other sites