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DavidT

SC email servers currently not responding!

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I can't currently log in to webmail, and POP connections to "mail.spamcop.net" as well as IPAM connections to "imap.spamcop.net" are all timing out. Hope it's only temporary.

dt

Edited by DavidT

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I am experiencing the same symptoms. JT has been paged.

Edited by Jeff G.

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Update: there's something on the email News page:

[14:21 EDT] Overnight, one of the main fileservers had a problem and the backup didn't switch on automatically as it should have. We're still working on the situation and there have been a couple of downtimes as we're bringing everything back online. We're actively working on it and trying to keep any downtime to a minimum. We apologize for the inconvenience and appreciate your patience.

Also, a minute ago, I was able to log in, POP, etc.....but there's no new mail there, even though I sent test messages to myself during the "outage".....oops...now I can't POP again...things are going up and down...mostly down....

I just tried a comand-line connection to "mx.cesmail.net" and I was able to submit a messsage to my own SC address in an SMTP fakemail session, so incoming mail is probably queueing up.

dt

Edited by DavidT

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Update: there's something on the email News page:

[14:21 EDT] Overnight, one of the main fileservers had a problem and the backup didn't switch on automatically as it should have. We're still working on the situation and there have been a couple of downtimes as we're bringing everything back online. We're actively working on it and trying to keep any downtime to a minimum. We apologize for the inconvenience and appreciate your patience.

Also, a minute ago, I was able to log in, POP, etc.....but there's no new mail there, even though I sent test messages to myself during the "outage".....oops...now I can't POP again...things are going up and down...mostly down....

dt

15116[/snapback]

The email News page at http://mail.spamcop.net/news.php is not responding for me at present, and the news on http://mailsc.spamcop.net/ is old.

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update: the servers are responding again, but there's still no new mail there...including the test messages I've been sending to my own address during the outage.

dt

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mail downtime isn't a disaster as long as its only a few hours. but if emails get lost, this could be very bad for spamcops reputation.

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mail downtime isn't a disaster as long as its only a few hours. but if emails get lost, this could be very bad for spamcops reputation.

15123[/snapback]

I don't think any mail will be lost....the admin/tech team knows what it's doing.

dt

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update: the servers are responding again

I'm still getting 502 errors from webmail.spamcop.net (remote server not responding).

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Has anyone heard from JT or one of the deputies about when things will be back to "normal" and we can download our email again?

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mail downtime isn't a disaster as long as its only a few hours. but if emails get lost, this could be very bad for spamcops reputation.

15123[/snapback]

I've seen spamcop mail servers go down many times in the past (over the past 4 years) and I've never heard of people loosing mail.

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Filtered email is starting to come in from mx.cesmail.net -- looks like things are back up, and the backlog needs to be flushed out

:)

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