TomYoung Posted August 22, 2004 Share Posted August 22, 2004 Hi all: Since the changeover to the new "face" at SpamCop I've been unable to send spam on to SpamCop. Submissions via the web always result in one error or another (today's reported problem was that the submission was too long, though I trimmed it to an acceptable length) and every attempt to submit spam via forwarded email results in the reply: SpamCop encountered errors while saving spam for processing: SpamCop could not find your spam message in this email: I'm using OE6. I'll admit I don't know enough about the "structure" of email to understand exactly how I'm supposed to submit spam using the new 2-part web submission form, though I've tried various things, but I'd think the simple forwarding of spam via email should work correctly. Any suggestions? TIA. Link to comment Share on other sites More sharing options...
dbiel Posted August 22, 2004 Share Posted August 22, 2004 When you say you forward the mail, do you mean you click on the forward button, or do you forward it as an attachement? Forwarding as an attachement is the better way causing the least about of distortion to the original message. Link to comment Share on other sites More sharing options...
Merlyn Posted August 22, 2004 Share Posted August 22, 2004 Also, in OE6 "Forward as attachment" is an option under message on the top menu. Link to comment Share on other sites More sharing options...
Wazoo Posted August 22, 2004 Share Posted August 22, 2004 And to go even further ... OE6 does not need the two-part work around .... that is for Outlook / Eudora ... for any further specific discussion on the problems with your submittals, please provide a Tracking URL of one of your problem submittals. Link to comment Share on other sites More sharing options...
TomYoung Posted August 22, 2004 Author Share Posted August 22, 2004 When you say you forward the mail, do you mean you click on the forward button, or do you forward it as an attachement? Forwarding as an attachement is the better way causing the least about of distortion to the original message. 15636[/snapback] Thanks! I forwarded as an attachment the latest spam and that worked. Link to comment Share on other sites More sharing options...
madkingsoup Posted October 10, 2004 Share Posted October 10, 2004 I'm getting that trouble for some bizarre reason. I use Outlook 2003 at work and at home. At work, emailing spam as attachments works fine. At home I get the "cannot find the spam" error. As far as I know I have them set up exactly the same. The only difference is that when I send at work it is through an Exchange server, but at home it's SMTP. Should that make a difference? Link to comment Share on other sites More sharing options...
turetzsr Posted October 11, 2004 Share Posted October 11, 2004 I'm getting that trouble for some bizarre reason. I use Outlook 2003 at work and at home. At work, emailing spam as attachments works fine. At home I get the "cannot find the spam" error. As far as I know I have them set up exactly the same. The only difference is that when I send at work it is through an Exchange server, but at home it's SMTP. Should that make a difference? 18600[/snapback] ...It may. Who is your SMTP provider? ...Have you tried forwarding a spam e-mail as an attachment to yourself to see what it looks like? ...Can you please post a "TRACKING URL" for one of the your submissions from home that failed? Link to comment Share on other sites More sharing options...
madkingsoup Posted October 13, 2004 Share Posted October 13, 2004 ...It may. Who is your SMTP provider? ...Have you tried forwarding a spam e-mail as an attachment to yourself to see what it looks like? ...Can you please post a "TRACKING URL" for one of the your submissions from home that failed? 18639[/snapback] SMTP is Pipex Internet (www.pipex.net) It's sent as an attachment, and the attachment is intact when I get it back. I can't because Spamcop refuses to even try to parse it. Link to comment Share on other sites More sharing options...
turetzsr Posted October 13, 2004 Share Posted October 13, 2004 ...Bummer. I only use Outlook with Exchange and I don't recall having seen anyone else mention a problem with pipex. Hopefully, someone else with more knowledge will be along to offer additional suggestions. Link to comment Share on other sites More sharing options...
The Commodore Posted October 13, 2004 Share Posted October 13, 2004 I have the same problem. Of the 20+ messages I have sent in since August only 1 has been accepted. I use SMTP on the current build of Merak Mail http://www.merakmail.com as my mail server and Outlook 2002. I have tried FORWARDing messages and saving as attachments (.MSG format) then attaching to a new message. I even tried FORWARDing spam from my Yahoo account but continue to have no success. I see talk of a TRACKING URL in some of the earlier posts. I can not locate a such a link in the SPAMCOP failure messages. Any suggestions would be appreciated. Link to comment Share on other sites More sharing options...
Wazoo Posted October 13, 2004 Share Posted October 13, 2004 Outlook 2003 has some different capabilites than 2002, but as a general rule, you can't forward from Outlook without doing a dance or using a dance partner (please see the FAQ on How to get Full Headers ...." Yahoo also requires going into your preferences and selecting a "Forward as Attachment" mode to make that the standard ... and in general, this does work. The Tracking URL is now identified as a TRACKING URL, so if you're not seeing it, it must be due to not even getting that far into the parsing process (though this still seems a bit odd) Link to comment Share on other sites More sharing options...
dbiel Posted October 13, 2004 Share Posted October 13, 2004 SMTP is Pipex Internet (www.pipex.net) It's sent as an attachment, and the attachment is intact when I get it back. I can't because Spamcop refuses to even try to parse it. 18688[/snapback] How do you know that Spamcop refuses to even try to parse it? Do you get a reply from Spamcop saying so? If so, please post a copy of that reply. If not, please explain in more detail what you mean by "refuses to even try" Please note Ellen's previous replys stating that some ISP's have started to delete mail sent to SpamCop because they have identified it as spam, but also fail to notifiy the sender that they have done so. If SpamCop does not receive it, SpamCop can not parse it. It's sent as an attachment, and the attachment is intact when I get it back.sounds like you are receive a notification. Please post that notification, please edit out the actual spam message if it is displayed in text form. It would held to know where that bounce is coming from, your ISP, SpamCop, someother place. - Headers would help greatly. Link to comment Share on other sites More sharing options...
turetzsr Posted October 13, 2004 Share Posted October 13, 2004 <snip> Yahoo also requires going into your preferences and selecting a "Forward as Attachment" mode to make that the standard ... and in general, this does work. <snip> 18695[/snapback] ...Although you shouldn't have to set a preference -- just select "Forward as attachment" from the drop-down list if it defaults to "Forward in-line." Link to comment Share on other sites More sharing options...
turetzsr Posted October 13, 2004 Share Posted October 13, 2004 <snip> I can't because Spamcop refuses to even try to parse it. 18688[/snapback] How do you know that Spamcop refuses to even try to parse it? Do you get a reply from Spamcop saying so? If so, please post a copy of that reply. <snip> 18696[/snapback] ...If I'm not mistaken, madkingsoup has (kind of) answered that:<snip> At work, emailing spam as attachments works fine. At home I get the "cannot find the spam" error. <snip> 18600[/snapback] which I presume is a reference back to:<snip> Submissions via the web always result in one error or another (today's reported problem was that the submission was too long, though I trimmed it to an acceptable length) and every attempt to submit spam via forwarded email results in the reply: SpamCop encountered errors while saving spam for processing: SpamCop could not find your spam message in this email: <snip> 15635[/snapback] Link to comment Share on other sites More sharing options...
Wazoo Posted October 13, 2004 Share Posted October 13, 2004 Please note Ellen's previous replys stating that some ISP's have started to delete mail sent to SpamCop because they have identified it as spam, but also fail to notifiy the sender that they have done so. Little note: this is now a FAQ entry here ... added Juno to the list yesterday Link to comment Share on other sites More sharing options...
The Commodore Posted October 13, 2004 Share Posted October 13, 2004 Thanks Wazoo. I will read the FAQ's more carefully in the future. Link to comment Share on other sites More sharing options...
Wazoo Posted October 13, 2004 Share Posted October 13, 2004 Thanks Wazoo. I will read the FAQ's more carefully in the future. Not sure if you took something personal there ... I was just making note that this factoid had been added (and updated since) to the FAQ here. As far as reading it, even I'll admit that I can't keep up with myself in there ... thinking that I've put stuff there but can't find it, going to put stuff in there and finding that I'd already done it ... I've admitted before that it really is too massive in this form, but also stating that it was never meant to be the final result ... I'd still rather have more room to walk around in this Forum set <g> Link to comment Share on other sites More sharing options...
adrian1 Posted October 15, 2004 Share Posted October 15, 2004 I hear you Tom.....I've just about given up trying to send reports...all I get back is that tedious message "unable to find spam"...I look forward to the day when the owners make it user friendly for us dumb users Link to comment Share on other sites More sharing options...
turetzsr Posted October 19, 2004 Share Posted October 19, 2004 I hear you Tom.....I've just about given up trying to send reports...all I get back is that tedious message "unable to find spam"...I look forward to the day when the owners make it user friendly for us dumb users 18776[/snapback] ...Did you realize that Tom's problem had been resolved? ...Could you please post the exact error message you receive? Are you given a "TRACKING URL" when you try to submit the spam or just an error message? Are you submitting using the web form (and, if so, is it the standard one-part for or the two-part "Eudora/Outlook workaround" form) or via e-mail? Link to comment Share on other sites More sharing options...
madkingsoup Posted October 23, 2004 Share Posted October 23, 2004 How do you know that Spamcop refuses to even try to parse it? Do you get a reply from Spamcop saying so? If so, please post a copy of that reply. If not, please explain in more detail what you mean by "refuses to even try" Please note Ellen's previous replys stating that some ISP's have started to delete mail sent to SpamCop because they have identified it as spam, but also fail to notifiy the sender that they have done so. If SpamCop does not receive it, SpamCop can not parse it.sounds like you are receive a notification. Please post that notification, please edit out the actual spam message if it is displayed in text form. It would held to know where that bounce is coming from, your ISP, SpamCop, someother place. - Headers would help greatly. 18696[/snapback] Here's the header and the start of the error report: Return-Path: <"spamid."[at]bounces.spamcop.net> Delivered-To: spamcop-net-madkingsoup[at]spamcop.net Received: (qmail 31123 invoked from network); 23 Oct 2004 09:28:28 -0000 Received: from unknown (192.168.1.101) by blade3.cesmail.net with QMQP; 23 Oct 2004 09:28:28 -0000 Received: from vmx1.spamcop.net (64.74.133.248) by mailgate.cesmail.net with SMTP; 23 Oct 2004 09:28:28 -0000 Received: from sc-app2.eq.ironport.com (HELO spamcop.net) (192.168.19.202) by vmx1.spamcop.net with SMTP; 23 Oct 2004 02:28:28 -0700 From: SpamCop AutoResponder <spamcop[at]devnull.spamcop.net> To: madkingsoup[at]spamcop.net Subject: SpamCop encountered errors Date: Sat, 23 Oct 2004 09:28:28 GMT Message-ID: <ss417a243cg16aba[at]msgid.spamcop.net> Content-type: text/plain In-Reply-To: <20041023092659.84AE1E0004F6[at]ranger.systems.pipex.net> References: <20041023092659.84AE1E0004F6[at]ranger.systems.pipex.net> X-spam-Checker-Version: SpamAssassin 3.0.0 (2004-09-13) on blade3.cesmail.net X-spam-Level: X-spam-Status: hits=-98.5 tests=AWL,FORGED_RCVD_HELO,J_CHICKENPOX_42, USER_IN_WHITELIST version=3.0.0 X-SpamCop-Checked: 192.168.1.101 64.74.133.248 192.168.19.202 SpamCop encountered errors while saving spam for processing: SpamCop could not find your spam message in this email: All the rest snipped - here's the full text of the bounce email, minus the header. Link to comment Share on other sites More sharing options...
StevenUnderwood Posted October 23, 2004 Share Posted October 23, 2004 1. You should modifiy that web page information to remove your private submit address. If you start seeing spam reports you did not submit, you should request a new one from the deputies. I am seeing that address in 6 locations. 2. You appear to be using OUtlook as your email submission tool. Please read these pages from the FAQ: http://www.spamcop.net/fom-serve/cache/118.html and http://www.spamcop.net/fom-serve/cache/122.html Basically, OUtlook can not be used without an add-in tool to submit via email. Link to comment Share on other sites More sharing options...
Wazoo Posted October 23, 2004 Share Posted October 23, 2004 Maybe just not enough coffe at this point, but .. I give up trying to sort all that out. I'd rather see the actual submittal rather than the SpamCop response. Where I'm seeing a C/R in there for exmple, which is now against the rules for reporting, there's a question there. There have been a couple of threads over in the neswgroups dealing with a spammer or two manipulating the heack out of the MIME boundary lines, and with the boat load of Boundaries in this, was headed there, but ... the manipulations in question aren't "here" .. but this is when I recognized that I was getting lost trying to keep track of which line went with what ... Wondering why I didn't see a sign of a Tracking URL in this sample ... Link to comment Share on other sites More sharing options...
StevenUnderwood Posted October 23, 2004 Share Posted October 23, 2004 I took it as someone trying to submit multiple messages via Outlook attachments (MIME attachments at that). I too may be wrong, but that was my analysis. That would also explain why there is no Tracking URL...the parser refused to accept the submission. Link to comment Share on other sites More sharing options...
turetzsr Posted October 25, 2004 Share Posted October 25, 2004 <snip> 2. You appear to be using OUtlook as your email submission tool. Please read these pages from the FAQ: http://www.spamcop.net/fom-serve/cache/118.html and http://www.spamcop.net/fom-serve/cache/122.html Basically, OUtlook can not be used without an add-in tool to submit via email. 19150[/snapback] ...Actually, I do not believe that is quite true -- I have had reasonably good luck as long as I follow certain steps. See My reply in thread "Reporting spam". <g> Link to comment Share on other sites More sharing options...
madkingsoup Posted October 26, 2004 Share Posted October 26, 2004 ...Actually, I do not believe that is quite true -- I have had reasonably good luck as long as I follow certain steps. See My reply in thread "Reporting spam". <g> 19186[/snapback] I agree. I submit spam using Outlook 2003 from work (using an Exchange server) all the time, simply forwarding them as attachments. I think the most I have sent in one email was 10! And I have never had any of them fail. The only failures I have had are the ones sent from Outlook at home using SMTP. This is an example of one sent without using any macro, simply as an attachment from Outlook 2003, along with 6 others in the same email: http://www.spamcop.net/sc?id=z680254336z61...26bc2268f1769cz Link to comment Share on other sites More sharing options...
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