Jump to content
Sign in to follow this  
Harold

Parser confused by internal handovers?

Recommended Posts

These last few days the parser seems to have problems handling the way a mailhost I use a lot deals with emails. They are first received by a server, which does virus scan, and then on to another mailhost which then does the regular things. This switch between the virus scan and the mail server is confusing the parsen.

I have tried to re-register the mailhost, but get this error message:

Sorry, but SpamCop has encountered errors:

"The email sample you submitted for xxx[at]yyy.zzz

appears to traverse more than one domain.

Please ensure that you configure each mailhost individually and in order."

However, during the registration process, only one option is offered, the virus scanning host - the next one is ignored.

How do I get around this?

Regards,

Harold

Share this post


Link to post
Share on other sites

Does the error message email still contain a method to be granted a "variance"where the mailhost is processed manually by the deputies? If not, I would forward the information to deputies<at>spamcop.net with mailhost in the subject and request assistance.

Share this post


Link to post
Share on other sites
Does the error message email still contain a method to be granted a "variance"where the mailhost is processed manually by the deputies?  If not, I would forward the information to deputies<at>spamcop.net with mailhost in the subject and request assistance.

16087[/snapback]

Good suggestion - I've done that.

Regards,

Harold

Share this post


Link to post
Share on other sites
I have tried to re-register the mailhost, but get this error message:

"The email sample you submitted for xxx[at]yyy.zzz

appears to traverse more than one domain.

Please ensure that you configure each mailhost individually and in order."

Also, did you delete all of your mailhosts and then rebuild them in the correct order? If not, that could easily be the problem.

Edited by dbiel

Share this post


Link to post
Share on other sites
Good suggestion - I've done that.

Regards,

Harold

16088[/snapback]

Handled in email.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this  

×