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Guest SkydiveMike

Personal Whitelist Problem

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Guest SkydiveMike
Not directly, not in a timely fashion, not explicitly at times.  Thus was the reason for the movement to the Lounge to begin with.

If you are trying to keep the entire thread together, fine. Why the lounge and not the filtered email support forum? At least one other user here has stated that he/she disagrees with the move to lounge. I have asked and begged for my request for customer service on a filtered email account to remain (or be moved back) the the email support forum in the hopes that a {developer|employee|owner} will see it and intervene.

And even now, after posting a couple of graphics that only leave two line items displayed out of an identified "12 pages" of stuff ... once again, how would anyone on this side of the screen guess at just what you plugged into all the blocked out portions that might deal with this ISP response?  Please see the above.

22537[/snapback]

You don't need the email addresses of my friends, relatives, and business contacts -- unless you have a get rich quick scheme or an offer for viagra that you want to send to them.

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Guest SkydiveMike
So, where is the example?

The headers should reveal the problem of why it was held.

22533[/snapback]

I reposted the offending headers in an edit to the message -- maybe you didn't see it since it was moved to the lounge.

Any hints or clues?

The tracking link above has:

Return-Path: <spamcop[at]devnull.spamcop.net>

I have spamcop.net in my white list

There is no way this message should have appeared in my held mail

I am desperate for customer service!

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So, where is the example?

The headers should reveal the problem of why it was held.

22533[/snapback]

The example was supplied, twice if I remember properly. One was the first of 4 links provided by the OP. I questioned (generally, not to the OP specifically) why the reports have Return-Path: containing devnull.spamcop.net server where all of my replies come through reports.spamcop.net.

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Guest SkydiveMike
For example, if JT was to cathc up and try to follow your situation, why the hell would he think or want to try to track down "all" your allegedly pertinent data in several different Fora, Topics, discussions, etc. ????

And why would JT want to spend time in an off-topic lounge for my data and evidence?

You've had more than a few others chiming in with attempted help.

22539[/snapback]

And none of them have addresses the root cause, the whitelist problem, that affects (amoung other things) messages that come from abuse[at]isp to munged[at]devnull.spamcop.net informing me that Joe Spammer #109's account has been deleted.

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Guest SkydiveMike
The example was supplied, twice if I remember properly.  One was the first of 4 links provided by the OP.  I questioned (generally, not to the OP specifically) why the reports have Return-Path: containing devnull.spamcop.net server where all of my replies come through reports.spamcop.net.

22554[/snapback]

Yes, at least twice -- thanks for noticing and trying to help.

The difference between devnull.spamcop.net and reports.spamcop.net may be a clue -- again thank you.

In either case, however, the messages should not end up in my held mail since I have spamcop.net in my (non functional consistentantly) whitelist.

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Yes move on with the yahoogroup symptom and address the real problem (which is a whitelist problem).

Yet another non-answer. Make it plain please .. is your Yahoo white-listing issue resolved? A simple "yes" or "no" would clear this up. If "yes" .. how about a thanks to DavidT / StevenUnderwood for pointing out the 'problem' ???? Recall if you will that I have an action request sent to a half-dozen other people to "look at something" .. if the problem is resolved, I would like to close that request, hopefully before too many others waste more time trying to sort out your Yahoo issue.

The new request for help that I posted was not related to yahoogroups at all -- ISP responses to spam reports(*) sent to spamcop-system-munged[at]devnull.spamcop.net (no intervening forwarder, no intevening yahoogroup, nothing -- emails that come straight from abuse[at]isp to munged[at]spamcop.net go into my held mail folder.

Your Topic Tiltle reads "Personal Whitelist Problem" .. nothing about Yahoo, ISP responses, just a white-list problem.

Yes, the personal email addresses of my friends, relatives, business contacts, etc. are blacked out -- so what?

I could care less what you've got in your filter list. However, the remarks point out that as there is no way to guess at what's behind the black=out marks, there is no way for anyone elsewhere to guess at the possibility of something else entereed wrongly, misidentified, etc., etc., etc. ... again, a simple factoid pointed out ...

I am continuing to beg for support -- i have posted to the "Email support" forum looking for that support, I have sent email to support[at]spamcop.net looking for support and I have yet to hear from a spamcop {employee|developer|owner}. I also continue to believe that there is a direct correlation between my problem reports languishing in the lounge and this lack of support.

Believe what you will. I have no idea what data you provided in your alleged e-mail ... mine included a link to "this" discussion .. again, why I am struggling to keep all details in "one spot"

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Guest SkydiveMike
Yet another non-answer.  Make it plain please .. is your Yahoo white-listing issue resolved?  A simple "yes" or "no" would clear this up.

Yahoogroups is not the problem so there is no clear answer. My whitelist does not work consistently and I have demonstrated this in This messaage. That message has nothing to do with yahoogroups, it has to do with my whitelist.

Your Topic Tiltle reads "Personal Whitelist Problem" .. nothing about Yahoo, ISP responses, just a white-list problem.

Exactly -- because I am not (and never have been) reporting a yahoogroups problem -- i have been reporting a whitelist problem (with yahoogroups symptoms).

I could care less what you've got in your filter list.  However, the remarks point out that as there is no way to guess at what's behind the black=out marks, there is no way for anyone elsewhere to guess at the possibility of something else entereed wrongly, misidentified, etc., etc., etc.  ... again, a simple factoid pointed out ...

If, for the sake of argument, i have mistyped my wife's email address in my white list (jane[at]x.com instead of mary[at]x.com or mar[at]x.com instead of mary[at]x.com) how could that possibly affect email that starts at abuse[at]isp, is addressed to munged[at]spamcop.net, and has a return-path containing [at]devnull.spamcop.net?

Believe what you will.  I have no idea what data you provided in your alleged e-mail ... mine included a link to "this" discussion .. again, why I am struggling to keep all details in "one spot"

22557[/snapback]

I agree with one spot -- I just am begging that the one spot be SpamCop Email System & Accounts not SpamCop Lounge. Believe what you want but there is a perception difference between posts in a valid support forum and posts in an off-topic lounge forum. My problem is specific to my SpamCop Email System account and this entire discussion belongs in that forum.

In case you haven't read it in a while, the description of SpamCop Lounge is

This forum is for discussion of pretty much anything that doesn't quite fit the other specific Help Forum categories, to include rants and raves!

This description and my problem do not match.

The description of the SpamCop Email System & Accounts forum is

A forum for questions and discussion about the SpamCop Email System and spamcop.net email accounts. Questions about spam reporting should generally be directed to the appropriate forum, not this one.

This description and my problem do match.

I am again begging that my support request be placed in the correct forum

For the record -- my (most recent) email to support[at]spamcop.net is:

Date: 

Wed, 5 Jan 2005 17:33:49 -0500 [05:33:49 PM EST]

From: 

Mike McLean <mike.mclean[at]pobox.com>

To: 

support[at]spamcop.net

Subject: 

please, please, please, please provide me with some customer service

Headers: 

Show All Headers

 This message was written in a character set (windows-1256) other than your own.

 If it is not displayed correctly, click here to open it in a new window.

This is not yahoogroups related. This is not pobox forwarder related. This is

email that is processed 100% on the spamcop servers. I am really, really,

really desperate for some customer service.

    * I have spamcop.net in my whitelist

    * ISP's that choose to respond to a spam report use the munged address which

is of the form *[at]devnull.spamcop.net

    * devnull.spamcop.net should match spamcop.net for the purpose of

whitelisting

    * I get ISP responses in my HeldMail folder --

http://www.spamcop.net/sc?id=z709641962z6e...9b07e8599b2b21z

    * therefore the whitelist didn't work and therefore is broken in some way

I understand that one of the deputies has pulled you off this case because

he/she thinks this is 100% yahoogroups and I have a configuration problem. This

is not yahoogroups, this is a significant problem with the spamcop servers not

honoring my entry of spamcop.net in my whitelist in every occaision.

The tracking link above has

Return-Path: <spamcop[at]devnull.spamcop.net>

I have spamcop.net in my white list

There is no way this message should have appeared in my held mail

And my first email to support is: Note the subject line!

Date: 

Wed, 5 Jan 2005 01:01:21 -0500 [01:01:21 AM EST]

From: 

Mike McLean <mike.mclean[at]pobox.com>

To: 

support[at]spamcop.net

Subject: 

Problem with Whitelist

Headers: 

Show All Headers

 This message was written in a character set (windows-1256) other than your own.

 If it is not displayed correctly, click here to open it in a new window.

I have reported a problem with the spamcop service whitelist in the support

forums. Please see http://forum.spamcop.net/forums/index.php?showtopic=3363 for

details.

I have been treated extremely rudely in the support forms including:

- My thread has been moved to the "lounge" since

  the support people have chosen to not believe, nor

  even listen to my problem report

- The support folks have implicated that I am a clueless

  newbie since I have never "posted" in the support forum before

- I have assisted with research, including the generation of and

  posting of spamcop tracking URL's but have been told that

  "Without your help, there is no moving forward that I can see."

This is a real problem and I would appreciate some real support.

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Mike:

One question/comment, if you sent your message to support exactly as you posted it here, there is no way for JT to help you as you have not supplied your account information. If you only posted part of the message, ignore this.

Now onto this specific problem....since this morning I have turned on receiving all replies to my reports, I have devnull.spamcop.net whitelisted and I have a personal filter to move anything with devnull.spamcop.net in the To: or CC: fields to my seperate folder spam Reply. This has been working as expected. I will post the last 2 tracking URLs as soon as I get them back.

http://www.spamcop.net/sc?id=z709795403z74...1e9b2db6ec6025z

http://www.spamcop.net/sc?id=z709795404z03...78bc362d577ec9z

  • How many examples of failures of the spamcop.net whitelist do you have?
  • Do you have any successes with a "X-SpamCop-Whitelisted" entry, spamcop.net or another one?
  • Can you confirm that the spamcop.net whitelist entry does not have any white space, start with [at] or . (period), and is in lower case? (There was a problem a while back where the entries were not being converted properly to lower case before being compared).
  • Have you tried deleting that entry and reentering it?
  • While I am thinking of it (and not based on anything mentioned so far), you are talking about the spamcop whitelisting and not the personal filters where you define what headers to look for what information? Others have made that mistake more than once.

Edited by StevenUnderwood

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Yahoogroups is not the problem so there is no clear answer. My whitelist does not work consistently and I have demonstrated this in This messaage. That message has nothing to do with yahoogroups, it has to do with my whitelist.

Exactly -- because I am not (and never have been) reporting a yahoogroups problem -- i have been reporting a whitelist problem (with yahoogroups symptoms).

Where do you come up with this stuff? Your original post was dealing with a TahooGroups issue. You posted into another Topic that was specifically about YahooGroups issus. Your posts about YahooGroups had responses. Now you're suggesting that you still can't tell if your YahooGroups e-mail is an issue ot not?

If, for the sake of argument, i have mistyped my wife's email address in my white list (jane[at]x.com instead of mary[at]x.com or mar[at]x.com instead of mary[at]x.com) how could that possibly affect email that starts at abuse[at]isp, is addressed to munged[at]spamcop.net, and has a return-path containing [at]devnull.spamcop.net?

Quite the opposite. Extreme case of a "Block Everything" hifing under the blacked-out stuff. Yes, I'm sure that isn't the case, jist trying to make the point.

I agree with one spot -- I just am begging that the one spot be SpamCop Email System & Accounts not SpamCop Lounge. Believe what you want but there is a perception difference between posts in a valid support forum and posts in an off-topic lounge forum. My problem is specific to my SpamCop Email System account and this entire discussion belongs in that forum.

100+ posts and we're still playing word games ... again, that's why this was moved to the Lounge.

In case you haven't read it in a while,

I'm the guy that wrote it.

I understand that one of the deputies has pulled you off this case because

he/she thinks this is 100% yahoogroups and I have a configuration problem

Now that is really hilarious. Though volunteering so many years ago, I am not a Deputy. And that you believe I have any authority over JT and how he handles his business/system affairs is extremely facinating. You complain about lowly volunteers, apparentl ignore the "JT is the owner" .. and still come to this conclusion?

- My thread has been moved to the "lounge" since

  the support people have chosen to not believe, nor

  even listen to my problem report

- The support folks have implicated that I am a clueless

  newbie since I have never "posted" in the support forum before

- I have assisted with research, including the generation of and

  posting of spamcop tracking URL's but have been told that

  "Without your help, there is no moving forward that I can see."

And again with the mischaracterizations and strange interpretations of responses, compounded by alleging again that there has been some name-calling going on.

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Where do you come up with this stuff? Your original post was dealing with a TahooGroups issue. You posted into another Topic that was specifically about YahooGroups issus. Your posts about YahooGroups had responses. Now you're suggesting that you still can't tell if your YahooGroups e-mail is an issue ot not?

Wazoo:

I think he is basically playing word games here in that since none of his whitelisting is working that is why yahoogroups is not being whitelisted, ignoring the facts that per the description of how the whitelists are applied, those messages were not actually whitelisted.

It "feels" like he is trying to get beyond the yahoogroups problem to solve the "overall" problem as HE sees it and that yahoogroups will be working again when we fix the overall problem. I personally have made the same statements enough times in different ways that I am hoping he will eventally see for himself that his yahoogroups problem, while it is a problem for him, is not a whitelist problem and not a spamcop problem.

To restate, I believe yahoogroups messages are still ending up in his heldmail box or if they are making it into his inbox, it is because the servers have fallen off the blocklist and NOT because of his whitelist entry.

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Guest SkydiveMike
One question/comment, if you sent your message to support exactly as you posted it here, there is no way for JT to help you as you have not supplied your account information.  If you only posted part of the message, ignore this.

I sent if from my spamcop account via HORDE so my account information is present for JT.

Now onto this specific problem....since this morning I have turned on receiving all replies to my reports, I have devnull.spamcop.net whitelisted and I have a personal filter to move anything with devnull.spamcop.net in the To: or CC: fields to my seperate folder spam Reply.  This has been working as expected.  I will post the last 2 tracking URLs as soon as I get them back. 
  • How many examples of failures of the spamcop.net whitelist do you have? 
  • Do you have any successes with a "X-SpamCop-Whitelisted" entry, spamcop.net or another one?
  • Can you confirm that the spamcop.net whitelist entry does not have any white space, start with [at] or . (period), and is in lower case?  (There was a problem a while back where the entries were not being converted properly to lower case before being compared).
  • Have you tried deleting that entry and reentering it?
  • While I am thinking of it (and not based on anything mentioned so far), you are talking about the spamcop whitelisting and not the personal filters where you define what headers to look for what information?  Others have made that mistake more than once.

22562[/snapback]

Since the beginning of the year I have had around a dozen of them. This is a pretty large number when you factor in that most ISP abuse departments don't bother with replies. In that time frame I have received zero ISP abuse department replies in my INBOX, so this is an error rate of 100%.

I have not tried X-SpamCop-Whitelisted -- by my understanding of the whitelist (Whitelist FAQ).

I have tried deleting and re-entering the entry (and other affected entries) with no success. I have, at various times, tried both devnull.spamcop.net and spamcop.net. At no time was the entry fat-fingered -- I double checked each time. Yes, I am talking about the spamcop whitelisting, not a HORDE filter.

Thank you for actually addressing the problem and attempting to help. It is muchly appreciated. :D

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Guest SkydiveMike
Where do you come up with this stuff?  Your original post was dealing with a TahooGroups issue.  You posted into another Topic that was specifically about YahooGroups issus.  Your posts about YahooGroups had responses.  Now you're suggesting that you still can't tell if your YahooGroups e-mail is an issue ot not?

The subject of my original post was Personal Whitelist Problem -- please look here and read the subject line. You mentioned that I posted in another topic -- and you are right, I did. The first reply to my first post was from you and it had a link to that other topic -- Please, Please Click Here. I followed that link, realized that on some off chance the problems might be related and posted in that topic. I never would have realized that topic existed except for Wazoo pointing me to it.

Yes, yahoogroups was the first symptom, but is was never the problem -- please, please, please I am begging you to get past that. If you read my very first post you will see that I was requesting whitelist help, not yahoogroups help. My very first sentance ever typed into this forum was "Over the last few days I have been seeing problems with my personal whitelist" -- it is in the link above.

I have other email that should be in my inbox via my whitelist and ends up in my heldmail. The tracking links have been posted at least twice and you have other forum users telling you they have been posted twice Link Here.

Please, please, please, I am begging you to actually understand This Post -- if you do you will realize that yahoogroups is not the problem.

100+ posts and we're still playing word games ... again, that's why this was moved to the Lounge.

I am not playing word games, I am trying desperately to get customer service on a whitelist problem.

Now that is really hilarious.  Though volunteering so many years ago, I am not a Deputy.  And that you believe I have any authority over JT and how he handles his business/system affairs is extremely facinating.  You complain about lowly volunteers, apparentl ignore the "JT is the owner" .. and still come to this conclusion?

And again with the mischaracterizations and strange interpretations of responses, compounded by alleging again that there has been some name-calling going on.

22565[/snapback]

I don't think you have authority over the owner -- I do believe that the owner is less likely to research a problem that is reported and discussed in an off topic lounge than a "real" problem report forum -- and at least one other user has posted that he/she doesn't agree with the movement of the topic to lounge.

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I sent if from my spamcop account via HORDE so my account information is present for JT.

Good

I have not tried X-SpamCop-Whitelisted

What I was trying to get to here that seems to have been missed is that any email from an address in your whitelist should contain the X-SpamCop-Whitelisted: header entry along with the whitelist entry that matched. I wanted to know whether ANY of your whitelist entries were being seen, if ANY messages had X-Spamcop-Whitelisted: in the headers.

For instance, using Eudora where I download all my messages to, a search of all messages, I find 1087 messages that contain x-spamcop-whitelisted. Unfortunately, the Hoard application does not provide a very good search application for this. I don'tknow how well IMAP will deal with searching the spamcop servers as Eudora just crashed trying it here.

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Guest SkydiveMike
I think he is basically playing word games here in that since none of his whitelisting is working that is why yahoogroups is not being whitelisted, ignoring the facts that per the description of how the whitelists are applied, those messages were not actually whitelisted.

I am not playing word games!

I have been a spamcop filtered email user since the beginning -- I completely understand how the system works and how the whitelists work. The yahoogroups problem was the first sympton -- and I get it that maybe something changed either on yahoogroups or pobox to cause the whitelisting to not work. What I do know at this point is that yahoogroups email is hosed, but the root cause maybe one or more of the following:

  • yahoogroups change
  • pobox change
  • whitelist broken

Since the root cause of yahoogroups is indeterminate I feel that we can set this symptom aside.

Regardless of if yahoogroups works or not, I still have a clear whitelist problem -- see This Post that has nothing to do with yahoogroups. This is a second symptom to the same whitelist problem. At this point no one has suggested to me a root cause for that symptom that does not equal "broken whitelist" so it appears that this symptom is much, much closer to the actual problem then the yahoogroups symptom that may have one or multiple causes.

It "feels" like he is trying to get beyond the yahoogroups problem to solve the "overall" problem as HE sees it and that yahoogroups will be working again when we fix the overall problem.

Again, I don't really care if yahoogroups works or not at this point in time -- I have no belief that fixing my whitelist problem (as demonstrated by incoming ISP responses) will automatically resolve the yahoogroups symptom -- I do believe it will remove one of three possible root causes as described above.

What I am doing is actually closer to differential diagnosis than word games.

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Guest SkydiveMike
What I was trying to get to here that seems to have been missed is that any email from an address in your whitelist should contain the X-SpamCop-Whitelisted: header entry along with the whitelist entry that matched.  I wanted to know whether ANY of your whitelist entries were being seen, if ANY messages had X-Spamcop-Whitelisted: in the headers.

22573[/snapback]

Ok, I see what you were asking. I do have messages with x-spamcop-whitelisted in the headers because some/many of my whitelist entries work at least some of the time.

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What I do know at this point is that yahoogroups email is hosed, but the root cause maybe one or more of the following:

yahoogroups change

pobox change

whitelist broken

And by redirecting your yahoogroups messages directly to your spamcop.net account, you could already have eliminated almost all the questions raised here. If the redirect works and shows a whitelisting entry, it is not yahoo and it is not the whitelist (for this entry) and is pobox.com. It could also show whether whitelists ARE indeed working for your account or prove there is a whitelisting problem.

We know others are receiving correct headers from yahoo (DavidT's post today). We know that you have a correct whitelist entry for yahoo groups. We know you seem to get regular email messages via yahoo groups (so we should not need to wait long for an answer). To me, this path eliminates the most possibilities in the least amount of time.

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Guest SkydiveMike
And by redirecting your yahoogroups messages directly to your spamcop.net account, you could already have eliminated almost all the questions raised here.  If the redirect works and shows a whitelisting entry, it is not yahoo and it is not the whitelist (for this entry) and is pobox.com.  It could also show whether whitelists ARE indeed working for your account or prove there is a whitelisting problem. 

22577[/snapback]

How can redirecting yahoogroups messages from me[at]pobox to me[at]spamcop affect the reply from an ISP abuse department that is already addressed to munged-me[at]spamcop? I am hesitant to change 20 or so yahoo groups to fix an ISP abuse response problem.

I am really, really sorry that I posted the yahoogroups symptom first since everyone seems to be focusing on it.

Can we all please, please, please pretend that my first post was this one and address this post.

Edited by SkydiveMike

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Ok, I see what you were asking. I do have messages with x-spamcop-whitelisted in the headers because some/many of my whitelist entries work at least some of the time.

22576[/snapback]

So whitelisting is working for you some of the time (this is new information).

  • Do you notice that all entries are not working at a particular time (indicating whitelisting is effectively turned off at that time)?
  • Is it specific entries (you have identified only 2 so far) that never seem to work (indicating a particular problem/anomoly with those entries)?
  • Is it a combination of the 2 situations?
  • Can you search to see if you have ever had an entry that specified x-spamcop-whitelisted: devnull.spamcop.net (or groups.yahoo.com or whatever your whitelist entry is/was/were that are failing)?

How can redirecting yahoogroups messages from me[at]pobox to me[at]spamcop affect the reply from an ISP abuse department that is already addressed to munged-me[at]spamcop?

Well, now that I know that whitelisting IS working (at least some of the time) this is less important, other than to show you that the groups.yahoo.com whitelist is probably working properly. You could modify one of the busier groups to perform the same test and see if it would be worth changing tham all to get the whitelisting wrking properly. Or you could also bring your findings to pobox.com and ask them to fix their system (assuming the test turns out as I think it will). That could completely eliminate that question. Right now, it is still part of the equation because even if the spamcop.net whitelist problem is fixed, the yahoo one should still be dealt with.

Edited by StevenUnderwood

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Amazing .... still changing the facts, still not even making the slightest attempt at trying to resolve at least one (possibly all) issues, on and on .... It's like this ... I don't need any more PMs. If "you" actually start trying to work with the data, suggestions, and details provided thus far, it would make sense to move this discussin back to a Help Forum ... Thus far, a tremendous amount of time has been spent rying to "work" your issue from the far side of the screen, whereas the white-list function is working fine for others ...

I had started a response, then said to hell with that, as you seemed to be working with Steven amd Steven is still trying to work with you, so I just deleted it and went elsewhere ... receiving yet another PM without including any answers just blew that concept ...

Starting with one specific issue, expanding it to two, then suggesting it's completely hosed, then changing that to sometimes it works .... and still no apparent research from your end to resolve the differences .. again, over 100+ posts and you are still being asked for sufficient data to get a starting point .. one action that could clear 90% of the issue has yet to be tried ... this is just beyond belief at this point.

I'm betting that you've not noticed but there have been several issues resolved today for others, numerous other queries responded to, and yet .... no traffic in the newsgroups or here yet dealing with other users having this critical white-list failure ...

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I had started a response, then said to hell with that,

Glad to see others sometimes hit that wall too ;)

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Guest SkydiveMike
So whitelisting is working for you some of the time (this is new information). 

I have been consistantly discussing symptoms versus root cause -- I have posted a few screen shots that show that I have 12 pages of whitelist and I have only posted about two entries from that list. The intermittant nature of this problem should have been pretty clear from all of that -- but I apologize if it wasn't clear.

  • Do you notice that all entries are not working at a particular time (indicating whitelisting is effectively turned off at that time)?
  • Is it specific entries (you have identified only 2 so far) that never seem to work (indicating a particular problem/anomoly with those entries)?
  • Is it a combination of the 2 situations?
  • Can you search to see if you have ever had an entry that specified x-spamcop-whitelisted: devnull.spamcop.net (or groups.yahoo.com or whatever your whitelist entry is/was/were that are failing)?

It is not time of day related, it appears to be only (or mainly) thoese two entries. In reality many of the entries on my white list are infrequent contacts so I really can't say with certainty if they are working or not. I do know that my whitelist is not reliable and for all I know I may accidently spam report my grandmother tommorow because that whitelist entry is (hypothetically) broken and I didn't see it in held mail.

A search for x-spamcop-whitelisted header exists yields a ton of results -- but none between 12/31/04 9AM and yesterday. This is consistent with my previous statements that it worked in the past and suddenly stopped working.

Well, now that I know that whitelisting IS working (at least some of the time) this is less important, other than to show you that the groups.yahoo.com whitelist is probably working properly. You could modify one of the busier groups to perform the same test and see if it would be worth changing tham all to get the whitelisting wrking properly.  Or you could also bring your findings to pobox.com and ask them to fix their system (assuming the test turns out as I think it will).  That could completely eliminate that question.  Right now, it is still part of the equation because even if the spamcop.net whitelist problem is fixed, the yahoo one should still be dealt with.

22579[/snapback]

I could change what ever I want at yahoogroups and/or pobox and I still don't see how that could affect an email that is from abuse[at]isp and addressed to me-munged[at]spamcop.net -- if you have information that gives me a clue to this link I would really apprciate it.

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Guest SkydiveMike
receiving yet another PM without including any answers just blew that concept ...

The PM that you received from me was a simple plea (begging actually) to move my problem report into a problem reporting forum -- nothing more. Just so that everyone reading this forum can be clear, the complete and total text of my PM is listed below. If anyone understands why the text below set Wazoo off again, please let me know.

Subject: I am (again) begging

Time: Today, 10:01 PM

Please, please, please move my problem report topic back to the forum in which it belongs -- SpamCop Email System & Accounts

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A search for x-spamcop-whitelisted header exists yields a ton of results

That was NOT what I asked as you had already answered that question previously.

Please search for "x-spamcop-whitelisted: spamcop.net" or "x-spamcop-whitelisted: devnull.spamcop.net".

Find the format (number of spaces, etc.) from one of the "ton of results" you found previously and enter the exact text of your whitelist entry that you think should have matched it.

Also, FYI, I have modified my own whitelist entry to be spamcop.net instead of the individual devnull.spamcop.net. I generally like to narrow down my whitelist to the most specific so that I can avoid as many forgeries as possible.

Edited by StevenUnderwood

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The PM that you received from me was a simple plea (begging actually) to move my problem report into a problem reporting forum -- nothing more. Just so that everyone reading this forum can be clear, the complete and total text of my PM is listed below. If anyone understands why the text below set Wazoo off again, please let me know.

Subject: I am (again) begging

Time: Today, 10:01 PM

Please, please, please move my problem report topic back to the forum in which it belongs -- SpamCop Email System & Accounts

Try what .. 6 of these so far .... I quit counting while deleting the previous copies/versions/whatever ....

Your "problem reporting" / "request for help" isn't quite a correct depiction of the situation at this point. We are now up the three hits in JT's direction, you've got me on the hook for apparently sending bad info to him and the Deputies .... trust me, there is sufficient "notification" that "you" are having some problems with "your" white-listing. That it is not a system-wide failure probably reduces the priority a bit, but I have no idea what JT is up to. Noting that I've not received a response from anyone on my query yet either .... maybe it's been read and blown off, maybe it's been put on a back burner, maybe everyone is swamped with other things, and it's time for the dog to go out which also means it's time to do some more snow shoveling ....

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Guest SkydiveMike
Try what .. 6 of these so far .... I quit counting while deleting the previous copies/versions/whatever ....

22585[/snapback]

Six, seven, so what -- you already have pushed me to beg publically what else do you want? I am not sure how to prostrate and grovel via forum postings ....

Edited by SkydiveMike

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