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freewheeling

[Resolved] Can't log in, can't cancel account.

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My spamcop.net account is nothing but spam now and I get the message that my account has been hacked. I've tried to log in to the account, but I'm locked out. I tried resetting my password, which sends a new password to a backup email account, but apparently the hackers can change the reset password before I even use it, because I can't log in with that either.  How do I close my account? Is there anyone minding this store?

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Posted (edited)

report through SpamCop the hacked crap
Everyone is getting this looks like old servers with hardrives were sold?
https://www.spamcop.net/sc?id=z6526225450z9f0967bb3b7249a8b38944aba0bcc8a0z
To cancel account try here
https://mailsc.spamcop.net/fom-serve/cache/15.html

You need to goto preferences to update
Go to preferences
https://mailsc.spamcop.net/mcgi?action=prefmenu
maybe
https://mailsc.spamcop.net/mcgi?action=wizard&stage=1
Always click "save changes"

Edited by petzl

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Posted (edited)

Hey freewheeling, 

Also, contact SpamCop Admin direct:

go to: [   https://www.spamcop.net/w3m?action=contactform&reason=Feedback&details=Can't+log+in%2C+can't+cancel+account  ]

Fill out online form: 

[Handle] not essential,

[Email address] essential. (provide SCA with an email address you can log in too so SCA can communicate with you).

[pertinent details] essential >> 

Spamcop.net account has been hacked.
Spamcop.net account unable to log in.
Desired outcome: Reset account, cancel account.... etc. (Whatever would be the best possible solution for you)

SCA are very responsive.

-------------------------------------------------------------------------------------------------------------

I'm assuming the [backup email account] is not a SpamCop acc but something like Gmail, Yahoo, Outlook? Does this account have a separate "recovery" account specified?

If there's any way of recovering this [backup email account] , then securing it with 2 factor authentication, e.g. Ph#, Pin #, so that, moving forward, whether you continue to use SC or not, you have use of your mail accounts without issue.

Cheers!

Edited by MIG

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On a side note, I've never had a spamcop.net email account, but have seen examples of "your account has been hacked" messages arriving at a small number of my email addresses. Don't shy away from reporting them - the ones I've seen have always been traced back to somewhere other than the server hosting the supposedly hacked account.

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