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Steve

Sendgrid reports dev'nulled?

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https://www.spamcop.net/sc?id=z6563416674z69d183e3fd56b1d4637b0d9020b3cee0z

Why are sendgrid reports dev'nulled? SC gives no reason for it when parsing spam email. If I report it manually to SG, I get an auto-reply.

 

Auto reply:

 

 

Quote

 

Subject: Thanks for reporting unsolicited email

 

Hello!

Thank you for the report of unwanted mail. Your complaint has now generated a ticket that will be reviewed by an actual human in the next 48 hours. If the complaint is a phishing message, it will be reviewed much sooner (usually within the hour during operational hours).

SendGrid takes these reports of unwanted mail very seriously, and we will work to identify the offending sender and investigate their email practices. Please know that you will likely only hear back from us if we require more information on this case.

If you would like to provide us any more detail, all you have to do is reply to this email, and additional information will be added to your ticket.

Please note that due to security concerns we will not open attachments under any circumstance. You must provide any necessary information in plaintext in the body of your report.

Have a great day,
The SendGrid Compliance Team

 

 

 

 

Steve

Quote
Tracking message source: 167.89.100.227:

Routing details for 167.89.100.227
[refresh/show] Cached whois for 167.89.100.227 : abuse{AT}sendgrid.com
Using best contacts abuse#sendgrid.com@devnull.spamcop.net

 

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It is quite possible that abuse{AT}sendgrid.com has ask SpamCop to not send reports.

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22 hours ago, Lking said:

It is quite possible that abuse{AT}sendgrid.com has ask SpamCop to not send reports.

Would like to know when (date) occurred as this is often a legacy issue which may or may-not apply today?
Some are from last millennium!

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Posted (edited)
2 hours ago, petzl said:

Would like to know when (date) occurred as this is often a legacy issue which may or may-not apply today?
Some are from last millennium!

Not sure exactly what you mean

 

Steve

Edited by Steve

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51 minutes ago, Steve said:

Not sure exactly what you mean

 

Steve

spam reporting started in 1998 and had some hiccups, some providers believed SpamCop was buggy so did not want reports they couldn't rely on.
Once turned off there was no time limit for the block (Devnull). Same for alternative or SpamCop abuse addresses given by abuse desks.

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