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Lodewijk

SpamCop Emails To Me Bounce

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Hello,
lately I don't receive confirmation request emails from SpamCop anymore. On my account page is says:

"Bounce error
Your email address, (xxx) has returned a bounce:
Subject: Delivery Status Notification (Failure)
Reason: 5.1.0 - Unknown address error 550-'Sorry, we do not accept connections from="

I'm not aware of having made any changes.
Also, when I tried to report this issue here: https://www.spamcop.net/ces/contact.shtml after tapping on the Submit button that page disappeared and thia page appeared  http://mail.spamcop.net/contact4.php

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1 hour ago, Lodewijk said:

Hello,
lately I don't receive confirmation request emails from SpamCop anymore. On my account page is says:

Speak to your email provider.

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Thank you. 

In the past when this happened they told me they themselves could not do anything about it, as another company handled that. But it was resolved as I insisted it could be and should.

 

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PS:

A very lovely sounding young lady from Tele2.nl just checked it all out and found the bounce notification. She had never heard of SpamCop but was very interested when I told her about it, and she was glad there are people fighting spam. She said she was going to find out more about it as she had a very full spam box herself.

We laughed when she agreed Tele2.nl must have read "spam" in "spamcop" and therefore blocked it... 😃

She wanted to know the address SpamCop sends it's e-mails to me with, and luckily I could find it in the trash, the last one from October when things still worked fine. Now she forwards it to the technicians who will set that e-mail address again as legit, and hopefully permanently. I had to give permission for them to get into my e-mail account, and  give them an alternative e-mail address where they will let me know -in max 5 days- that it is fixed, with a link to reset my password.

Edited by Lodewijk

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On 1/19/2020 at 5:00 PM, Lodewijk said:

"Bounce error
Your email address, (xxx) has returned a bounce:
Subject: Delivery Status Notification (Failure)
Reason: 5.1.0 - Unknown address error 550-'Sorry, we do not accept connections from="

I had this happen with my account on gmail.  I had to find all the related message in my spam folder and mark them as "not spam" in order to get their spam rules to stop rejecting it.  For me, it all started when google changed their rule system and needed every thing to be setup again.  So far I have all seems good for me.  Hopefully this might help you.

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