GodzFire Posted April 10, 2020 Share Posted April 10, 2020 Hoping I could get some assistance on this. I've had a SpamCop.net account for a number of years. I was giving the following forward email to submit my spam to: submit.XXXXXXXXXXXXXXXX@spam.spamcop.net. I've never had any issues with this in the past. I'd forward the spam messages and shortly thereafter get an automated SpamCop email to finish the submission. However within the past year, it's just, stopped working. I won't get any messages and indeed if I go on the site and check the 'Past Reports' tab, there's no record of them being sent/submitted. I thought it was something with my account, but if I manually submit the spam on the website, it goes through and works. I checked all the Preferences sections to see if something there might have changed that I need to set, but there's nothing there I can see. I'm really hoping someone can help me with this, as I had it all set up to easily forward the spam messages I was getting in my mail program. With the amount of spam I get, it's very time consuming and tedious trying to do it on the website, so then I just end up not doing it. If it means staff needs to completely delete my account and I create a new one to see if it fixes it, I'm game, cause I really want this fixed. Quote Link to comment Share on other sites More sharing options...
petzl Posted April 10, 2020 Share Posted April 10, 2020 (edited) 3 hours ago, GodzFire said: However within the past year Sounds like your provider has "fixed" your ability to receive/send email with a spam filter? Change your reply/send address to a throwaway like Gmail to see if it starts working? Edited April 10, 2020 by petzl Quote Link to comment Share on other sites More sharing options...
GodzFire Posted April 11, 2020 Author Share Posted April 11, 2020 (edited) My ISP (Spectrum/Charter) actually has done the opposite it seems in 2019, and nothing is getting filtered anymore; I've had to create my own filters in Thunderbird so it goes to the spam folder. I was PM'ed by someone who told me I need to talk to a staff or mod to have a new spamcop ID assigned to see if that fixes it. Just wondering how I do that. Edited April 11, 2020 by GodzFire Quote Link to comment Share on other sites More sharing options...
gnarlymarley Posted April 12, 2020 Share Posted April 12, 2020 7 hours ago, GodzFire said: I was PM'ed by someone who told me I need to talk to a staff or mod to have a new spamcop ID assigned to see if that fixes it. Just wondering how I do that. I did have see some delays this morning, but you said it happened this past year. Last time I had this happen to me (where all inbound emails were lost) I had a "SMTP disabled" with a button to reenable on the reporting page. If you do not have this button, I would suggest you contact the deputies at deputies[at]admin[dot]spamcop[dot]net as per https://www.spamcop.net/fom-serve/cache/12.html. I believe they have the ability to look at mail servers logs to help in the research. Quote Link to comment Share on other sites More sharing options...
GodzFire Posted June 12, 2020 Author Share Posted June 12, 2020 Does the staff have a place I can message them to get my spamcop ID changed/fixed? Can I use the 'Contact Us' link at the bottom of this site? Quote Link to comment Share on other sites More sharing options...
Lking Posted June 13, 2020 Share Posted June 13, 2020 That should work. Or goto <Browse> <Staff> and PM Richard Quote Link to comment Share on other sites More sharing options...
scottNY Posted March 7, 2022 Share Posted March 7, 2022 This problem started for me a few days ago. I use my SpamCop button in Outlook to forward to forward spam, but I get no response back. Outlook does show that it was sent. If I login to SpamCop and upload the information manually, everything is fine. I have been using SpamCop forever. What do I do? Do I need my SpamCop ID fixed? Thanks. Quote Link to comment Share on other sites More sharing options...
petzl Posted March 7, 2022 Share Posted March 7, 2022 (edited) 6 hours ago, scottNY said: This problem started for me a few days ago. I use my SpamCop button in Outlook to forward to forward spam, but I get no response back. Outlook does show that it was sent. If I login to SpamCop and upload the information manually, everything is fine. I have been using SpamCop forever. What do I do? Do I need my SpamCop ID fixed? Thanks. Usually caused by your email being bounced (SpamCop then stops sending) or your provider bit-binning them. Get a Gmail or use a different email account to see if you can get it to work again! Edited March 7, 2022 by petzl Quote Link to comment Share on other sites More sharing options...
scottNY Posted March 27, 2022 Share Posted March 27, 2022 Thanks, Petzl. I am now getting back reports from SpamCop for my AOL account via Outlook, but after clicking the SpamCop link in the email provided by auto-submission, I almost always receive one of a variety of error messages. If I submit manually by copying the message header and the email content on the SpamCop website, all my spam is processed correctly. For years I used auto-submission via the SpamCop addin successfully. Nothing has changed; same PC, same email addresses, etc. What can I do? Also, I have been trying to connect my Gmail account, which I access via Outlook, to SpamCop. My SpamCop account shows my Gmail email address as registered, but I only receive errors when submitting via the SpamCop Outlook addin. If I do a manual submission, SpamCop receives the spam report perfectly. I submit at least 50 spam emails a week. If I have to login to my SpamCop account and do manual submissions, it will be less likely that all my spam gets submitted as it is much more time consuming. I want to help fight spam, but I am losing faith. Any ideas? TIA Quote Link to comment Share on other sites More sharing options...
petzl Posted March 27, 2022 Share Posted March 27, 2022 (edited) 2 hours ago, scottNY said: I submit at least 50 spam emails a week. If I have to login to my SpamCop account and do manual submissions, it will be less likely that all my spam gets submitted as it is much more time consuming. I want to help fight spam, but I am losing faith. Any ideas? Make sure ALL your email addresses are registered in your Mail hosts. I only get 1 spam a month so I do it manually. I only use Gmail Edited March 27, 2022 by petzl Quote Link to comment Share on other sites More sharing options...
scottNY Posted March 27, 2022 Share Posted March 27, 2022 My AOL, Gmail and other email addresses are registered on SpamCop, unless somehow I did it wrong. When I look at my MAILHOSTS tab, I see my three email addresses. The boxes below have drop down boxes for each email address. Am I supposed to do anything with them? Thanks. Hosts/Domains: Relaying IPsv4: Relaying IPsv6: Quote Link to comment Share on other sites More sharing options...
petzl Posted March 28, 2022 Share Posted March 28, 2022 5 hours ago, scottNY said: My AOL, Gmail and other email addresses are registered on SpamCop, unless somehow I did it wrong. When I look at my MAILHOSTS tab, I see my three email addresses. The boxes below have drop down boxes for each email address. Am I supposed to do anything with them? Thanks. Hosts/Domains: Relaying IPsv4: Relaying IPsv6: No not sure what could be wrong? CHECK Under TAB "preferences" "Report Handling Options" Quick Data Reports Enable quick data reports. ??? Quote Link to comment Share on other sites More sharing options...
scottNY Posted March 28, 2022 Share Posted March 28, 2022 I can't even find those options. I looked everywhere, including here: https://www.spamcop.net/mcgi?action=showadvanced "I Have a Dream" I will get this to work as easily as it used to. 😉 Quote Link to comment Share on other sites More sharing options...
RobiBue Posted March 29, 2022 Share Posted March 29, 2022 On 3/28/2022 at 5:36 PM, scottNY said: I can't even find those options. I looked everywhere, including here: https://www.spamcop.net/mcgi?action=showadvanced "I Have a Dream" I will get this to work as easily as it used to. 😉 I believe what Petzl sees is only available if you have a "paid" account, meaning that you added fuel to your account... Quote Link to comment Share on other sites More sharing options...
scottNY Posted March 30, 2022 Share Posted March 30, 2022 Ah, okay. Thanks for the clarification, RB. I am still hopeful someone will be able to help me get the SpamCop add-in to work like it used to for both my email accounts. Quote Link to comment Share on other sites More sharing options...
petzl Posted April 2, 2022 Share Posted April 2, 2022 On 3/31/2022 at 5:36 AM, scottNY said: Ah, okay. Thanks for the clarification, RB. I am still hopeful someone will be able to help me get the SpamCop add-in to work like it used to for both my email accounts. AFAIK the free service won't allow "Quick data reports" Quote Link to comment Share on other sites More sharing options...
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