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Non-Summary Reports

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Hello, we started to receive specific SpamCop reports from our ISP and then later signed up for our own reports, since then all we receive is the summary reports.

I'd like to receive SpamCop user complaints directly so that I may respond to them, how can I get that setup?

Thanks

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Before wasting everyone's time .. more data would help.

A single IP involved? Don't think that will happen.

Respond to them ...? Doesn't quite have the same ring as "handle the issue" ...

The storyline just offered ... "been getting reports" .... "now getting summary reports" ... and apparently "expect to continue getting reports" ..... not setting up a good position that will be looked on favorably by the folks that would make the decision, database updates, etc. At this point, there's even a question as to whether or not to get excited by the fact that there's yet another ISP simply forwarding complaints with no action taken.

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Probably not where the Member's posting from (Comcast in Minnesota).

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Well I'm not sure why it would be a problem getting specific reports directly from SpamCop since my ISP would forward them to me in the first place.

The IP in question is 65.19.129.18

Does SpamCop not want me to "respond" to the users directly? My ISP presumably did when they were sending me reports...

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Well I'm not sure why it would be a problem getting specific reports directly from SpamCop since my ISP would forward them to me in the first place.

The IP in question is 65.19.129.18

Does SpamCop not want me to "respond" to the users directly?  My ISP presumably did when they were sending me reports...

31553[/snapback]

The reason you are getting spamcop reports is that users are receiving spam from that IP address. There are various reasons that users may get spam from that IP address.

The IP address may be allowing the sending of spam by a spammer.

The IP address may have a mailing list that is unconfirmed and so is sending email to people who have not signed up.

The computer may have a trojan and is sending spam without the knowledge of the server administrator.

The computer has a virus, is sending auto replies, or is accepting email and sending 'bounces' to forged return path addresses.

In all the above cases, the only appropriate 'response' to a reporter is "Thank you for alerting us to this problem. It is now fixed. Sorry for the inconvenience."

If you get more than one spamcop report, then it is probably one of the above. In rare cases, a reporter will report as spam something that isn't spam. In that case, you can reply to the return path (which is the report id number and which is forwarded to the reporter) and explain why you think they made a mistake. If you do it nicely, the reporter will reply to you with an apology and make it right with spamcop.

Since apparently you are getting numerous spamcop reports, you probably have a problem. Few reporters will respond to someone who doesn't know what spam is and how it is transmitted and doesn't respond to a spamcop report by fixing the problem.

And almost no reporters will respond to an attempt to take their email address off your list (that is called listwashing). The point of spamcop is to tell the administrators of computers that are sending unsolicited email that this email is not welcome and to prevent others from receiving this unwelcome email. Many administrators will stop the sending of unsolicited email - some because they want to be responsible netizens; others because they don't want to have all email from that IP address blocked. There are others whoever simply want to stop getting spamcop reports and attempt to take spamcop reporters off their lists. I hope you can see why reporters will not cooperate.

HTH

Miss Betsy

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The IP in question is 65.19.129.18

Does SpamCop not want me to "respond" to the users directly?  My ISP presumably did when they were sending me reports...

31553[/snapback]

Looks like all the recent reports for this IP are the result of URLs within messages rather than the originating IP address.

Might that be the reason that only summary reports are generated?

Andrew

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IP Address resultsgeneration.com [65.19.129.18] is not currently listed by the SCBL.

However, given its Report History below, your clients "mra1" and "esp" appear to have been spamming financial and educational solutions to SpamCop Reporters that feel they didn't "opt-in", and abuse[at]he.net doesn't want to hear about spamvertised URLs.

Submitted: Tuesday, August 09, 2005 22:40:31 -0400:

Budget tight? Get up to 15OO USD by tomorrow

    * 1485447206 ( http:// mra1.resultsgeneration.com/f2636060e0626... ) To: abuse#he.net[at]devnull.spamcop.net

    * 1485447205 ( http:// mra1.resultsgeneration.com/f263606010616... ) To: abuse#he.net[at]devnull.spamcop.net

    * 1485447202 ( 65.19.129.18 ) To: spamcop[at]imaphost.com

    * 1485447199 ( 65.19.129.18 ) To: abuse[at]he.net

Submitted: Thursday, August 04, 2005 22:10:35 -0400:

Earn your degree online!

    * 1482199178 ( http:// mra1.resultsgeneration.com/f2636060e0626... ) To: abuse#he.net[at]devnull.spamcop.net

    * 1482199177 ( http:// mra1.resultsgeneration.com/f263606010616... ) To: abuse#he.net[at]devnull.spamcop.net

    * 1482199174 ( 65.19.129.18 ) To: spamcop[at]imaphost.com

    * 1482199172 ( 65.19.129.18 ) To: abuse[at]he.net

Submitted: Thursday, August 04, 2005 22:07:07 -0400:

Get a quick refinance quote

    * 1482194483 ( http:// mra1.resultsgeneration.com/f2636060e0626... ) To: abuse#he.net[at]devnull.spamcop.net

    * 1482194480 ( http:// mra1.resultsgeneration.com/f263606010616... ) To: abuse#he.net[at]devnull.spamcop.net

    * 1482194474 ( 65.19.129.18 ) To: spamcop[at]imaphost.com

    * 1482194457 ( 65.19.129.18 ) To: abuse[at]he.net

Submitted: Thursday, July 07, 2005 22:13:30 -0400:

Overdue bills? Get an OVERNIGHT Advance of up to 1500 USD

    * 1463078463 ( http:// esp.resultsgeneration.com/F2636060906460... ) To: abuse#he.net[at]devnull.spamcop.net

    * 1463078462 ( 65.19.129.18 ) To: spamcop[at]imaphost.com

    * 1463078461 ( 65.19.129.18 ) To: abuse[at]he.net

Submitted: Thursday, July 07, 2005 08:38:41 -0400:

Get competing quotes from local lenders

    * 1462943677 ( http:// esp.resultsgeneration.com/F2636060506660... ) To: abuse#he.net[at]devnull.spamcop.net

    * 1462943676 ( 65.19.129.18 ) To: spamcop[at]imaphost.com

    * 1462943670 ( 65.19.129.18 ) To: abuse[at]he.net

In addition, per dr. jørgen mash's DNS database list checker drbcheck, that IP Address "was found in 8 lists (of 260 tested)", including SPEWS Level 2 and DRBL. Please see FAQ Entry: Am I Running Mailing Lists Responsibly?. Thanks!

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