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[Resolved] AOL Bouncing SpamCop Email

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AOL users are starting to report that our responses to their email spam submissions are bouncing.

It's due to our recent change in server IPs.

I have applied to AOL to have our servers put on their whitelist.  It should be a routine deal and I'm hopeful the problem will be over soon.  Unfortunately, I expect "soon" to be a matter of days.  Maybe we'll get lucky.

I'll post here when the whitelisting goes into effect.

- Don D'Minion - SpamCop Admin -

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From the newsgroups;

I just talked to AOL Postmaster Support and they say our IPs and

www.spamcop.net URL are not the problem.

Earlier today, I had an issue where all my mail to an AOL user was

bouncing, with the same error, even though there weren't any URLs in

the message.

I spent an hour with the AOL support guy testing stuff at that time,

and it turns out the rejection was because of an all-caps subject

line.

All very strange.  The support guy thinks there has to be something

wrong, so he entered a trouble ticket and escalated the problem to a

higher level.

More news later.

- Don D'Minion - SpamCop Admin -

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