blocked email

[jen]

Hi out there,

A customer had trouble sending an email to me. Below is the message she got on her bounced email. I don't suppose anyone knows what it means?

I'd be so grateful for an interpretation.

Jennie

Subject: Undelivered Mail Returned to Sender

> This is the mail system at host vfep01.mfe.bur.connect.com.au.

>

> I'm sorry to have to inform you that your message could not

> be delivered to one or more recipients. It's attached below.

>

> For further assistance, please send mail to <postmaster>

>

> If you do so, please include this problem report. You can

> delete your own text from the attached returned message.

>

> The mail system

>

> <info[at]jenniejonesphotography.com.au>: host

> jenniejonesphotography.com.au[67.15.76.36] said: 550-Message rejected

> because vfep01.mfe.bur.connect.com.au [210.8.230.167] is

> 550-blacklisted at

> bl.spamcop.net see Blocked - see 550

> http://www.spamcop.net/bl.shtml?210.8.230.167 : (in reply to RCPT TO

> command)

>

--------------------------------------------------------------------------------

> Received: from vfep01.mfe.bur.connect.com.au (localhost [127.0.0.1])

> by localhost.vfep01.connect.com.au (Postfix) with ESMTP id 6CE1A4EBAD4

> for <info[at]jenniejonesphotography.com.au>; Mon, 4 Dec 2006 15:09:07 +1100

> (EST)

> Received: from vfep01.mfe.bur.connect.com.au (localhost [127.0.0.1])

> by vfep01.mfe.bur.connect.com.au (Postfix) with ESMTP id 119064EBABF

> for <info[at]jenniejonesphotography.com.au>;

> Mon, 4 Dec 2006 15:09:02 +1100 (EST)

> Received: from fep08.mfe.bur.connect.com.au (fep08.mfe.bur.connect.com.au

> [203.63.86.28])

> by vfep01.mfe.bur.connect.com.au (Postfix) with ESMTP id 3BEF84EBAB7

> for <info[at]jenniejonesphotography.com.au>;

> Mon, 4 Dec 2006 15:09:01 +1100 (EST)

> Received: from [203.63.86.28] (localhost [127.0.0.1])

> by localhost.mfep08.connect.com.au (Postfix) with ESMTP id 4A57DF51C

> for <info[at]jenniejonesphotography.com.au>;

> Mon, 4 Dec 2006 15:09:00 +1100 (EST)

> Received: from TaniaGavin (cor11-ppp3006.hay.dsl.connect.net.au

> [61.69.220.212])

> by fep08.mfe.bur.connect.com.au (Postfix) with SMTP id 4B097F6E7

> for <info[at]jenniejonesphotography.com.au>;

> Mon, 4 Dec 2006 14:57:21 +1100 (EST)

> Message-ID: <001801c71758$4ada9b70$0201010a[at]TaniaGavin>

> From: "Gavin & Tania Glover" <gavtarn[at]aapt.net.au>

> To: "Jennie Jones" <info[at]jenniejonesphotography.com.au>

> Subject: Fw: DVD/CDs are in the post

> Date: Mon, 4 Dec 2006 14:57:16 +1100

> MIME-Version: 1.0

> Content-Type: multipart/mixed;

> boundary="----=_NextPart_000_0014_01C717B4.7D2F4330"

> X-Priority: 3

> X-MSMail-Priority: Normal

> X-Mailer: Microsoft Outlook Express 6.00.2900.2180

> X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2180

> X-BitDefender-Scanner: Clean, Agent: BitDefender POSTFIX 1.6.2 on

> vfep01

>

[Derek T]

Hi out there,

A customer had trouble sending an email to me. Below is the message she got on her bounced email. I don't suppose anyone knows what it means?

I'd be so grateful for an interpretation.

Your customer's mailserver is spewing spam. To protect your inbox (and to save money) your ISP is refusing to accept any mail at all from that server. It's all in the FAQs.

UPDATE: The server that your customer was using is no longer listed so the mail should bget through OK for now.

HOWEVER it seems that your ISP has been rejecting your mail without your knowing it, take this issue up with them and see if you have a 'whitelisting' facility whereby you can override the reject for your known customers. That way the baby doesn't get thrown out with the bathwater.

Your customer should consider getting an ISP that is more proactive in dealing with spammers on its system: they've been sent reports for over a week and have apparently done nothing, leading to the server getting listed.