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Headers not found Orange / Wanadoo / Freeserve


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I use Orange / Wanadoo / Freeserve as my mailhost.

I have tried to verify my spamcop email both via http://www.spamcop.net/mcgi?action=mhreturn and by copying & pasting the spamcop account configuration email to mhconf.xCrLVtz6usV8sn0M[at]cmds.spamcop.net

I am getting error message "Headers not found. It appears you did not provide all email headers"

I have checked your forum and pinned messages but can't find info relating to this issue and Orange / Wanadoo / Freeserve.

Any assisatnce would be welcomed. Thank you.

David

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Hi, David!

...First, an answer to your question (assuming you are talking about the MailHosts configuration process): please see Jeff G's reply in SpamCop Forum thread "Headers not found." I would suggest that we not assume it is specific to Orange / Wanadoo / Freeserve.

...Next: you seem to have made public your "secret" 16-character SpamCop reporting code (these Forums are read by Google, Yahoo, etc for their Search databases). You should contact the SpamCop Deputies at deputies[at]admin.spamcop.net to let them know this happened and to request a new code.

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I am getting error message "Headers not found. It appears you did not provide all email headers"
The configuration test email you returned to the system had been quoted and mangled. The parse engine couldn't process it to find out what servers are handling your incoming mail.

By "quoted" I mean a right arrow and a space "> " had been added to the beginning of each line of the message like it was a reply. Some mail clients do that when "forwarding" a message.

By "mangled" I mean the Return-Path and messageID had been stripped out, and errors, such as blank lines, introduced into the format. SpamCop knows what its message should look like. It can't be altered before returning it.

Try exposing the full headers and text of the configuration email and copy/pasting them into our form at http://www.spamcop.net/mcgi?action=mhreturn

- Don D'Minion - SpamCop Admin -

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  • 1 year later...

I was trying to submit my yahoo mail account to mailhosts and I've been having problems sending the headers to the mailhost return form. I'm getting the same type of error:

Sorry, SpamCop has encountered errors:

Headers not found.

It appears you did not provide all email headers. Please consult this FAQ

for more information on getting full headers from your software, then try

again.

http://spamcop.net/fom-serve/cache/19.html

There are no quotes in the headers or the body text. I switched to Yahoo Classic mail mode, and was able to forward one of the emails as an attachment, but now when I forward an email, I can't seem to get yahoo to forward as an attachment and it quotes the entire email with "> " symbols.

It's a yahoo free mail account, so Yahoo may have removed a lot of the mail option preferences because I thought for sure that there used to be a mail option that could be selected to forwarding as an attachment.

Maybe it's all for nothing because I can't seem to get spamcop to be able to pop my email over using the popgate, but I see a pinned article that says it's not currently working, so I'll have to wait for that problem to get fixed.

The Yahoo Mail FAQ instructions may need to be updated because these options are talked about in what I see as the "current Yahoo mail preferences". It talks about turning on full headers, but this option doesn't seem to be available to my free mail account. I'm not sure if it's available on the "Paid" accounts. I was able to see the full headers by switching to the new yahoo mail and then there was an option to view full headers.

I saw a post that said to email the deputies, so if I can find the email that I drafted, I'll probably ask them, but I just wondered if any other free yahoo users have encountered this?

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Try using "popgate2" instead of "popgate" -- I think most of us are able to have SpamCop retrieve our Yahoo mail (and I'm using a free account also) using that system. Once you're able to do that, then simply send the Mailhosts probe to your Yahoo address and it should eventually arrive in your SpamCop mailbox, ready for submission (using the web-based form) to the Mailhosts system. I think that should work.

DT

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Hi David,

Thanks for the reply. I saw the popgate2 message and I re-entered my pop information for Yahoo and got that part working. Now my Yahoo email is getting pop'ed to my spamcop account. Thanks!

Now that the message is coming to Spamcop, I can send the message raw data to the mailhost return form, but I am still getting the error message that says it can't find the headers.

I also tried sending the received email as an attachment and that returned an error, but I think that was because the email that I sent was signed (oops).

There seems to be something that the MHreturn parser doesn't like, but I can't figure out what it is. The headers look pretty standard. There is some extra junk that Yahoo puts in, but I think it seems to follow the RFC header format. I could try posting here, but I would have to edit the headers to remove the sensitive spamcop MH information and I don't know how much good that would do, but I could try.

Header looks like this. Oh, here's the whole thing:

Return-Path: <service[at]admin.spamcop.net>
Delivered-To: spamcop-net-ME[at]spamcop.net
Received: (qmail 8665 invoked from network); 6 Aug 2008 07:15:10 -0000
X-spam-Checker-Version: SpamAssassin 3.2.4 (2008-01-01) on blade4
X-spam-Level: 
X-spam-Status: hits=0.0 tests=none version=3.2.4
Received: from unknown (192.168.1.107)
  by blade4.cesmail.net with QMQP; 6 Aug 2008 07:15:10 -0000
Received: from mx53.cesmail.net (216.154.195.53)
  by mx70.cesmail.net with SMTP; 6 Aug 2008 07:15:10 -0000
Authentication-Results: mta547.mail.mud.yahoo.com  from=cmds.spamcop.net; domainkeys=neutral (no sig)
Received: from popgate2.cesmail.net [192.168.1.107]
	by mx53.cesmail.net with POP3 (fetchmail-6.2.1)
	for ME[at]spamcop.net (single-drop); Wed, 06 Aug 2008 03:15:10 -0400 (EDT)
Received: from 204.15.82.20  (HELO sc-app1.spamcop.net) (204.15.82.20)
  by mta547.mail.mud.yahoo.com with SMTP; Tue, 05 Aug 2008 23:02:21 -0700
Received: from [68.187.71.188] by spamcop.net
	with HTTP; Wed, 06 Aug 2008 06:02:20 GMT
From: SpamCop robot <mhconf.MYKEY[at]cmds.spamcop.net>
To: ME_AT_YAHOO[at]yahoo.com
Subject: [SpamCop] account configuration email
Precedence: list
Message-ID: <THEMSGID[at]msgid.spamcop.net>
Date: Wed, 06 Aug 2008 06:02:20 GMT
Content-Length: 1303
MIME-Version: 1.0 (produced by FreePOPS/MIMER)
Content-Type: text/plain; charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable
X-SpamCop-Checked: 216.154.195.53 204.15.82.20 68.187.71.188 


Hello SpamCop user,

This email contains special codes and tracking information to help SpamCop
figure out your specific email configuration.  Do not post this email in
public.  It contains confidential information related to the security of
your SpamCop account.

Please return this complete email, preserving full headers and the special
tracking codes below.  Visit this address:
[url="http://www.spamcop.net/mcgi?action=3Dmhreturn"]http://www.spamcop.net/mcgi?action=3Dmhreturn[/url]

Alternately, you may submit via email.  Forward the message as an 
attachment to this address.  Or create a new message and paste this email
into it.  Either way, send it to to:

mhconf.MYKEY[at]cmds.spamcop.net

Some email software may only support one or the other of these submission
methods.  For information on your email software and to learn how to get
full headers see this FAQ:
[url="http://www.spamcop.net/fom-serve/cache/19.html"]http://www.spamcop.net/fom-serve/cache/19.html[/url]

Special codes follow:
################################################################
X-SpamCop-Mx: a.mx.mail.yahoo.com.
X-SpamCop-Mx-Ip: 209.191.118.103
X-SpamCop-Mh-Name: Yahoo
X-SpamCop-Recip: ME[at]yahoo.com
X-SpamCop-Unixtime: 32 BIT LONG VALUE
X-SpamCop-Conf: MYKEY
X-SpamCop-Randomness: THAT BIG RANDOM NUMBER
X-SpamCop-Hash: THAT BIGGER HASH NUMBER
################################################################

Does anyone see any weirdness in those headers? I saw a post that said to send some email to the deputies, so I sent them some email with the full information. I just can't see what's wrong and without more information from the MHreturn failure, I don't know what to look for.

I'm going to post this and then go look to see how to change that quote to a scrollable block of text.

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<snip>

I'm going to post this and then go look to see how to change that quote to a scrollable block of text.

...kae: thanks for that!

...For others: here is the (now canceled) tracking URL I got when I copied the content from kae's message into the two-part web form (outlook/eudora workaround form) at http://www.spamcop.net/: http://www.spamcop.net/sc?id=z2130230647z7...9bd8b28d0ac80dz. Seems okay to me.

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...kae: thanks for that!

...For others: here is the (now canceled) tracking URL I got when I copied the content from kae's message into the two-part web form (outlook/eudora workaround form) at http://www.spamcop.net/: http://www.spamcop.net/sc?id=z2130230647z7...9bd8b28d0ac80dz. Seems okay to me.

Thanks Steve. No Problem.

Well, hmmm, if the spam parser is happy with it, why doesn't the Return Mailhost Configuration Parser like it?

I would think that the two parsers would share some of the same code because they both have to figure out which headers are legit. Hmmm.. It's a black box to me.

I looked at my Mailhosts and noticed that I do have a Yahoo entry. I wonder if I have to send each one of these account configuration emails back. Maybe the one that got through configured all the Yahoo MX servers.

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