Header not found evry time

[Lschafroth]

I'm using the OLSpamCOP add-on for Outlook 2000.

It submits teh spam and I get a response back from SpamCop every time saying could not find headers. My other Outlook Express forwards work fine.

This is my company server and I will never use OE to access it so I need to make Outlook 2K work.

Any suggestions?

Lannie

[Wazoo]

Tracking URL of a failed submittal.

You could research this a bit yourself, comparing one of your OE submittals that works to one of the Outlook submittals that fail and note the differences.

[Lschafroth]

I foudn that if I copy the contents of the attatchemnt the software sends in teh email, Spamcop processes it fine. This means Spamcop is not reading the attachment.

LS

[StevenUnderwood]

No, it means the attachment is not in a format as spamcop needs it to be to recognize the proper parts. If you can have it forward to a different address and look at the results. You should see something like the headers from the message being sent, a blank line, the headers from the spam, a blank line and the body of the spam. In general, there should be NO other text added anywhere.

[Wazoo]

I foudn that if I copy the contents of the attatchemnt the software sends in teh email, Spamcop processes it fine.  This means Spamcop is not reading the attachment.

Sorry, but what I see is that no one knows what you might be trying to do or say at this point. Use of Outlook with a third-party plug-n, use of Ourlook Express, copying something you call an attachment, submittal by some means not stated, be it e-mail or paste-your-spam-in-the-box .... and not a single Tracking URL provided so as to demonstrate whatever point you are trying to make, nor any reference to doing a comparison of any of the above as duggested in my last.

[Lschafroth]

Sorry, but what I see is that no one knows what you might be trying to do or say at this point.  Use of Outlook with a third-party plug-n, use of Ourlook Express, copying something you call an attachment, submittal by some means not stated, be it e-mail or paste-your-spam-in-the-box ....  and not a single Tracking URL provided so as to demonstrate whatever point you are trying to make, nor any reference to doing a comparison of any of the above as duggested in my last.

20864[/snapback]

Please read the post above and you have all your answers.

I'm using Outlook 2000 with OLSpamcop plugin. It send the email to Spamcop for me and attaches teh original email with full headers. This does not work. It says no headers found when I get the Spamcop response. If I copy the contents of that attachment aqnd paste it toteh Spamcop web based reporting it works.

This means the statement above about it missing spaces andline feeds is wrong. The contents work fine when submitted via the web. However that completely defeats the purpose of using the plugin in O2000. I'm just trying to figure out why it does not work. I've posted to here and at the forums of OLSpamcop's forums.

Thanks!

LS

[Wazoo]

Please read the post above and you have all your answers.

Excuse me?

I foudn that if I copy the contents of the attatchemnt the software sends in teh email,

Where exactly is the specific portion of my "Use of Outlook with a third-party plug-n, use of Ourlook Express, copying something you call an attachment, submittal by some means not stated, be it e-mail or paste-your-spam-in-the-box" covered in your line?

I'm using Outlook 2000 with OLSpamcop plugin.  It send the email to Spamcop for me and attaches teh original email with full headers.  This does not work. It says no headers found when I get the Spamcop response.  If I copy the contents of that attachment aqnd paste it toteh Spamcop web based reporting it works.

Please not the drastic difference between this description and the one prior. And for at least the third time, a Tracking URL of one of the failed items would allow someone here to get specific on where things are falling apart.

This means the statement above about it missing spaces andline feeds is wrong.

You say "wrong" .. I say "problem not adequately defined yet, as no samples have been provided.

  The contents work fine when submitted via the web. However that completely defeats the purpose of using the plugin in O2000.  I'm just trying to figure out why it does not work. I've posted to here and at the forums of OLSpamcop's forums.

Maybe other users of that tool can help, but here, you've got "us" at a disadvantage, still not seeing what your submittals end up looking like.

[StevenUnderwood]

However that completely defeats the purpose of using the plugin in O2000

The plugin is not provided nor written by spamcop so these questions might be better dealt with there. In order to get help here, we NEED the tracking URL for one of these messages.

[turetzsr]

Hi, LS!

<snip>

I'm using Outlook 2000 with OLSpamcop plugin.  It send the email to Spamcop for me and attaches teh original email with full headers.  This does not work. It says no headers found when I get the Spamcop response.  If I copy the contents of that attachment aqnd paste it toteh Spamcop web based reporting it works.

This means the statement above about it missing spaces andline feeds is wrong.

20872[/snapback]

...Sorry, but I do not believe that this conclusion is warranted. When the SpamCop parser reads the attachment, what it sees is what was forwarded by your company's server (Exchange?) which is almost certainly different from what you get when you do your copy/paste function (I do the same thing here with my employer's system -- many times the SpamCop parser doesn't even return a "could not find headers" reply -- I get nothing at all!).

The contents work fine when submitted via the web. However that completely defeats the purpose of using the plugin in O2000.

<snip>

20872[/snapback]

...Perhaps My reply in thread "Reporting spam" will be of help to you (but probably not, as I imagine OLSpamCop does something similar). There are also other add-ins for Outlook (see my reply in thread "spam Cop Software?") which may work better for you.

[Lschafroth]

If I take the information from teh attachment OLSpamcop is creating and emailing to SpamCop and email it in a new email, it comes back no header information found.

If I take the exact same data and paste it into the web based reporting of your site it works fine. There appears to be a problem with your site parsing emails. (just the appearance...no blame, just a therory. )

Any ideas? I don't want to cut and paste. I want to use your normal reporting via forwarding like I did in the past.

Lannie

[Wazoo]

It seems as if we have some kind of language barrier in place. The use of Outlook has issues. You know this apparently, as you bring up use of a third-party tool to handle e-mail submissions. However, this third-party tool isn't working. Yet, you use the third-party tool to "create" something to cut/paste into the web-based form which although you say 'works' .. it's a given that what you cut/pasted isn't the "actual" spam.

So, suggestion that you visit the support forum for the thrid-party tool hasn't been addressed. A Tracking URL has yet to be provided. And here "we" are, you making the simple calculation that SpamCop has a problem because you can't seem to piece things together to resolve the differences between your r-mail submittals as compared to your cut/paste submittals.

Have you followed up on any of the previously suggested links to see if answers actually already exist? Have you been to the support area for the third-party add-in tool? Have you actually looked through and verified the set-up / configuration of that tool? Have you actually done any type of troubleshooting yourself beyond the repeated attempts at using what you describe as a broken tool beyond posting the complaint here?

[Lschafroth]

Have you followed up on any of the previously suggested links to see if answers actually already exist?  Have you been to the support area for the third-party add-in tool?  Have you actually looked through and verified the set-up / configuration of that tool?  Have you actually done any type of troubleshooting yourself beyond the repeated attempts at using what you describe as a broken tool beyond posting the complaint here?

21402[/snapback]

I've followed all the links adn they are of no help. The 3rd party tool has informed me it is the way you parse the email or it's something my Exchange 2000 server is sending the attachment. Is there something on my server that needs changed?

Maybe it has something to do with how my server is encoding the attachment or soemthing.

Lannie

[Wazoo]

I've followed all the links adn they are of no help.  The 3rd party tool has informed me it is the way you parse the email or it's something my Exchange 2000 server is sending the attachment.  Is there something on my server that needs changed? 

Maybe it has something to do with how my server is encoding the attachment or soemthing.

Yes, this is very possible. There are a number of configuration modes on an Exchange server. For a solution there, you're going to have to talk to the person that set that server up. But once again, there's yet to be any data provided in this Topic for anyone here to work with.

[turetzsr]

Hi, Lannie,

...Then I refer you back to my latest reply 20885[/snapback].