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Irish Steve

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About Irish Steve

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  1. An update that is going to be interesting to see where this goes, both from the spam reporting aspect, and from the ISP aspect. In some respects, I should perhaps retitle this thread as "the Spammers have won", as that's for sure what it looks like to me right now, my ISP has decided that they are going to pretend that spam is not an issue for their users any more, and doesn't need to be reported. I've been exchanging messages with the support people at my ISP, and it's been an "interesting" discussion, which has been effectively terminated by the latest message, which I know has come from one of the more senior support managers, I'm not best pleased, in that they seem to be taking the attitude that they are "in control", and that a user reporting spam is not an acceptable option any more. I'm not happy with that attitude, in that if their filters are not working as they should, and spam (or worse) is getting through, there's now no way to get it reported and dealt with. I suspect that some of this is down to the use of shared servers, and they are having problems with complaints about blacklisting, so if they pretend that there's no spam, and block it from being sent, then the problem has gone away. Nice theory, but I suspect that once the spam community discovers an ISP that blocks spam reports, it won't be long before they are concentrating their efforts on that ISP, on the basis that their potential return is higher. Looks like I might end up having to move my hosting to a more enlightened provider, but that's not something I want to do unless I have to. Ah well, maybe I won't be reporting spam for a while, or I will have to start using an alternative way to report it, unless I can use another provider that's not quite so anal about users reporting shortcomings. Problem I suspect will be finding a provider that is still prepared to allow users to report what's really happening. I don't want to have to get into using the web interface to report spam, that's going to be tedious in comparison to just forwarding the offending item to a designated address, which was easy. At least there is an answer to why the spam reporting is not working any more. Thanks for the help, I suspect that this is a battle that I'm not going to win any time soon. Best regards to all Steve
  2. that could be interesting, being as the mail that was being sent to Spamcop was not detected as spam, and did not have any virus payload, so was not as such an "offending" mail, other than the fact that it was spam. I can check with the ISP, I'd be surprised if they are using an external service for mail, given the size of the organisation, they are not small, so I'd expect any monitoring to be in house. Thanks Steve
  3. Don, Tried that. and the mail to your address was bounced, the message I got back, mildly sanitised. follows This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: address hidden but correct according to above SMTP error from remote mail server after end of data: host productio-tcloadba-tkyjfaz4ap1l-328615543.us-west-2.elb.amazonaws.com []: 550 5.7.1 [CS] Message blocked. To fix this, visit http://fp.outboundfiltering.com/?str=0001....4,cld=1,fgs=264
  4. OK, a quick update, I don't use the spamcop mail service as such, I collect mail direct from my ISP using POP3 into Thunderbird, and I then forward the spam using the specific mail address that I was sent by Spamcop to report spam etc. Some of the spam also has a virus payload, usually in a zip file, which gets stripped out before I submit, but I'm getting bounce messages from the Spamcop ISP (it's not mine, as far as I can see), which is extremely frustrating, as the virus has been removed at that stage, but of course, because my Anti Virus has flagged it, the subject contains ***VIRUS*** as part of the header. So, it's spam with a virus, but I can't report it, which is pretty self defeating Some of the bounces are as a result of (I think) an attempted attack by buffer over run, I don't have the exact message handy at the moment, I've been deleting them through sheer frustration) so I'm assuming that these are trying to execute code beyond the end of message. I am collecting multiple addresses from my own domain, and I also have other addresses, but they are pretty much spam free, partly because they are my emergency accounts, and not in general use, whereas things like info[at] forum[at] and the like are used for general interaction with the web. It's very possible that I don't have the information for decoding set up correctly, that whole area is as clear as mud to me, but until very recently, it's not been an issue, I've been reporting spam to the system for a good while with no problems, and the reports come back to me, and I then send them off. The last month or so, I've been getting increasing numbers of rejections, and they're not from my ISP. So, all I can do is try and find out if it's worth continuing to report spam, or if it's reached the stage where fighting spam is a lost cause, and I might as well just get used to throwing a certain percentage of mail away without reading it. The next bounce I get, I will keep, and see if anyone can make sense of the information in it. Best regards Steve
  5. I've been reporting spam and the like for a while, but in recent weeks, I'm getting increasing numbers of items that are being bounced by the Spamcop service, so they don't get reported. Some are being bounced because the system thinks there's a virus in them, some are just bounced,probably because they've got malware in them after the main message body, but I can't be sure, the bounce message is not exactly helpful. The latest this morning had been cleaned before sending, (there was a virus in the Zip attachment) but the header had a ***VIRUS*** warning in it, the attachment had been removed. So, should I just forget it, and just do what the majority of users do, and just delete the junk, and forget about Spamcop, or has something changed, and I've missed the specifics, so the reports I'm sending in are now not acceptable I have my own domain, hosted on a shared service, with a number of active mail accounts, and a "bucket" facility that catches anything that's sent to the domain. I'm using Thunderbird, and normally, just forward the mails to the reporting address that I've got. spam reporting is an overhead, which I don't mind doing if it's making a difference, but if I'm just wasting my time, (and a bounce by Spamcop IS a waste of my time), I for sure do have better things to do with my time and energy. It's possible that I don't have the correct set up for the account, but the tutorials I've found are as clear as mud on the way to set up that information. So, I come back to the basic question, should I just forget trying to stop spam, and just let my antivirus deal with the dangerous stuff, and just delete the rest of it, or is there an easy way to get Spamcop to work the way I think it's supposed to? Thanks Steve