[Forwarding and FAQ update]

In case no one provides a better answer, here's one option:

1. Log into webmail
   
2. click the "folders" icon on the top row
   
3. select a folder
   
4. from the "choose action" menu, select "download folder(s)"
   

Note: This is for emails. You may also want to save other things such as address book. If so, please mention that and hopefully someone will have an answer for you.

I'm not sure what software you would need to make use of the download, but unless someone can offer a better option, it's better than not having a copy of the emails at all.

Another option, if it's just a few important emails, is to forward each email somewhere. Just this morning I logged into webmail and forwarded one that I had somehow misplaced previously.

Whatever you do, I would suggest doing it as soon as possible.

I used Thunderbird and a plugin that can import MBOX files. Works like a charm, and as we speak I'm uploading folder by folder to Gmail using IMAP from Thunderbird.

Make sure you export the folders one by one (except all the Sent folders, which I exported as one large file).

Then, follow the instruction at https://backupify.zendesk.com/entries/20644...-Gmail-account-

Good luck!