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Craig

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Everything posted by Craig

  1. Hallelujah and THANKS for the help in fixing this. What djdevine says goes for me too though. There are times when some kind of notice is vital, really. Please do not leave us hanging again, thanks.
  2. Yep, same here. Just saw some old messages arrive. Hours old, but they're coming in. Yay.
  3. Hey, Wazoo - Sorry to hear of the family foo, truly sorry. Nice to see that you're still helping here. Been an age since I logged in to these forums. Thanks for your help. Thanks for helping even in the midst of your personal issues. My attempts to login via webmail also failed with the error reported by others avoe. I managed to view and download mail via IMAP through TBird locally. Looks like no incoming since 10:26am PST. Mail's piling up on the outside accounts normally auto-popped by SpamCop. I don't know what's happening to the mail I've got dot forwarded direct to SpamCop from other accounts. Bouncing, I assume. This many hours of delay, I'm sure respondents have started getting failure messages. At least, I hope they are. At least I've retrieved the important mail previous to 10:26am PST. Thanks again for your help.
  4. Yep, POP workd for me too, I'm happy to add. IMAP's out to lunch with that 'try again later' message. Hope this gets fixed soon!
  5. Well, this is embarrassing. After blowing hot air here advising folks on how to use the Folder Navigator to empty stuffed Held Mail and Trash folders, I'm finding that exactly that feature is malfunctioning. Like this, Click on the page top Folders icon. Expand the folder tree and select a folder to empty, Held Mail or Trash, either one. Select Empty Folder(s) from the drop down choice list. Wait.. Now, either two things happen now: Process times out with a message like "IMAP connection to server lost", or Process completes, but when you open the folder the removed messages still appear but have a strikout line through'em and a background color on each message row. I think it's green, but my color vision is worse than most.. And there it is. Opening the folder nav view again, logging out and back in, switching folders, none of these seem to make the messages go away. I'm doing this on a buddy's account to help him out, and he's got something like 5000 messages in Held Mail and amost 10,000 in Trash now. Can I get some help here? Much thanks in advance.
  6. Whoa. I've not been into spamcop forums in awhile, as everything's been going swimmingly. it's nice to see that problems reported actually get real followup, and the volunteer work here is impressive.
  7. Craig

    Selecting and deleting multple held emails

    Yep, thanks JefG. So far so good.
  8. Hmmm. In my SC webmail configurations, "When deleting messages, move them to your Trash folder instead of marking them as deleted?" has been selected since forever. Sometimes though deleted (or quick reported in the Held folder) messages do appear as struck out. This does not happen often. I have not noticed a Purge Deleted control. I'll look next time. I figure that the rare occasion of marked deleted (strikeout) instead of actual moving to Trash might be some IMAP glitch between the webmail and the actual mail server. Just guessing. anyway, even if I can't get the marked deleted messages to go away, after awhile they seem to do so on their own, iirc.. Main thing is, I think, is do not let folder contents get up into the thousands.
  9. Well taken, Betsey. Yep, I agree that the way the various topics are parsed out between the different newsgroups works good. I could see retaining both the NG's for deeper tech exchange, and this web forum system for non-tech answer questors - but, yep, clearly identified and layed out entry points at the spamcop.net website would be one way of making the segregation work better. Frankly, I'd prefer to see the link to the entry point appear when one selects Help on the Spamcop Webmail pages. Even if it's built into the webmail help popups in a repeating footer it would be good. That would retain the webmail context sensitive help, while also providing the forums/ng access from all points. One can dream!
  10. Craig

    Virus Protection

    I understant that it's an endless pursuit, keeping up with the virii mails, but an option to detect and trash with and without notification would be a blessing.
  11. I see that my mail filter rule names keep getting changed by the system! They keep showing up as ""Converted IMP Filter". Further, it appears as though the filters are also being separated from the multiple criteria filters that I create into one separate filter for each criteria. I have not been attempting to enter any weird diacriticals in the filter criteria, or anything. This is rather annoying. Can we get a verification that this is a bug, or an explanation of how to work around this? I'd really appreciate some authoritative feedback on this. Thanks!
  12. OK! I said I'd report back here on this, and now I am. For two separate SpamCop Webmail accounts, I reset or recreated multiple filters with custom filter names. The filters have both single and multiple criteria. One of the multiple criteria filters has 13 separate OR criteria. The custom filter names have not changed back to "Converted IMP Filter", as occured previously. The new/renamed filter creation was performed a week or more ago. So, looks like no problem. That is all! thanks again for the feedback.
  13. Thanks for the backgroung. I've got a better picture now of what's gone down.
  14. Ah, I'm getting it now. Thanks for the illumination. I guess next time I'm in need of SpamCop Web Mail help, or SpamCop web based spam reporting, I'll come here, and/or if it's a partiuclarly complex problem I'll consider firing up the nntp client and look over in news land too. Since usenet got so deluged with spam I've hardly been there at all. But the SC newsgroups have been particularly free of it, (of course!) , so it's not a problem there.
  15. I'm a bit apprehensive in making this topic response, so please bear with me and know that I intend to be constructive. I'm green here, but no sprout otherwise. I've got too many years of experience on flat nonthreaded conferencing systems like this. As well, I operate as host for nine private web based online conferences for a nonprofit. I'm as clueless as the next person, but at least I can say I've been 'here' before. So, anyway, what I'm finding here on this system is that it is very unclear as to what kind of questions and user contributions are actually welcome here. I came here because the most obvious links to help from the SC webmail system led me here. Nothing bopped me over the head on the way in to let me know that if I want technical advice with some depth, I should go back to the newsgroups. In fact, iirc, all I saw was text saying that these forums are where help and mutual support will be offered. It's only after reading various topic responses here that I now understand that not only do the newsgroups remain alive, but in fact they seem to be where we the users are supposed to go for technical discussion of depth. How deep that depth is, and where the line is, is unclear to me. (Given my own attempts at helping here, I now don't know if I've been helpful, or what.) I don't know if my technical questions have been out of place, and should have been placed on the newsgroups. It would be nice to have a single point of contact, but I can swing with whatever, as long as I know what whatever is. Beyond that, it's not clear to me now, at all, where the line lies here between too shallow and too deep, in the two forums, SpamCop Help and SpamCop Email. The description of the Lounge indicates that not for SpamCop tech stuff, like spamcop.social. But, it seems that the Lounge if full of spamcop tech topics. Have I got that wrong? I know it is tough to build a conferencing system like this. And I want to make it clear that this has been quite helpful to me so far. You folks have spent time helping me and others solve spamcop problems, and you deserve all the thanks. I hope this isn't too disjointed. I'm coming down off some hours of boring system work, the kind that requires concentration and isn't very fun. So, slackage please. That's all!
  16. Thanks for the responses, guys. I belive I had one single-criteria filter that got auto-renamed back when the system conversion was done, but I don't recall if when i subsequently renamed it back whether the name held or not. The filters were working, and performing as originally created, so I seldom looked at them. It is possible that I user-errored and clicked "Return to Filter List" instead of "Save" from the Filter Rule editing dialog. But, given my usual user behaviors, not too likeley, as I would normally automatically verify the save by checking the results listing, in this case the Existing Rules page. Hmmm, I'm looking at the Existing Rules page now in another browser session window. It's possible that I exited the Existing Rules page by clicking the Mail or Options icons instead of the Apply Filters button. I'm skeptical though, since, again, my normal user behavior is to check these things more than once. Yeah, superstitious user actions I think they are called... I just renamed the first filter on the list, clicked Save, Apply Filters, logged out, closed all browser session windows, and logged back in. My first filter custom name is still there. So, I'll let it stand for a few days, check, and report back. I can live without custom name multiple criteria filters. But, I'm curious. So, if the first custom name holds, in a few days I'll try creating one or more multi-criteria filters with custom names, and see if they hold. I'll report back. Again thanks for the input, fellows.
  17. Ah, a response! Yep, these are the filters we can configure on the SpamCop Webmail. I see that I neglected to say clearly that the filters are getting renamed by the system, from the original names I give them. For example, I created a filter named something like Virus Bounces, and added a few OR criteria for things like Subject contains "VIRUS" or "DAEMON". Criteria like that. Then, some time later I return to SpamCop webmail and the filters are separated into separate filters for each criteria, and the filters are all renamed as "Converted IMP Filter" Perhaps this is clearer. Thanks for noting the lack
  18. Craig

    MyDoom from probable spammer

    Yes, I have received actual human responses from admins in China too, with the same result.
  19. That's what I was afraid of. Someone way upstream posted somethign about SMTP timeouts, because the server/AV package would have to hold the connection open while doing the rDNS lookup on top of it. I'm just throwing out wishful suggestions, being ignorant of real mail/server admin technique. I like that last one, just to not accept the mail, but I guess the same ID and timeout problems exist..
  20. Craig

    How long will mail stay in trash?

    Well, thanks for your response, Wazoo. I appreciate your time to make it. Unfortunately, the friend's email address is on our little company domain, so even if its propagation onto bunches of filthy spammer address CD's is the problem, it would be a headache for him to change it. If, in fact, the volume of spam is just too much for the spamcop solution, then changing it will have to happen. I don't want that unless it's the only way though, as I like spamcop and want to support them. (I love reporting spam, heh) As it is, his initial major mbox cluster%![at]! did happen after he was offline for something over two weeks, I believe. So, I don't think the Held Mail spam and In box virus bounce numbers up in five figures is all that unusual for that length of time. Especially since the time offline happened to happen just as SoBig hit last summer. I mean, anyway, can these numbers be so unusual? And if they are not, it would be nice if we could more easily just nuk'em. That's all. Now that we've got his boxes cleaned out, he's having no problem dealing with it. So, maybe it's ok, for him. It may not be for others in the situation he was in though.
  21. Craig

    Invision Power Board

    Call me stupid.... But why would the average reader ever need the poster's IP address (question mark) (this keyboard in this cafe sucks) On other systems, when I've seen IP addresses auto posted next to the posters forum userid, I figured it to be a gesture toward non-anonymity.
  22. Craig

    Banned But No Link-Back

    That's one of the most concise and clear explanations of rDNS I've read yet!
  23. Well, perhaps the server doing the bouncing should bounce the message to the actual sending mail account as revealed in the full virus-laden message headers instead of just grabbing the From header value, or, if that is munged, the abuse address at the actual sending mail account IP address. This question as to what qualifies as spam always seems to devolve to the question as what qualifies as unsolicited and bulk. A bounce going to an actual sender and/or the admin address at their mail account host, is sent in response to the original message. So, while the original sender may not have explicitly requested a reply, it the bounce is a response to their message, not the message initiating the stream. So, calling properly addressed bounce messages spam seems a bit precious to me. I expect that the real issue is that many mail server admins don't know how to configure them to bounce to the real originator, or even if that is possible.
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