Hi there. While sending email to a domain, I am getting the following: ----- The following addresses had permanent fatal errors ----- <support[at]supportwebsite.com> (reason: 553 68.89.161.* mail rejected due to excessive spam (Spamcop 18.104.22.168)) ----- Transcript of session follows ----- ... while talking to smtp.secureserver.net.: >>>>>> RCPT To:<support[at]supportwebsite.com> <<< 553 68.89.161.* mail rejected due to excessive spam (Spamcop 22.214.171.124) 550 5.1.1 <support[at]supportwebsite.com>... User unknown So, I went to your website and tried my IP, which is: 126.96.36.199 (mail.jfarjona.com) and it says that is not on the blocked list. I contacted the support people at the domain and they said it is on spamcop, but spamcop says it isn't.... can you please explain what is going on? If the range is being blocked, could you please remove my netblock from your list? Juan F Arjona SBC068089161192030617 (NET-68-89-161-192-1) 188.8.131.52 - 184.108.40.206 I am not a spammer neither is my SMTP server an open relay. Thanks.