Rajasekar.svel
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Posts posted by Rajasekar.svel
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Dear SC,
I'm from Zoho Abuse Monitoring Desk.
Recently one or two users report to me that they cannot report to our abuse contact i.e abuse@zohocorp.com via SC.
1) We never pass on the complete information that you provide to our customers we either block them or warn them with few non trackable information like date of complaint/subject etc. 2) We never opted out of reports from SC. We want them. 3) We take action on all complaints by our monitoring desk persons manually.
Kindly provide further information to resolve this issue.
Regards,
Rajasekar.S.V
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On 11/11/2018 at 10:09 AM, MIG said:
Hi, Display Name, not sure if this will help, (someone here & maybe doco) suggested removing from the 1st [ Received: from DM5PR19MB1033.namprd19.prod.outlook.com (2603:10b6:3:ef::17) by
DM5PR19MB1034.namprd19.prod.outlook.com with HTTPS via
DM5PR04CA0055.NAMPRD04.PROD.OUTLOOK.COM; Thu, 8 Nov 2018 14:05:18 +0000]however, I notice the spam msg you're querying has 3 [Received: from etc]
I removed the first 2 [Received: from etc] & submitted to spamcop - https://www.spamcop.net/sc?id=z6499543863za669acef9883e3921fd95624a079faefz, if it was submitted within the timeframe it would have been directed to abuse@zohocorp.com
This is from Zoho Abuse Monitoring Desk.
We had taken action on the account who sent the email in 2 days of report from spamcop by warning and also unsubscribing you.
Kindly let us know if you receive such complaints.
reports disabled for abuse at zohocorp.com
in SpamCop Reporting Help
Posted
Thank you very much for the reply. I've raised the request over there.