Ex_Brit

Thanks for the explanation. I'll look into it's workings over the next few days and see how it goes.

Configurable? I don't see how. I obviously need to take a closer look at it. So far it's caught 19 legitimate items (18 from me to me - I keep my own email addresses off the whitelist purposely) and 1 from the server of someone in my address book - a "mail box full" rejection. Then 23 pages of legit items. That's just in a couple of days. Another thing, I'm still hazy on how it is decided that this one goes to greylist and another one doesn't. I think I may have to turn it off and just report/release them all manually as before.

How is this greylist arranged? I see no particular logic to how each entry is filed. I just went in to check that nothing legit was caught in the rejected entries by accident and if the most recent items were filed on page 1 onwards then it would have been a lot easier to check.

Thanks for the tip ;-)

The emails that end up on the Greylist are supposed to be from "unseen addresses". If I email myself from any of various email addresses I see that they all get stopped by Greylist and I have to go in and allow them. I would expect those to only be stopped by the regular SC filters and be in my Held Mail only. Not that I email myself that often, but as I triple boot I sometimes do in order to receive an email in one of my other systems. Now that I have allowed them once, will they always be treated that way? I had hoped that with the new Email interface that we would at last be able to go to specific pages in Greylist/Whitelist/Blacklist - i.e. instead of just <Prev Next> we would have [1] [2] [3] [Last] like most other applications.

Well it's not as if I need to refer to it too often, so I guess I can live with it!

So it seems, but I don't know about anyone else, it takes around 3 minutes for that page to load. Methinks Ironport needs to invest in better/more servers. Even "report immediately and trash" a page load of spam on mailsc.spamcop.net is hit and miss these days. I often have to refresh the page to see if they actually went as it sometimes refuses to clear on its own.

The problem of only showing the first page is still there...any idea how long to the fix?

It seems the owner of that, whoever it is, is as bad at maintaining his pages as he is at fixing things. I give up. But someone at SC might know who to contact and what to say better than I.

Perhaps someone could look into improving the way the whitelist works? As it is it's very cumbersome to use, especially if you are trying to delete items here and there. I just tried earlier and wanted to delete one on page 10, did so and was returned to page 1, I then had to click "Next" repeatedly until I reached page 38. Recommendations would be to to have a progressive 1 2 3 4 Next page choice at the bottom and to stay on the page selected after an address is deleted so that one can continue without having to start from the beginning all over again. Sorry, this is a repeat request... I was just hoping someone might have done something about it by now!

I just tried to delete unwanted entries in my SC Mail whitelist. Each entry I deleted took me back to page 1. When you have over 35 pages to deal with this makes it a very slow process. It should at least remain on the page you are dealing with. It would also help if each item had a date attached as to when it was placed there.