My office ISP is Verizon FIOS. My site is hosted on BlueHost (richgarifo.com) using the RoundCube webmail client.
A sender's support division is attempting to send me mail (rich@richgarifo.com) but it is getting blocked. However, when I search the IP address in SpamCop the following comes up: "50.31.49.42 not listed in bl.spamcop.net". They can reply to an email I send them, but no message originating there is getting through. This .is a support site for a service I subscribe to and is very important.
Any insight on how to solve this "blocked-but-not-listed" problem is much appreciated.
Mail being blocked but IP address shows not listed in bl.spamcop.net
in SpamCop Lounge
Posted
Hello,
My office ISP is Verizon FIOS. My site is hosted on BlueHost (richgarifo.com) using the RoundCube webmail client.
A sender's support division is attempting to send me mail (rich@richgarifo.com) but it is getting blocked. However, when I search the IP address in SpamCop the following comes up: "50.31.49.42 not listed in bl.spamcop.net". They can reply to an email I send them, but no message originating there is getting through. This .is a support site for a service I subscribe to and is very important.
Any insight on how to solve this "blocked-but-not-listed" problem is much appreciated.
V/r,
noisydaddy