rpprevost

Update . . . Today (1 day after reporting the spam emails), I received the following response from anti-abuse@Omnisend . . . "First of all, our apologies for this situation. Omnisend - omnichannel marketing automation platform for E-commerce. Our company allows our customers to send newsletters through the Omnisend platform to their recipients. Sometimes we notice some spam complaints from our clients' customers, but we are doing everything to solve those situations. For now, we took care that you would not receive any emails from the sender in question. It may however take up to 48 hours for our system to adjust to this change. We will also address the sender correspondingly. Thank you for your time and apologies once again!" I was pleasantly surprised to receive such a prompt and succinct reply. Kudos to them.

I've been receiving numerous spam emails a day from "Luckyeo". The "from" address displays as "service=luckyeo.com@soundest.email; on behalf of; Luckyeo <service{AT}luckyeo{DOT}com>". When I run the email through SpamCop's parser, I get the option to send reports to "abuse{AT}rackspace{DOT}com" but I don't find any references to them in the email. I've found that "soundest.email" is hosted on an Omnisend server which has mailboxes for "anti-abuse{AT}omnisend{DOT}com" and "privacy{AT}omnisend{DOT}com" but SpamCop reports don't go to either of those. The emails contain links to "soundestlink{DOT}com" and when I attempt to go there, the browser gets redirected to Omnisend which displays this message . . . You’re here because you’ve tracked a link from an email that one of our clients sent using our platform - Omnisend. We’re an omnichannel marketing platform that sends millions of messages every day. Our goal is to help our users connect with their customers in a way that complies with spam and privacy laws. If you believe that the email you received was abusive, please send us an email at anti-abuse@omnisend.com and include the header of the email. We’ll make sure to take the needed actions to prevent this from happening in the future. I thought this information might be helpful to others who receive email from Luckyeo.

To: ArtmakersWorlds I tried the solutions Petzl mentioned on 9/28, and it worked. Follow the instructions in his last comment. Basically, you need to log in to SpamCop. Click the "Mailhost" tab at the top. Then delete any registrations you have previously set up. They'll each be shown on that page.

To: ArtMakersWorld I understand your frustration when it comes to talking to geeks who can't see past their own words on the page to see the problem. This response might be too late but I'll try anyway. Allow me to help explain what they are trying to explain. I have the same issue as you do and I've tried everyone's suggestions and NONE have solved the issue. There is more than one method to submit spam emails to SpamCop. The method you need to use is determined by what information you are able to extract from the spam emails you receive, and THAT is dependent upon what application you use to view/read your emails. Think of the emails you receive as being nothing but information in a database. You need to use a tool that can read the information and present it to you as something that looks like an email message. The tool you use also needs to be a tool that your email host/provider allows you to use. For example: You could have a Yahoo email account (yourAccount@yahoo.com) and you could have a Google email account (yourAccount@gmail.com) and an AOL email account (yourAccount@aol.com). To read your messages, you have to use a web browser to sign in to those accounts separately, or use a tool like Outlook that allows you to sign in to each of those accounts and show you all your messages from all your accounts. Of course, Outlook isn't the only email reader out there, and some email providers may not allow you to use Outlook and that's where it gets sticky. All email you receive in all of your accounts has hidden information (i.e. headers) encoded in it that may or may not be easily accessible to you depending on what email reader you use. The email reader you use to retrieve your messages will show you as much, or as little, of the messages as it was designed to show you. However, just because you can't access the hidden information, doesn't mean it's not there. It only means your email reader is a bit, well . . . er . . . um . . . Anyway . . . when someone sends an email message to you, the message is transmitted via a glorious relay system whereby the message leaves the originating email server and gets handed off from one email server to another and to another. Each time the message gets handed off, information is appended to the email header saying where the message has been. (Wouldn't it be great if we could do that to some people?). until it makes its way to the server of your email host provider. The precise information that gets appended to the email header as it passes from server to server should meet industry-wide-agreed-upon standards. Standards specify what types of information and how to present it so that it can be parsed out (i.e. extracted) and read. All of this leaves a "breadcrumb" trail embedded in every message you receive. Recently, something has gone awry with the information that is appended to headers. Either the information is being appended incorrectly, or being altered so that the entries are out of order making SpamCop's parser think that the originating server is the same as the final receiving server, or entries are being corrupted during a handoff, or SpamCop's parser is on the fritz. It doesn't appear that anyone is actually looking into this. The instructions that you've received from members in this thread have been about using SpamCop's menu options at the top of your browser window to register your email server's contribution to the header information of your emails so that SpamCop's parser can recognize the entry as such. At the top of the SpamCop web page are the options "Report spam," "Mailhosts," "Statistics," etc... The "Mailhosts" option is the one you need to click on to register your email server with SpamCop. SpamCop will send you an email message with embedded codes. You then need to send that email back to SpamCop using the instructions in the email message. I will say this, though, this issue began happening to me a few months ago, then it stopped and everything worked fine for a few days. Then the same issues started again. I referred to SpamCop's help page for an "Example of what headers should look like". Then I compared it to what the headers in my emails look like. What I learned was just how unhelpful that example was. A couple of months ago, as an experiment with an email that would not go through, I swapped the order of two entries in the email header and re-submitted it. It went through with no errors. I've not been able to recreate that since. I've deleted and re-registered my email hosts several times and it still has not solved the problem. Here is one observation I've made. My mail host is registered as "atlas209.aol.mail.ne1.yahoo.com" but the headers of my emails contain "atlas107.aol.mail.ne1.yahoo.com" SpamCop offers two methods of submitting your spam emails to them. The method you need to use depends on the capabilities of the email reader you are using. This page might answer some of your questions:https://www.spamcop.net/fom-serve/cache/285.html and this one https://www.spamcop.net/fom-serve/cache/16.html. I hope some of this information is helpful to you.