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Everything posted by SKova

  1. Update, I did find that both Doteast and Spectrum are blocking forwarding of spam. I was able to get Doteasy to setup a special rule to allow the emails to be forwarded to Spamcop from my personal email. It is working in that manner. I am not able to forward through Spectrum, and they are not responding to requests about it. I will consider this closed since I now know the cause and have a solution.
  2. Thank you, I will open a ticket with both of them and see what they come back with and update here.
  3. LKing, Here is an update after testing directly from my domain with my local mail server shutoff and all email going to the domain (hosted at Doteasy.com). I received some spam emails, forwarded two as an attachment to SC and waited a few minutes. Then also forwarded two non-spam emails as an attachment to SC and received back a confirmation of those. When I reviewed them on the SC page, the only ones showing where the non-spam ones. Not sure where to go next, as it is either being rejected at SC or both Doteasy and Spectrum are blocking the forwards since they are spam. Thank you
  4. Hello LKing, To answer your question, yes, I changed the application used to send email to SC. That lead me to an experiment this morning. If I forward an email that I know is spam, it does not make it to SC. If I forward an email that I know is not spam, it makes it through. It is the specific email that is not making it. It has to be that something in Spectrum's system is deleting the spam that is being forwarded while allowing the other through, or that something at SC is rejecting the email. I have two points of receiving emails from my domain, one is a local mail server with Popfile classifying the spam and two from at the domain hosting side. My local mail server will retrieve any email that lands at the domain hosting and also run it through Popfile. I was wondering if it is possible that the Popfile classification is what is triggering the failed forwards, it adds "X-Text-Classification: spam" to the headers along with a link for classification setup. It has been like this for years and I have not had any issues until I last reported it. I am doing an experiment to see if that it possibly the issue, I shutdown my local mail server so that they will be at the domain side. I also disabled the spam filters at the domain to hopefully ensure that spam would be received. After I receive something there, I will attempt to forward and see what it does. If there is anything else that you think of or notice, let me know please. Thank you, Stephen
  5. About 6 months ago I posted a question related to this and since changing to Spectrum (and my SMTP from my domain provider), I have been completely unsuccessful at forwarding spam to Spamcop as an attachment. The only way it appears to work is if I manually copy the source into the webpage and do it that way. Any ideas as to how to find out where this is breaking down? Is anyone else still successfully forwarding as an attachment? Thank you, Stephen
  6. This is for incoming email to the EarthLink account, which I am not using (except for account updates) which is forwarded to my email address. I have my own domain and email address, I use the SMTP from EarthLink (my ISP) to send emails out. They are blocking the SMTP outgoing email.
  7. WARNING: If you have EarthLink, you will most likely not be able to forward emails to SpamCop using an their SMTP with an external client. I had opened a question on here: After chat sessions, testing and experimentation, I found that they are blocking the outgoing messages. I just wanted hopefully save someone some pain and time in troubleshooting this. There does not appear to be a way around this, so it is time to change ISPs again.
  8. Very interesting outcome of this. Started a Chat sessions with EarthLink on Wednesday and while in the session I tried to send and it worked. Now it is not again. I found today by looking into the account that they block outgoing messages that contain spam. They have a hidden folder in the webmail account (not using it) that shows Blocked emails. If I disable the delete, I can see anything that I forward to SpamCop that gets blocked. Now I'm arguing with a tech that is trying to tell me that it is an older version of Webmail, that I am not even using. Guess I will be leaving EarthLink and heading back into the jungle with Spectrum (Time Warner nightmare). EarthLink or Time Warner (Spectrum) are absolutely horrible and have the worst customer service I have ever dealt with. Thanks to all of you though.
  9. Hi Michaelanglo, Thank you, I should have thought of that. I found that I cannot send these to myself or work, they do not bounce or go out. I'm checking with Earthlink.
  10. I have seen delays before also, not lost ones though. I have rules setup so that I would see the replies in a certain color, and nothing is moved to a spam folder. When I mentioned report manually, here: The report now is always on here. If I open the source of an email in Thunderbird and paste here, it processes. I have traced the delivery from my server to the Earthlink server and receive no errors. This exact same issue occurred once before. Not sure yet.
  11. Lking, See my post that I was writing when you sent this. I agree, I need some help from someone to see where these are getting lost.
  12. Hi gnarlymarlet, I have seen this once before, more than a year ago. There i snot the Report Unreported spam, that is what I know is missing. I have also used WireShark to verify that the email is being sent, no issues there. It is successful from the Earthlink SMTP to the SpamCop server, no errors or rejection. It is plan weird. If I manually paste the source in, it works. Just not the forwarding, not sure where it is getting blocked/dropped. Once I get it working again, I will look at the quick reporting, as it will help with me getting these items submitted. I'll look more detailed in a bit.
  13. Hello SpamCop, I have been using SpamCop for a number of years and recently when I would forward (as an attachment as I always have), there is no acknowledgment from the system of it being received or rejected. If I add the email source manually on the page, it works. I removed all of my mailhosts and re-learned them in case there was a problem. It is still not working after that. I'm looking for some ideas and help on making this work. Related to this, is the Quick Submit something that is also available to use? I am in the last few weeks getting a lot of spam and would like to quickly report it without having to acknowledge each one. I manually filter them and would like to simply get them submitted. Thank you, Stephen
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