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About crazy8

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  1. Seeing old ones coming in now as well. I think I can stop refreshing this thread now
  2. Seems to be fixed. I'm able to login to webmail + POP and IMAP are working. Just waiting for old mail to arrive.
  3. POP is working too, but same problem...no mail coming in. Sent a test message 3+ hours ago and one a little while ago and haven't received either one. When there was downtime in the past no mail was lost lost. I did experience a delay in receiving messages sent during the downtime though.
  4. It's been down for at least 45 minutes now for me.
  5. That used to work for me as well. I received a response to my ticket yesterday saying I was trying to delete a large number of messages during heavy load times, and it probably overwhelmed the servers. My failed attempts were in the logs. They were able to empty my Held Mail folder and I was back in business. Everything worked normally for a short time but soon I started receiving the following error much of the time... "There was an error deleting messages from the folder "Held Mail". This is what the server said: [CLOSED] IMAP connection broken (server response)" Since then I've had more success clicking the Folder button, ticking Held Mail and emptying that way but sometimes it just results in a blank page after a long wait. Errors above are happening even when I have a small # of messages in my Held Mail (say 30 or less) so not completely sure the problem is due to the amount of spam I receive. I replied to the email last night but have not received a response so my fingers are crossed the errors disappear soon
  6. Sorry didn't actually mean to imply that. I didn't read the other thread close enough and thought a couple people had the same problem. SpamCop has always been rock solid for me and any issues are always fixed promptly. So I figured if there was little discussion on the boards it must only be affecting a small number of users. Ah I forgot that button existed and went straight to the forum. Submitted a ticket...thanks! Tried this and get a bunch of errors like "Message-ids have changed, cannot alter ######" Thanks Farelf and agsteele for your help + additional details I wasn't aware another company provided the filtering.
  7. Unfortunately I really have no other choice and no offense, but don't really feel like taking the time to debate this on a forum. Just want to get my filtering back to a useable state. I was surprised not to see anyone else complaining, so sure that makes sense. I believe I stated there must be a problem, not that it was a widespread one. These have been my first posts to this forum, so I don't know who JT is or how to file a trouble ticket. Could you kindly point me in the right direction? Support links all seem to point to the forums, so if there's a better way to get this issue resolved I'm all ears. Thanks for your help.
  8. There must be a problem as I am unable to use your service as I have on a daily basis for several years. Here's a more detailed explanation of what I am experiencing... I forward a lot of catch-all accounts and addresses to my SpamCop account, therefore wind up filtering thousands of spam emails per day. So I log in via webmail at various times during the day, scroll through my Held Mail folder and release/whitelist any necessary emails. Then I tick the 'check all' box, click delete and repeat the process until my held mail folder is empty. Friday and Saturday I began receiving errors when trying to delete messages from Held Mail, however the problem was intermittent. Yesterday and today I receive the errors every single time I attempt to delete messages. The error message is as follows... "There was an error deleting messages from the folder "Held Mail". This is what the server said: [CLOSED] IMAP connection broken (server response)" In addition, sometimes after clicking delete a blank page loads after a long wait. When I reload my Held Mail folder nothing has been deleted. As per your suggestion, I tried clicking Folders, ticking "Held Mail" and choosing Empty Folder. After a long wait, I was logged out. I logged back in to find no messages were deleted. I've been forced to take SpamCop completely out of the loop as I have about 3000 emails in my Held Mail folder that I cannot delete. Please note I also had problems POP'ing mail from SpamCop at the same time. Outlook would start downloading mail, I could see data had stopped moving and would eventually time-out. Eventually I had to forward post-filtered mail to another non SpamCop address to download. I can only assume the POP problem still exists as well but cannot confirm since I have stopped sending mail to my SpamCop address. It seemed like others were having a similar problem (http://forum.spamcop.net/forums/index.php?showtopic=10233) but it was marked as resolved. Here is a webmail ping: Pinging webmail.spamcop.net [] with 32 bytes of data: Reply from bytes=32 time=64ms TTL=38 Reply from bytes=32 time=54ms TTL=38 Reply from bytes=32 time=57ms TTL=38 Reply from bytes=32 time=50ms TTL=38 Ping statistics for Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 50ms, Maximum = 64ms, Average = 56ms Any help would be greatly appreciated.
  9. I received the following error intermittently Friday and Saturday and constantly yesterday and so far today... "There was an error deleting messages from the folder "Held Mail". This is what the server said: [CLOSED] IMAP connection broken (server response)" spam is continuing to build up and I can't delete it. I was also experiencing the same problem reported here: http://forum.spamcop.net/forums/index.php?showtopic=10233. But I started forwarding my filtered mail to a non-spamcop address and downloading from there to avoid the issue.