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About d00dyhead

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  1. d00dyhead

    webmail filter- how do i...?

    I appreciate the reply, Don. Bummer, I thought not, but was hoping there'd be some kind of filter that would allow me to say something like: IF from=xxxxx[at]spamcop.net AND smtp <>spamcop.net THEN bounce. It's not that big of a deal since it is just the held mail folder. Hmm... could I set a filter to bounce xxxx[at]spamcop.net and then whitelist and cc myself as xxxx+me[at]spamcop.net? Would that work?
  2. i noticed a huge proportion of held mail has my xxxxxx[at]spamcop.net account listed in the 'from' field (as if I had emailed or cc'd myself). Is there a simple way to automatically filter/delete these while keeping things that I actually email to myself?
  3. alternatively, if you just post your cell phone number here, we'll be happy to give you a call when the building is on fire.
  4. It is unacceptable to know of a multi-hour outage to an application people feel is critical, and not post an update. We're not looking for a detailed analysis, just something to say, "Whoa, as most of you have noticed, something broke. I'm working on fixing it and will give you a short progress report every two hours." It is reasonable to expect a 30 second post every two hours to the people who are your paying customers. This is what a professional organization that cares would do. Whereas the service level I am observing is more akin to an organization that has their servers hosted in someone's parents basement and the sole admin is passed out drunk from a night of partying. I'm not trying to beat anyone down, but your outage procedures definitely need revision.