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Found 3 results

  1. Hi,  I was shocked and facing a problem. someone could help on how to know who keeps reporting my emails as spam. I've a brands store of different products and my subscribers had opted in either by subscription cards or via our website. We do understand that the economic situation might have changed and peoples interest may have diverted to other things which is why all of our emails have the unsubscribe page. "Please advise me because this person keeps reporting us and it is bad for our reputation. Also suggest me how can undo a report and the way that able to stop getting more." Here is the IP address  Thanks.
  2. Greetings, we have problems with a spammer who fakes his header with one of our mail addresses and also in some parts our mail server IP, but the origin in the first spam wave a week ago is Yesterday this week the second wave started from As it seems clear that the sending IP is not ours, I wonder why we where blacklistet by spamcop. How can I prevent this from happing again? SPF is set for our domain and mail server IP. <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<< Return-Path: <susi-brewu@SPAMTRAP.INVALID> X-Original-To: FORWARDER@MANITU-SPAMTRAP.INVALID Delivered-To: FORWARDER@MANITU-SPAMTRAP.INVALID Received: from mout-xforward.SPAMTRAP.INVALID (mout-xforward.SPAMTRAP.INVALID []) by gollum.manitu.net (Postfix) with ESMTP id 1AC8F79207A for <FORWARDER@MANITU-SPAMTRAP.INVALID>; Thu, 31 Aug 2017 20:16:19 +0200 (CEST) Received: from mail2.our-domain ([our-IP]) by mx-ha.SPAMTRAP.INVALID (mxgmx017 []) with ESMTPS (Nemesis) id 1M7bhv-1dr3Rl0dhN-0083iD for <susi-brewu@SPAMTRAP.INVALID>; Thu, 31 Aug 2017 20:16:16 +0200 Received: from User ( by owa.our-domain ( with Microsoft SMTP Server id; Thu, 31 Aug 2017 01:20:01 +0200 X-CheckPoint: {59A7481B-A4-AA0DBE57-C0000000} X-MAIL-CPID: 30104665C72DC72407D2835D26D562D5 X-Control-Analysis: str=0001.0A0C0206.59A74822.008B,ss=3,re=0.000,recu=0.000,reip=0.000,vtr=str,vl=0,cl=3,cld=1,fgs=0 Reply-To: <generaleseguross@groupmail.com> From: <info@our-domain> Subject: Gewinner Date: Wed, 30 Aug 2017 16:20:01 -0700 MIME-Version: 1.0 Content-Type: multipart/mixed; boundary="----=_NextPart_000_0009_01C2A9A6.71C82E9A" X-Priority: 3 X-MSMail-Priority: Normal X-Mailer: Microsoft Outlook Express 6.00.2600.0000 X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2600.0000 Message-ID: <75913c41-3874-4592-a56a-036ec007c8c4@ex.our-domain.local> To: Undisclosed recipients:; X-Originating-IP: [] Envelope-To: <susi-brewu@SPAMTRAP.INVALID> >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> This is a header from the second wave: <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<< Received: from A1-destroyeR.txucwqwcedquzp2bt1attwsbkg.ax.internal.cloudapp.net ( by owa.our-domain ( with Microsoft SMTP Server (TLS) id; Mon, 11 Sep 2017 17:10:01 +0200 Content-Type: multipart/mixed; boundary="===============0168328789==" MIME-Version: 1.0 Subject: OFFIZIELLE... To: Recipients <info@our-domain> From: <info@our-domain> Date: Mon, 11 Sep 2017 15:09:55 +0000 Reply-To: <generaleseguross@groupmail.com> Message-ID: <4985ba81-504e-4e06-9dc3-7f76430c2929@ex.our-domain.local> Return-Path: info@our-domain X-Originating-IP: [] >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Kind regards.
  3. Hi there! sometimes it happens, that the parser sais on some of the mails that: and Track-ID: https://www.spamcop.net/sc?id=z6401897141zb8189d91ef7ad6ae7e10b9f1c3226c21z Now I'm sending a few mails to the submit-adress and then want to process it but I cannot continue by deleting the "No source IP-Mail" or jump to next. The only thing I can do is clean the Reported spam completely. Is there a button I can't see? Thanks!
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