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fairfaxcounty.gov blocking email from spamcop.net


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It appears that the email system at the fairfaxcounty.gov domain may be blocking all email from spamcop.net email addresses. I would like to know what steps I should follow to get this fixed. I do not work for Fairfax County VA so I do not have an address where I can check what is happening but emails I have sent to hdmrc AT fairfaxcounty DOT gov have not be received and a day or so later I get a delivery failure message back.

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..... may be blocking all email from spamcop.net email addresses. ..... and a day or so later I get a delivery failure message back.

If the failure message is worth any value at all, it would contain the reason for the failure. What was it?

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  • 5 weeks later...
If the failure message is worth any value at all, it would contain the reason for the failure. What was it?

Here is the text of the failure email. Interestingly it is from Spamcop's servers:

Final-Recipient: rfc822;hdmrc[at]fairfaxcounty.gov

Action: failed

Status: 5.0.0 (permanent failure)

Diagnostic-Code: smtp; 5.4.7 - Delivery expired (message too old) '[Errno 61] Connection refused' (delivery attempts: 0)

Reporting-MTA: dns; c60.cesmail.net

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...

Final-Recipient: rfc822;hdmrc[at]fairfaxcounty.gov

Action: failed

Status: 5.0.0 (permanent failure)

Diagnostic-Code: smtp; 5.4.7 - Delivery expired (message too old) '[Errno 61] Connection refused' (delivery attempts: 0)

Reporting-MTA: dns; c60.cesmail.net

Yes, that is a puzzle, fairfaxcounty.gov responds routinely to SMTP at this time, they don't appear to reject anything (catch-all test) - http://hexillion.com/asp/samples/ValidateEmail.asp

Tech/abuse contacts there may be able to shed some light:

WHOIS SOURCE: ARIN

IP Address: 166.94.6.11

Country: USA - Virginia

Network Name: FFX1

Owner Name: Fairfax County Government Cooperative Computer Center

From IP: 166.94.0.0

To IP: 166.94.255.255

Allocated: Yes

Contact Name: Fairfax County Government Cooperative Computer Center

Address: 12000 Government Center Parkway, Suite 361, DIT, Fairfax VA 22035-0043

(select to read through spoiler)

Dowd

, Matthew S

Phone: +1-703-324-

2755

+1-703-324-

2757

Brundage

, Stephen L

Phone: +1-703-324-

2398

Dao

, Thanh Ngoc

Phone: +1-703-324-

2714

Barrett

, Steve P

Phone: +1-703-324-

3233

Dent

, Michael

Phone: +1-703-324-

2755

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It appears that the email system at the fairfaxcounty.gov domain may be blocking all email from spamcop.net email addresses

Here is the text of the failure email. Interestingly it is from Spamcop's servers:

Final-Recipient: rfc822;hdmrc[at]fairfaxcounty.gov

Action: failed

Status: 5.0.0 (permanent failure)

Diagnostic-Code: smtp; 5.4.7 - Delivery expired (message too old) '[Errno 61] Connection refused' (delivery attempts: 0)

Reporting-MTA: dns; c60.cesmail.net

Actually, that (still rather incomplete) message does not directly identify spamcop.net as an issue, rather citing cesmail.net as the involved system. At issue could be a simple 'spam' check that fails due to the mis-match between the sender's Domain name and the delivering server's Domain name. So for testing purposes, I've sent the following;

From: "Wazoo" - from a spmacop.net e-mail account

To: <hdmrc[at]fairfaxcounty.gov>

Bcc: <me> at a non-spamcop.net address

Subject: test message - assumed t belooking for a Reject message

Date: Sat, 28 Feb 2009 09:08:11 -0600

Per the Discussion found at

http://forum.spamcop.net/forums/index.php?showtopic=10051 this is a

test message sent in hopes of obtaining a more meaningful/complete

Rejection message, complete with timestamps for troubleshooting

purposes. At odds are that this e-mail is offered in numerous

places as the contact point for issues with logins, passwords, and

various Registration problems for several Fairfax County websites,

programs, and service organizations.

Who / What is SpamCop.net?

http://forum.spamcop.net/scwik/SpamCopWhatIs

Problem is a SpamCop.net e-mail account user having e-mail

apparently rejected at your servers.

Goggle query -

http://www.google.com/search?hl=en&q=h...amp;btnG=Search

http://www.nvrc.org/content.aspx?page=21473&section=7

For registration or questions: Call 703-246-8641, TTY 703-591-6435

or email hdmrc[at]fairfaxcounty.gov with your name, phone number, and

e-mail address.

https://www.fairfaxmrc.org/support.php

If you need assistance with volunteer registration, logging into

your existing account, management of your account or if you have

problems receiving messages on your devices, please contact us at

703-246-8700 or hdmrc[at]fairfaxcounty.gov.

https://www.fairfaxmrc.org/sendpassword.php

If you do not remember your user name, please contact us at

703-246-8700 or hdmrc[at]fairfaxcounty.gov.

http://fairfaxcountycert.blogspot.com/2007...t=1190376780000

For registration or questions: Call 703-246-8641 or visit

www.fairfaxcounty.gov/hd/ep or e-mail hdmrc[at]fairfaxcounty.gov

My BCC: copy arrived almost immediately .... still waiting for the alleged/assumed Rejection notification from the intended server/address.

Received: from c60.cesmail.net ([216.154.195.49])

by xxxxi.com (xxxxxxx) with ESMTP

id <20090228150814q9400cni3te>; Sat, 28 Feb 2009 15:08:14 +0000

X-Originating-IP: [216.154.195.49]

With this data, there are now timestamps and message-IDs available to make searching various server log files a bit eaiser.

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My BCC: copy arrived almost immediately .... still waiting for the alleged/assumed Rejection notification from the intended server/address.

Several days gone by .. no answer, which could be due to the week-end .... but more importantly, no Bounce/Rejection notice yet received either.

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Several days gone by .. no answer, which could be due to the week-end .... but more importantly, no Bounce/Rejection notice yet received either.

It always took a few days for failure message to show up. The reason I started this thread in the first place is that I had to contact one of the people who monitor the destination email account on the phone to find out that they they had never received my email at all. Once I tried one of my other accounts (gmail) they received the email immediately.

Thanks for everyone's help.

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Actually, that (still rather incomplete) message does not directly identify spamcop.net as an issue, rather citing cesmail.net as the involved system.

Sorry for the incomplete info from the message. I forgot about the feature that would give me the entire message contents:

=============SNIP============

Return-Path: <>

Delivered-To: spamcop-net-george_morgan[at]spamcop.net

Received: (qmail 1503 invoked from network); 28 Feb 2009 10:29:59 -0000

X-spam-Checker-Version: SpamAssassin 3.2.4 (2008-01-01) on blade3.cesmail.net

X-spam-Level:

X-spam-Status: hits=-1.4 tests=ALL_TRUSTED version=3.2.4

Received: from unknown (HELO c60.cesmail.net) (192.168.1.105)

by blade3.cesmail.net with SMTP; 28 Feb 2009 10:29:59 -0000

Received: from localhost by c60.cesmail.net;

28 Feb 2009 05:29:59 -0500

Message-Id: <7kd1sq$i462m5[at]c60.cesmail.net>

Date: 28 Feb 2009 05:29:59 -0500

To: george_morgan[at]spamcop.net

From: "Mail Delivery System" <MAILER-DAEMON[at]c60.cesmail.net>

Subject: Delivery Status Notification (Failure)

MIME-Version: 1.0

Content-Type: multipart/report; report-type=delivery-status; boundary="aFfYa.4O/WHFOun.l2Nro.5lFTSHn"

X-SpamCop-Checked:

--aFfYa.4O/WHFOun.l2Nro.5lFTSHn

content-type: text/plain

The following message to <hdmrc[at]fairfaxcounty.gov> was undeliverable.

The reason for the problem:

5.4.7 - Delivery expired (message too old) '[Errno 61] Connection refused'

--aFfYa.4O/WHFOun.l2Nro.5lFTSHn

content-type: message/delivery-status

Final-Recipient: rfc822;hdmrc[at]fairfaxcounty.gov

Action: failed

Status: 5.0.0 (permanent failure)

Diagnostic-Code: smtp; 5.4.7 - Delivery expired (message too old) '[Errno 61] Connection refused' (delivery attempts: 0)

Reporting-MTA: dns; c60.cesmail.net

--aFfYa.4O/WHFOun.l2Nro.5lFTSHn

content-type: message/rfc822

Received: from unknown (HELO epsilon2) ([192.168.1.60])

by c60.cesmail.net with ESMTP; 25 Feb 2009 04:25:16 -0500

Received: from unknown (HELO epsilon2) ([192.168.1.60])

by c60.cesmail.net with ESMTP; 25 Feb 2009 04:27:14 -0500

Received: from bos-gate1.raytheon.com (bos-gate1.raytheon.com

[199.46.198.230]) by webmail.spamcop.net (Horde MIME library) with HTTP;

Wed, 25 Feb 2009 04:27:13 -0500

Message-ID: <20090225042713.u55o9xvag48sgkog-trbetr_zbetna[at]webmail.spamcop.net>

Date: Wed, 25 Feb 2009 04:27:13 -0500

From: George Morgan <george_morgan[at]spamcop.net>

To: hdmrc[at]fairfaxcounty.gov

Subject: Test to see if my mail is still being blocked

MIME-Version: 1.0

Content-Type: text/plain;

charset=ISO-8859-1;

DelSp="Yes";

format="flowed"

Content-Disposition: inline

Content-Transfer-Encoding: 7bit

User-Agent: Internet Messaging Program (IMP) H3 (4.1.4)

This is a test to see if my email provider is still being blocked by

fairfaxcounty.gov email servers.

George Morgan

--aFfYa.4O/WHFOun.l2Nro.5lFTSHn--

=============SNIP============

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OK, received the delivery failure message today. Apparently JT has any interim failure messages disabled, only sending out the 'final' notice. So resent my e-mail from a Gmail account ...

From: "Wazoo" <gmail account>

To: <hdmrc[at]fairfaxcounty.gov>

Subject: Fw: Delivery Status Notification (Failure)

Date: Tue, 3 Mar 2009 17:49:22 -0600

Question still remains .... why is a publicly advertised e-mail

address not accepting e-mail?

----- Original Message -----

From: "Mail Delivery System" <MAILER-DAEMON[at]c60.cesmail.net>

To: <me>

Sent: Tuesday, March 03, 2009 10:10 AM

Subject: Delivery Status Notification (Failure)

> The following message to <hdmrc[at]fairfaxcounty.gov> was

> undeliverable.

> The reason for the problem:

> 5.4.7 - Delivery expired (message too old) '[Errno 61] Connection

> refused'

actual attached message inserted in-line below;

<actual contents snipper>

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That doesn't fit well with the "delivery attempts: 0" message reported. What does yours say?

Same thing .. still waiting for feedback on the whole situation delivery issues, counts, notifications, possible rule-sets, etc. Yes, I thought it odd also, but thinking perhaps things were shut off so early in the handshaking process, i.e. the cesmail vs. spamcop Domain issue ...????

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...Yes, I thought it odd also, but thinking perhaps things were shut off so early in the handshaking process, i.e. the cesmail vs. spamcop Domain issue ...????
Could be (seems like an answer). IIUC cesmail domain can be switched for spamcop domain and vice versa (through the account) without much/any drama from JT which might be a solution of sorts for some. But of course the change of a key address is always a 'pain' and not everyone wants the SC domain in their address (which is a big part of why there is the option on joining).
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  • 2 months later...

Well I sent another email to the fairfaxcouny.gov email servers... <rant>this is so inconvenient for me as a resident of Fairfax County to not be able to communicate with county officials via email</rant>

Anyway, here is the rejection message I received (stuff between [[[ ]]] was added by me):

Return-Path: <>

Delivered-To: spamcop-net-george_morgan[at]spamcop.net

Received: (qmail 7195 invoked from network); 14 May 2009 15:55:58 -0000

X-spam-Checker-Version: SpamAssassin 3.2.4 (2008-01-01) on blade1

X-spam-Level:

X-spam-Status: hits=-1.4 tests=ALL_TRUSTED version=3.2.4

Received: from unknown (HELO c60.cesmail.net) (192.168.1.105)

by blade1.cesmail.net with SMTP; 14 May 2009 15:55:58 -0000

Received: from localhost by c60.cesmail.net;

14 May 2009 11:55:58 -0400

Message-Id: <7q5lka$ibbn78[at]c60.cesmail.net>

Date: 14 May 2009 11:55:58 -0400

To: george_morgan[at]spamcop.net

From: "Mail Delivery System" <MAILER-DAEMON[at]c60.cesmail.net>

Subject: Delivery Status Notification (Failure)

MIME-Version: 1.0

Content-Type: multipart/report; report-type=delivery-status; boundary="ai2Du.4QU5TBZxk.zAMbA.1DtAZ3C"

X-SpamCop-Checked:

--ai2Du.4QU5TBZxk.zAMbA.1DtAZ3C

content-type: text/plain

The following message to <Dana.Powers[at]fairfaxcounty.gov> was undeliverable.

The reason for the problem:

5.4.7 - Delivery expired (message too old) '[Errno 61] Connection refused'

--ai2Du.4QU5TBZxk.zAMbA.1DtAZ3C

content-type: message/delivery-status

Final-Recipient: rfc822;Dana.Powers[at]fairfaxcounty.gov

Action: failed

Status: 5.0.0 (permanent failure)

Diagnostic-Code: smtp; 5.4.7 - Delivery expired (message too old) '[Errno 61] Connection refused' (delivery attempts: 0)

Reporting-MTA: dns; c60.cesmail.net

--ai2Du.4QU5TBZxk.zAMbA.1DtAZ3C

content-type: message/rfc822

Received: from unknown (HELO delta2) ([192.168.1.50])

by c60.cesmail.net with ESMTP; 11 May 2009 10:51:01 -0400

Received: from unknown (HELO delta2) ([192.168.1.50])

by c60.cesmail.net with ESMTP; 11 May 2009 10:53:03 -0400

Received: from [[[GATEWAY ADDRESS REMOVED]]]) by webmail.spamcop.net (Horde MIME library) with HTTP;

Mon, 11 May 2009 10:53:03 -0400

Message-ID: <20090511105303.ekyh53zcpw0gs88c-trbetr_zbetna[at]webmail.spamcop.net>

Date: Mon, 11 May 2009 10:53:03 -0400

From: George Morgan <george_morgan[at]spamcop.net>

To: "Powers, Dana" <Dana.Powers[at]fairfaxcounty.gov>

Subject: Re: FW: WMATA Training

References: <99C1F7217998E84790D8D979BD81EF74142BC551[at]FFXEXVM01.FFX.CO.FAIRFAX.VA.US>

In-Reply-To: <99C1F7217998E84790D8D979BD81EF74142BC551[at]FFXEXVM01.FFX.CO.FAIRFAX.VA.US>

MIME-Version: 1.0

Content-Type: text/plain;

charset=ISO-8859-1;

DelSp="Yes";

format="flowed"

Content-Disposition: inline

Content-Transfer-Encoding: quoted-printable

User-Agent: Internet Messaging Program (IMP) H3 (4.1.4)

[[[ORIGINAL MSG CONTENT REMOVED]]]

--ai2Du.4QU5TBZxk.zAMbA.1DtAZ3C--

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Well I sent another email to the fairfaxcouny.gov email servers... <rant>this is so inconvenient for me as a resident of Fairfax County to not be able to communicate with county officials via email</rant>

Anyway, here is the rejection message I received (stuff between [[[ ]]] was added by me):

<snip>

...Have you tried to contact any of the techs at Fairfax County? 69487[/snapback]
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