gmorgan_va Posted January 29, 2009 Share Posted January 29, 2009 It appears that the email system at the fairfaxcounty.gov domain may be blocking all email from spamcop.net email addresses. I would like to know what steps I should follow to get this fixed. I do not work for Fairfax County VA so I do not have an address where I can check what is happening but emails I have sent to hdmrc AT fairfaxcounty DOT gov have not be received and a day or so later I get a delivery failure message back. Link to comment Share on other sites More sharing options...
Wazoo Posted January 29, 2009 Share Posted January 29, 2009 ..... may be blocking all email from spamcop.net email addresses. ..... and a day or so later I get a delivery failure message back. If the failure message is worth any value at all, it would contain the reason for the failure. What was it? Link to comment Share on other sites More sharing options...
gmorgan_va Posted February 28, 2009 Author Share Posted February 28, 2009 If the failure message is worth any value at all, it would contain the reason for the failure. What was it? Here is the text of the failure email. Interestingly it is from Spamcop's servers: Final-Recipient: rfc822;hdmrc[at]fairfaxcounty.gov Action: failed Status: 5.0.0 (permanent failure) Diagnostic-Code: smtp; 5.4.7 - Delivery expired (message too old) '[Errno 61] Connection refused' (delivery attempts: 0) Reporting-MTA: dns; c60.cesmail.net Link to comment Share on other sites More sharing options...
Farelf Posted February 28, 2009 Share Posted February 28, 2009 ... Final-Recipient: rfc822;hdmrc[at]fairfaxcounty.gov Action: failed Status: 5.0.0 (permanent failure) Diagnostic-Code: smtp; 5.4.7 - Delivery expired (message too old) '[Errno 61] Connection refused' (delivery attempts: 0) Reporting-MTA: dns; c60.cesmail.net Yes, that is a puzzle, fairfaxcounty.gov responds routinely to SMTP at this time, they don't appear to reject anything (catch-all test) - http://hexillion.com/asp/samples/ValidateEmail.asp Tech/abuse contacts there may be able to shed some light: WHOIS SOURCE: ARIN IP Address: 166.94.6.11 Country: USA - Virginia Network Name: FFX1 Owner Name: Fairfax County Government Cooperative Computer Center From IP: 166.94.0.0 To IP: 166.94.255.255 Allocated: Yes Contact Name: Fairfax County Government Cooperative Computer Center Address: 12000 Government Center Parkway, Suite 361, DIT, Fairfax VA 22035-0043 (select to read through spoiler) Dowd , Matthew S Phone: +1-703-324- 2755 +1-703-324- 2757 Brundage , Stephen L Phone: +1-703-324- 2398 Dao , Thanh Ngoc Phone: +1-703-324- 2714 Barrett , Steve P Phone: +1-703-324- 3233 Dent , Michael Phone: +1-703-324- 2755 Link to comment Share on other sites More sharing options...
Wazoo Posted February 28, 2009 Share Posted February 28, 2009 It appears that the email system at the fairfaxcounty.gov domain may be blocking all email from spamcop.net email addresses Here is the text of the failure email. Interestingly it is from Spamcop's servers: Final-Recipient: rfc822;hdmrc[at]fairfaxcounty.gov Action: failed Status: 5.0.0 (permanent failure) Diagnostic-Code: smtp; 5.4.7 - Delivery expired (message too old) '[Errno 61] Connection refused' (delivery attempts: 0) Reporting-MTA: dns; c60.cesmail.net Actually, that (still rather incomplete) message does not directly identify spamcop.net as an issue, rather citing cesmail.net as the involved system. At issue could be a simple 'spam' check that fails due to the mis-match between the sender's Domain name and the delivering server's Domain name. So for testing purposes, I've sent the following; From: "Wazoo" - from a spmacop.net e-mail account To: <hdmrc[at]fairfaxcounty.gov> Bcc: <me> at a non-spamcop.net address Subject: test message - assumed t belooking for a Reject message Date: Sat, 28 Feb 2009 09:08:11 -0600 Per the Discussion found at http://forum.spamcop.net/forums/index.php?showtopic=10051 this is a test message sent in hopes of obtaining a more meaningful/complete Rejection message, complete with timestamps for troubleshooting purposes. At odds are that this e-mail is offered in numerous places as the contact point for issues with logins, passwords, and various Registration problems for several Fairfax County websites, programs, and service organizations. Who / What is SpamCop.net? http://forum.spamcop.net/scwik/SpamCopWhatIs Problem is a SpamCop.net e-mail account user having e-mail apparently rejected at your servers. Goggle query - http://www.google.com/search?hl=en&q=h...amp;btnG=Search http://www.nvrc.org/content.aspx?page=21473§ion=7 For registration or questions: Call 703-246-8641, TTY 703-591-6435 or email hdmrc[at]fairfaxcounty.gov with your name, phone number, and e-mail address. https://www.fairfaxmrc.org/support.php If you need assistance with volunteer registration, logging into your existing account, management of your account or if you have problems receiving messages on your devices, please contact us at 703-246-8700 or hdmrc[at]fairfaxcounty.gov. https://www.fairfaxmrc.org/sendpassword.php If you do not remember your user name, please contact us at 703-246-8700 or hdmrc[at]fairfaxcounty.gov. http://fairfaxcountycert.blogspot.com/2007...t=1190376780000 For registration or questions: Call 703-246-8641 or visit www.fairfaxcounty.gov/hd/ep or e-mail hdmrc[at]fairfaxcounty.gov My BCC: copy arrived almost immediately .... still waiting for the alleged/assumed Rejection notification from the intended server/address. Received: from c60.cesmail.net ([216.154.195.49]) by xxxxi.com (xxxxxxx) with ESMTP id <20090228150814q9400cni3te>; Sat, 28 Feb 2009 15:08:14 +0000 X-Originating-IP: [216.154.195.49] With this data, there are now timestamps and message-IDs available to make searching various server log files a bit eaiser. Link to comment Share on other sites More sharing options...
Wazoo Posted March 2, 2009 Share Posted March 2, 2009 My BCC: copy arrived almost immediately .... still waiting for the alleged/assumed Rejection notification from the intended server/address. Several days gone by .. no answer, which could be due to the week-end .... but more importantly, no Bounce/Rejection notice yet received either. Link to comment Share on other sites More sharing options...
gmorgan_va Posted March 3, 2009 Author Share Posted March 3, 2009 Several days gone by .. no answer, which could be due to the week-end .... but more importantly, no Bounce/Rejection notice yet received either. It always took a few days for failure message to show up. The reason I started this thread in the first place is that I had to contact one of the people who monitor the destination email account on the phone to find out that they they had never received my email at all. Once I tried one of my other accounts (gmail) they received the email immediately. Thanks for everyone's help. Link to comment Share on other sites More sharing options...
Farelf Posted March 3, 2009 Share Posted March 3, 2009 ...It always took a few days for failure message to show up. ...OK, that's weird - with "0 delivery attempts" one would hope for immediate notification. Link to comment Share on other sites More sharing options...
gmorgan_va Posted March 3, 2009 Author Share Posted March 3, 2009 Actually, that (still rather incomplete) message does not directly identify spamcop.net as an issue, rather citing cesmail.net as the involved system. Sorry for the incomplete info from the message. I forgot about the feature that would give me the entire message contents: =============SNIP============ Return-Path: <> Delivered-To: spamcop-net-george_morgan[at]spamcop.net Received: (qmail 1503 invoked from network); 28 Feb 2009 10:29:59 -0000 X-spam-Checker-Version: SpamAssassin 3.2.4 (2008-01-01) on blade3.cesmail.net X-spam-Level: X-spam-Status: hits=-1.4 tests=ALL_TRUSTED version=3.2.4 Received: from unknown (HELO c60.cesmail.net) (192.168.1.105) by blade3.cesmail.net with SMTP; 28 Feb 2009 10:29:59 -0000 Received: from localhost by c60.cesmail.net; 28 Feb 2009 05:29:59 -0500 Message-Id: <7kd1sq$i462m5[at]c60.cesmail.net> Date: 28 Feb 2009 05:29:59 -0500 To: george_morgan[at]spamcop.net From: "Mail Delivery System" <MAILER-DAEMON[at]c60.cesmail.net> Subject: Delivery Status Notification (Failure) MIME-Version: 1.0 Content-Type: multipart/report; report-type=delivery-status; boundary="aFfYa.4O/WHFOun.l2Nro.5lFTSHn" X-SpamCop-Checked: --aFfYa.4O/WHFOun.l2Nro.5lFTSHn content-type: text/plain The following message to <hdmrc[at]fairfaxcounty.gov> was undeliverable. The reason for the problem: 5.4.7 - Delivery expired (message too old) '[Errno 61] Connection refused' --aFfYa.4O/WHFOun.l2Nro.5lFTSHn content-type: message/delivery-status Final-Recipient: rfc822;hdmrc[at]fairfaxcounty.gov Action: failed Status: 5.0.0 (permanent failure) Diagnostic-Code: smtp; 5.4.7 - Delivery expired (message too old) '[Errno 61] Connection refused' (delivery attempts: 0) Reporting-MTA: dns; c60.cesmail.net --aFfYa.4O/WHFOun.l2Nro.5lFTSHn content-type: message/rfc822 Received: from unknown (HELO epsilon2) ([192.168.1.60]) by c60.cesmail.net with ESMTP; 25 Feb 2009 04:25:16 -0500 Received: from unknown (HELO epsilon2) ([192.168.1.60]) by c60.cesmail.net with ESMTP; 25 Feb 2009 04:27:14 -0500 Received: from bos-gate1.raytheon.com (bos-gate1.raytheon.com [199.46.198.230]) by webmail.spamcop.net (Horde MIME library) with HTTP; Wed, 25 Feb 2009 04:27:13 -0500 Message-ID: <20090225042713.u55o9xvag48sgkog-trbetr_zbetna[at]webmail.spamcop.net> Date: Wed, 25 Feb 2009 04:27:13 -0500 From: George Morgan <george_morgan[at]spamcop.net> To: hdmrc[at]fairfaxcounty.gov Subject: Test to see if my mail is still being blocked MIME-Version: 1.0 Content-Type: text/plain; charset=ISO-8859-1; DelSp="Yes"; format="flowed" Content-Disposition: inline Content-Transfer-Encoding: 7bit User-Agent: Internet Messaging Program (IMP) H3 (4.1.4) This is a test to see if my email provider is still being blocked by fairfaxcounty.gov email servers. George Morgan --aFfYa.4O/WHFOun.l2Nro.5lFTSHn-- =============SNIP============ Link to comment Share on other sites More sharing options...
Wazoo Posted March 3, 2009 Share Posted March 3, 2009 OK, received the delivery failure message today. Apparently JT has any interim failure messages disabled, only sending out the 'final' notice. So resent my e-mail from a Gmail account ... From: "Wazoo" <gmail account> To: <hdmrc[at]fairfaxcounty.gov> Subject: Fw: Delivery Status Notification (Failure) Date: Tue, 3 Mar 2009 17:49:22 -0600 Question still remains .... why is a publicly advertised e-mail address not accepting e-mail? ----- Original Message ----- From: "Mail Delivery System" <MAILER-DAEMON[at]c60.cesmail.net> To: <me> Sent: Tuesday, March 03, 2009 10:10 AM Subject: Delivery Status Notification (Failure) > The following message to <hdmrc[at]fairfaxcounty.gov> was > undeliverable. > The reason for the problem: > 5.4.7 - Delivery expired (message too old) '[Errno 61] Connection > refused' actual attached message inserted in-line below; <actual contents snipper> Link to comment Share on other sites More sharing options...
Farelf Posted March 4, 2009 Share Posted March 4, 2009 ...Apparently JT has any interim failure messages disabled, only sending out the 'final' notice. ...That doesn't fit well with the "delivery attempts: 0" message reported. What does yours say? Link to comment Share on other sites More sharing options...
Wazoo Posted March 4, 2009 Share Posted March 4, 2009 That doesn't fit well with the "delivery attempts: 0" message reported. What does yours say? Same thing .. still waiting for feedback on the whole situation delivery issues, counts, notifications, possible rule-sets, etc. Yes, I thought it odd also, but thinking perhaps things were shut off so early in the handshaking process, i.e. the cesmail vs. spamcop Domain issue ...???? Link to comment Share on other sites More sharing options...
Farelf Posted March 4, 2009 Share Posted March 4, 2009 ...Yes, I thought it odd also, but thinking perhaps things were shut off so early in the handshaking process, i.e. the cesmail vs. spamcop Domain issue ...????Could be (seems like an answer). IIUC cesmail domain can be switched for spamcop domain and vice versa (through the account) without much/any drama from JT which might be a solution of sorts for some. But of course the change of a key address is always a 'pain' and not everyone wants the SC domain in their address (which is a big part of why there is the option on joining). Link to comment Share on other sites More sharing options...
gmorgan_va Posted May 15, 2009 Author Share Posted May 15, 2009 Well I sent another email to the fairfaxcouny.gov email servers... <rant>this is so inconvenient for me as a resident of Fairfax County to not be able to communicate with county officials via email</rant> Anyway, here is the rejection message I received (stuff between [[[ ]]] was added by me): Return-Path: <> Delivered-To: spamcop-net-george_morgan[at]spamcop.net Received: (qmail 7195 invoked from network); 14 May 2009 15:55:58 -0000 X-spam-Checker-Version: SpamAssassin 3.2.4 (2008-01-01) on blade1 X-spam-Level: X-spam-Status: hits=-1.4 tests=ALL_TRUSTED version=3.2.4 Received: from unknown (HELO c60.cesmail.net) (192.168.1.105) by blade1.cesmail.net with SMTP; 14 May 2009 15:55:58 -0000 Received: from localhost by c60.cesmail.net; 14 May 2009 11:55:58 -0400 Message-Id: <7q5lka$ibbn78[at]c60.cesmail.net> Date: 14 May 2009 11:55:58 -0400 To: george_morgan[at]spamcop.net From: "Mail Delivery System" <MAILER-DAEMON[at]c60.cesmail.net> Subject: Delivery Status Notification (Failure) MIME-Version: 1.0 Content-Type: multipart/report; report-type=delivery-status; boundary="ai2Du.4QU5TBZxk.zAMbA.1DtAZ3C" X-SpamCop-Checked: --ai2Du.4QU5TBZxk.zAMbA.1DtAZ3C content-type: text/plain The following message to <Dana.Powers[at]fairfaxcounty.gov> was undeliverable. The reason for the problem: 5.4.7 - Delivery expired (message too old) '[Errno 61] Connection refused' --ai2Du.4QU5TBZxk.zAMbA.1DtAZ3C content-type: message/delivery-status Final-Recipient: rfc822;Dana.Powers[at]fairfaxcounty.gov Action: failed Status: 5.0.0 (permanent failure) Diagnostic-Code: smtp; 5.4.7 - Delivery expired (message too old) '[Errno 61] Connection refused' (delivery attempts: 0) Reporting-MTA: dns; c60.cesmail.net --ai2Du.4QU5TBZxk.zAMbA.1DtAZ3C content-type: message/rfc822 Received: from unknown (HELO delta2) ([192.168.1.50]) by c60.cesmail.net with ESMTP; 11 May 2009 10:51:01 -0400 Received: from unknown (HELO delta2) ([192.168.1.50]) by c60.cesmail.net with ESMTP; 11 May 2009 10:53:03 -0400 Received: from [[[GATEWAY ADDRESS REMOVED]]]) by webmail.spamcop.net (Horde MIME library) with HTTP; Mon, 11 May 2009 10:53:03 -0400 Message-ID: <20090511105303.ekyh53zcpw0gs88c-trbetr_zbetna[at]webmail.spamcop.net> Date: Mon, 11 May 2009 10:53:03 -0400 From: George Morgan <george_morgan[at]spamcop.net> To: "Powers, Dana" <Dana.Powers[at]fairfaxcounty.gov> Subject: Re: FW: WMATA Training References: <99C1F7217998E84790D8D979BD81EF74142BC551[at]FFXEXVM01.FFX.CO.FAIRFAX.VA.US> In-Reply-To: <99C1F7217998E84790D8D979BD81EF74142BC551[at]FFXEXVM01.FFX.CO.FAIRFAX.VA.US> MIME-Version: 1.0 Content-Type: text/plain; charset=ISO-8859-1; DelSp="Yes"; format="flowed" Content-Disposition: inline Content-Transfer-Encoding: quoted-printable User-Agent: Internet Messaging Program (IMP) H3 (4.1.4) [[[ORIGINAL MSG CONTENT REMOVED]]] --ai2Du.4QU5TBZxk.zAMbA.1DtAZ3C-- Link to comment Share on other sites More sharing options...
turetzsr Posted May 15, 2009 Share Posted May 15, 2009 Well I sent another email to the fairfaxcouny.gov email servers... <rant>this is so inconvenient for me as a resident of Fairfax County to not be able to communicate with county officials via email</rant> Anyway, here is the rejection message I received (stuff between [[[ ]]] was added by me): <snip> ...Have you tried to contact any of the techs at Fairfax County? 69487[/snapback] Link to comment Share on other sites More sharing options...
DavidT Posted May 15, 2009 Share Posted May 15, 2009 The problem is obviously on the County's end, so you'll need to contact them and get them to unblock the cesmail servers from connecting to theirs. DT Link to comment Share on other sites More sharing options...
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