Trouble reactivating old email account

[themoog]

Hey All,

A few weeks a ago I tried to reactivate my old account.

Which worked, for about 30 minutes, before claiming to have expired again.

The charge went through according to my bank..

I tried to get in contact through the http://mail.spamcop.net/contact.php page and, eventually, through support at spamcop.net.

But with nothing but automated responses.

No signs of human life at all. I guess they are swamped?

Anyone had similar problems and is there a better way of getting in touch?

Thanks,

The Moog

[Farelf]

...is there a better way of getting in touch?

I don't think so Moog, either way should be fine, using both shouldn't be necessary but is about as much as you can do. How long is it since you used the contact form?

[themoog]

I don't think so Moog, either way should be fine, using both shouldn't be necessary but is about as much as you can do. How long is it since you used the contact form?

9 days, which is a bit long really

[Farelf]

9 days, which is a bit long really

Yes, it certainly is. You have ticket number(s) from the auto responses so both contacts evidently got through. I can only suggest that you follow up in whichever way was suggested in the autoresponses (email which includes the autoresponse subject or ticket number I guess) - if you haven't done that several times already. Yes, I guess/know the proprietor is swamped and too many follow-up emails will not be productive so I'm suggesting you shouldn't bombard him.