BARBARELLA BLOODWORTH Posted February 7, 2011 Share Posted February 7, 2011 Hello, Apologies if this has been asked, answered, filed and all that jazz. When someone reports spam or abuse from a yahoo email account, Yahoo started Dec 2010 requiring person fill out their new form and submit....vs the old way by forwarding to abuser[at]yahoo.com. With that big change, when I see the spam cop message ready to be sent and we click "send," it appears spamcop mail request goes to abuse [at]yahoo.com....Are they also requiring spamcop to fill out their silly form each time or did they make exception? Just curious if/how my yahoo abuse mail is being attended to by them given their new rules...?? Thanks, B. Blood Link to comment Share on other sites More sharing options...
SpamCopAdmin Posted February 7, 2011 Share Posted February 7, 2011 This is the first I've heard about the Yahoo form. How do you know that Yahoo is no longer accepting email reports? - Don D'Minion - SpamCop Admin - - service[at]admin.spamcop.net - . Link to comment Share on other sites More sharing options...
turetzsr Posted February 7, 2011 Share Posted February 7, 2011 Don: the user may have sent e-mail to abuse[at]yahoo.com and received a reply like this: -----Original Message----- From: Yahoo! Mail [mailto:abuse[at]yahoo.com] Sent: Tuesday, 11 January, 2011 19:41 To: <snip> Subject: RE: spam I Received with a yahoo.cn Reply-to Address (KMM121807863V92824L0KM) Thank you for your email, but this address now only accepts messages in Abuse Reporting Format (http://tools.ietf.org/html/rfc5965) To report abuse manually (or to get help with security or abuse related issues), please go to Yahoo! Abuse: http://abuse.yahoo.com For questions about using Yahoo! services, please visit Yahoo Help: http://help.yahoo.com Thank you, - Yahoo! Customer Care Note: Please do not reply to this email as replies will not be answered. <snip> B Blood: is that what happened? Link to comment Share on other sites More sharing options...
rconner Posted February 8, 2011 Share Posted February 8, 2011 Don: the user may have sent e-mail to abuse[at]yahoo.com and received a reply like this:B Blood: is that what happened?Happens to me now every time I try to report to Yahoo. They say they will only accept ARF, which is tantamount to saying that they don't want ordinary users to send anything to this address. Their web form is not terribly detailed, you can't add your own remarks to draw attention to what you are reporting. -- rick Link to comment Share on other sites More sharing options...
turetzsr Posted February 8, 2011 Share Posted February 8, 2011 ...Isn't Yahoo's requirement a violation of some RFC requiring providers to have an e-mail address to allow reporting of abuse? Link to comment Share on other sites More sharing options...
rconner Posted February 8, 2011 Share Posted February 8, 2011 ...Isn't Yahoo's requirement a violation of some RFC requiring providers to have an e-mail address to allow reporting of abuse?Probably -- I think there's either an SMTP rule or RIR-IP-database rule that requires an abuse-role address. On the other hand, I guess if I were Yahoo I'd say we're perfectly happy to accept e-mail reports from you -- on our terms! If the abuse address is deliverable (it is) and is not /dev/null'ed (unknown) then I guess they have met the letter of the law. Anyway, RFC-ignorant.org has been listing Yahoo for bad abuse[at] practices for almost six years now. -- rick Link to comment Share on other sites More sharing options...
lisati Posted March 27, 2011 Share Posted March 27, 2011 Hmmmmmm..I stumbled on this thread while contemplating some issues with Yahoo and how best to deal with them. The auto response cited earlier in this thread is just one example of what I've received trying to bring stuff to Yahoo's attention, as well as the "It didn't originate in our servers" and similar excuses, together with the listings [at] rfc-ignorant. Frustrating as it can be at times, it's a relief to know that I'm not alone. Link to comment Share on other sites More sharing options...
kmolloy Posted March 28, 2011 Share Posted March 28, 2011 The reports we send to Yahoo meet their ARF reporting standard. Link to comment Share on other sites More sharing options...
BARBARELLA BLOODWORTH Posted May 9, 2011 Author Share Posted May 9, 2011 Don: the user may have sent e-mail to abuse[at]yahoo.com and received a reply like this:B Blood: is that what happened? YES, ALL RESOLVED NOW. THANK YOU, GENTLEMEN! Link to comment Share on other sites More sharing options...
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