nealbscott Posted November 3, 2011 Share Posted November 3, 2011 So I go here: http://www.spamcop.net/reportheld?action=heldlog 1) choose action of 'Queue for reporting and move to trash'. 2) I select everything I want reported. 3) Release/Delete selected messages Thing is, it gets to the queue but NEVER GETS DELETED Whats up with that? Link to comment Share on other sites More sharing options...
DavidT Posted November 3, 2011 Share Posted November 3, 2011 When they recreated our accounts, they didn't create Trash folders. Have you created one and made sure that it works (in the Mail Options) before trying the action you described? (on edit) And is there a reason you're not using *this* url instead? http://mailsc.spamcop.net/reportheld?action=heldlog That appears to be the one customized for use by those of us with SC email accounts, yes? I just used that URL and performed the procedures you described and the reported item properly disappeared. DT Link to comment Share on other sites More sharing options...
nealbscott Posted November 3, 2011 Author Share Posted November 3, 2011 That was clue I needed! Manually adding a Trash folder cleared that right up. I didn't realize about that other URL. Mind you I see it requires you to log on first. But then your WEBMAIL tab doesn't have the logon that mine does. Interesting, thanks... Link to comment Share on other sites More sharing options...
PandA Posted November 3, 2011 Share Posted November 3, 2011 So I go here: http://www.spamcop.net/reportheld?action=heldlog 1) choose action of 'Queue for reporting and move to trash'. 2) I select everything I want reported. 3) Release/Delete selected messages Thing is, it gets to the queue but NEVER GETS DELETED Whats up with that? Same thing here. I 'fixed' it by going to webmail and reporting from there. That created a TRASH folder and subsequently works ok. Up until just now, when I keep getting 'cannot login to IMAP' errors.... Link to comment Share on other sites More sharing options...
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