email_support Posted November 6, 2011 Share Posted November 6, 2011 The new hardware is up and operational. The mail restoration is continuing. It will take a few more days to complete. The following problems have been reported and we are tracking them: 1) daily held mail reports are not showing up 2) Release and release/whitelist do not seem to be moving mail from held mail to Inbox. Link to comment Share on other sites More sharing options...
chrism Posted November 6, 2011 Share Posted November 6, 2011 The web site is painfully slow at present - it's taking minutes to respond to any operation. Is this a consequence of the mail restoration? Thanks, Chris Link to comment Share on other sites More sharing options...
email_support Posted November 6, 2011 Author Share Posted November 6, 2011 The web site is painfully slow at present - it's taking minutes to respond to any operation. Is this a consequence of the mail restoration? Thanks, Chris Yes since the mail merge is running the fileserver flat out and indices and such are being updated and new mail is still arriving. So as webmail is accessing mail from the fileserver ..... Link to comment Share on other sites More sharing options...
chrism Posted November 6, 2011 Share Posted November 6, 2011 Thanks! That makes sense. Chris Link to comment Share on other sites More sharing options...
UltraJoe Posted November 6, 2011 Share Posted November 6, 2011 The new hardware is up and operational. The mail restoration is continuing. It will take a few more days to complete. The following problems have been reported and we are tracking them: 1) daily held mail reports are not showing up 2) Release and release/whitelist do not seem to be moving mail from held mail to Inbox. I've also noticed that some of the mail that has arrived this week has disappeared temporarily. I assume that will come back, too? UPDATE Just read Email system update #7. Duh! Never mind, it's on its way. Link to comment Share on other sites More sharing options...
Ex_Brit Posted November 6, 2011 Share Posted November 6, 2011 I received most of my missing mail already but now I see that I can no longer pop the mail out into my PC's mail client for some reason. I trust it's a temporary glitch, server overload or something similar. Link to comment Share on other sites More sharing options...
email_support Posted November 7, 2011 Author Share Posted November 7, 2011 I received most of my missing mail already but now I see that I can no longer pop the mail out into my PC's mail client for some reason. I trust it's a temporary glitch, server overload or something similar. If you are still unable to POP write to me at support <> spamcop.net and include your [at]spamcop.net/cesmail.net/cqmail.net email address and the specifics of what you have in your email app for server name etc. Link to comment Share on other sites More sharing options...
Ex_Brit Posted November 7, 2011 Share Posted November 7, 2011 Thanks. It seems to be intermittent so I'll wait awhile to see how things progress. Link to comment Share on other sites More sharing options...
Ex_Brit Posted November 7, 2011 Share Posted November 7, 2011 It's fine now, thank you. Link to comment Share on other sites More sharing options...
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