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How do I get access to my Spamcop headers?


Jasonjohnson33

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Posted

I've recently received a few spamcop's through my daily summary email/notice. But I am having trouble tracking down the actual complaints so I can attempt to resolve the spam issues. I've checked with my ISP and they say they don't have any Spamcops listed for my IP's. I tried to contact Spamcop directly and ask them where they are sending the complaints and haven't gotten a reply.

This is very puzzling because I haven't received a Spamcop in years and when I used to get them, my ISP forwarded them to me for resolution. Now I have no idea how to receive them.

Any help or info would be greatly appreciated.

Thanks

Posted

Sounds like the report routing for your IPs might have changed Jason, or your service provider has started refusing reports. Or someone thinks you're the spammer.

Enter an IP address into http://www.spamcop.net/bl.shtml then follow the "(Trace IP)" link to see where the SpamCop reports might be going, if anywhere. Not unheard of that your ISP is giving you the run-around, maybe inadvertently/out of ignorance.

The SC administrator might be able to help - service[at]admin.spamcop.net.

As well as SpamCop, you could also look at other DNSBLs, some of which provide "evidence" (though none with as much detail as SC that I can see). http://multirbl.valli.org/dnsbl-lookup/ is a good multiple look-up, with links to pages with spam sightings and evidence where available.

Post an IP address that is attracting reports if you want us (non-staff) SC users to look further.

Posted

Thanks for the reply & info. It actually seems like there is an error in the email address that the spamcop reports are being sent to. They've included an email to an abuse contact at another host that doesn't own the IP(s) So we think maybe it's getting sent there incorrectly and getting lost in the shuffle.

We've tried to email SC via service at admin.. per your suggestion and haven't received any reply so I'm skeptical of going down that route again. Any other thoughts of how we can correct the email on file?

Thanks again

Sounds like the report routing for your IPs might have changed Jason, or your service provider has started refusing reports. Or someone thinks you're the spammer.

Enter an IP address into http://www.spamcop.net/bl.shtml then follow the "(Trace IP)" link to see where the SpamCop reports might be going, if anywhere. Not unheard of that your ISP is giving you the run-around, maybe inadvertently/out of ignorance.

The SC administrator might be able to help - service[at]admin.spamcop.net.

As well as SpamCop, you could also look at other DNSBLs, some of which provide "evidence" (though none with as much detail as SC that I can see). http://multirbl.valli.org/dnsbl-lookup/ is a good multiple look-up, with links to pages with spam sightings and evidence where available.

Post an IP address that is attracting reports if you want us (non-staff) SC users to look further.

Posted
<snip>

We've tried to email SC via service at admin.. per your suggestion and haven't received any reply so I'm skeptical of going down that route again. Any other thoughts of how we can correct the email on file?

Thanks again

...You might be able to reach a slightly wider audience within SpamCop by e-mailing the SpamCop Deputies at e-mail address deputies[at]admin.spamcop.net. You could also post in the SpamCop "Routing / Report Address Issues" Forum.

...Good luck!

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