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Automated replies to reports, with error messages


Polyergic
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I have three apparent replies to one SpamCop report each of which contains an apparent error message followed by the SpamCop report. All three replies are from abuse[at]locaweb.com.br with subject "User could not be loaded"

---- The error messages are:

User 'xxxxxxxxxx[at]reports.spamcop.net' could not be loaded in the mail gateway

----

RT could not load a valid user, and RT's configuration does not allow

for the creation of a new user for your email.

----

User creation failed in mailgateway: Could not set user info

----

What should I do with these? Are they spam?

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>- Are they spam?

Definitely not spam. Replies to your reports are solicited by definition. You complained, so you should expect a response. Or multiple responses. The content of the response is irrelevant.

Please EMAIL a complete copy of their response email to me so I can review it. Service[at]SpamCop.net

Thanks!

- Don D'Minion - SpamCop Admin -

- Service[at]SpamCop.net -

.

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