manchot Posted July 4, 2013 Posted July 4, 2013 Reported a phishing spam that came thru smtp.com yesterday: 5971584147 ( 192.40.177.60 ) To: support#smtp.com[at]devnull.spamcop.net The headsers themselves recommend abuse[at]smtp.com, although whois only has support[at]smtp.com; so I wrote to smtp.com who said they used to get spamcop reports but they mysteriously stopped a few months ago... They say they've found and killed the spammer's account.. so whassup? - manchot
Farelf Posted July 4, 2013 Posted July 4, 2013 Trouble is the parser defers to abuse net for smtp.com = support[at]smtp.com as you have seen and that address started bouncing reports "support[at]smtp.com bounces (99 sent : 99 bounces)" Looks like someone needs to update abuse.net, as you have also seen from whois.arin.net OrgAbuseEmail: abuse[at]smtp.com I see only two reports sent (to devnull) in the last 90 days but, if smtp.com are actually responsive, the small number of reports doesn't matter - something gets done. Hopefully either SC or smtp.com can sort this out.
SpamCopAdmin Posted July 4, 2013 Posted July 4, 2013 Reports to support[at]smtp.com have been disabled by administrative decision. - Don D'Minion - SpamCop Admin - - Service[at]Admin.SpamCop.net -
Farelf Posted July 5, 2013 Posted July 5, 2013 Assuming administrative decision = not just because of bounces. Marking "Resolved".
manchot Posted July 9, 2013 Author Posted July 9, 2013 Assuming administrative decision = not just because of bounces. Marking "Resolved". Right.. so just what *does* "administrative decision" mean? Will SC start reporting to abuse[at]smtp.com ? They do seem responsive, so why wouldn't SC change their administrative decisions?? j.
turetzsr Posted July 9, 2013 Posted July 9, 2013 Right.. so just what *does* "administrative decision" mean? <snip> ...While I can not say for sure, I am interpreting "by administrative decision" to mean "for reasons we [spamCop staff] believe are good ones but upon which we prefer not to elaborate." Since it's their service (and they therefore have the right to make even arbitrary decisions about it) and I pay nothing for it, I am not in any position to argue, nor would I argue if I were -- I trust SpamCop staff to not be arbitrary in matters involving such decisions.
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