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Parsing Headers Fais, No source IP address found, cannot proceed


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I have a number of messages which fail to be processed with "No source IP address found, cannot proceed", "No tracking information found in header" and "Probably not full headers".

I normally read mail with Outlook 2013 (IMAP) and send via email, but I also frequently use the submission form. I picked one which failed and tried submitting both using the submission form, and to eliminate Outlook 2013, read the message using Rackspace's (my mail provider) webmail interface to copy and paste the headers into the submission form. All failed.

Mailhosts are registered.

Tracking URL: http://www.spamcop.net/sc?id=z5550301576z7...76ed392362c75ez

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The full headers were not present in the spam you submitted. SpamCop needs to see all of the "Received" lines that document the entire path the message took on its way to you so it can track the spam back to the source.

SpamCop is looking for the full headers in one contiguous block of text, followed by a blank line, which signals the end of the headers, and then followed by the body text of the spam. The parse won't accept headers if there is no body text with them.

Here is an example of full headers...

Return-Path: <news[at]news.cesmail.net>

Delivered-To: spamcop-net-service[at]spamcop.net

Received: (qmail 7859 invoked from network); 19 Aug 2013 17:39:49 -0000

X-spam-Checker-Version: SpamAssassin 3.2.4 (2008-01-01) on filter8


X-spam-Status: hits=0.0 tests=none version=3.2.4

Received: from unknown (

by filter8.cesmail.net with QMQP; 19 Aug 2013 17:39:49 -0000

Received: from sc-smtp4-bulkmx.soma.ironport.com (

by mxin2.cesmail.net with SMTP; 19 Aug 2013 17:39:53 -0000

Received: from prod-sc-app7.soma.ironport.com ([])

by sc-smtp4.soma.ironport.com with ESMTP; 19 Aug 2013 10:39:53 -0700

Received: by prod-sc-app7.soma.ironport.com (Postfix)

id EF342AC2405; Mon, 19 Aug 2013 10:39:53 -0700 (PDT)

Delivered-To: spamcop_admin[at]prod-sc-app7.soma.ironport.com

Received: from sc-smtp2-bulkmx.soma.ironport.com (sc-smtp2-bulkmx.soma.ironport.com [])

by prod-sc-app7.soma.ironport.com (Postfix) with ESMTP id E9297AC2402

for <service[at]admin.spamcop.net>; Mon, 19 Aug 2013 10:39:53 -0700 (PDT)

Received: from zeta.cesmail.net ([])

by vmx2.spamcop.net with ESMTP; 19 Aug 2013 10:39:53 -0700

Received: from localhost (localhost [])

by zeta.cesmail.net (Postfix) with SMTP id EFBEADC805A

for <service[at]admin.spamcop.net>; Mon, 19 Aug 2013 13:39:37 -0400 (EDT)

MIME-Version: 1.0

Content-type: text/plain; charset="iso-8859-1"

From: "SpamCop Discussion" <news[at]news.cesmail.net>

Date: Mon, 19 Aug 2013 13:39:37 -0400

To: service[at]admin.spamcop.net

Subject: Forum Subscription New Topic Notification ( SpamCop Discussion )

X-Priority: 3

X-Mailer: IPB PHP Mailer

Message-Id: <20130819173937.EFBEADC805A[at]zeta.cesmail.net>

Body text starts here, after a blank line below the headers...

- Don D'Minion - SpamCop Admin -


Third party utilities that help get the proper headers from Outlook...

SpamControl Outlook Tool by Hendrickson Software Components


SpamSource for Outlook


Outlook spam Reported by Leon Mayne




- Don D'Minion - SpamCop Admin -


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Hi, crayons,

...To see discussion of (and perhaps solutions to) others' similar experience, please enter "No source IP address found, cannot proceed" in the text box near the top center of each SpamCop Forum page that appears between the white "button" labeled "Search for -->" and the button labeled "GO" and read some of the articles returned by the search.

...Note, also, the SpamCop FAQ (links to which appear near the top left of each SpamCop Forum page) articles labeled 'Forwarding "As Attachment" from Outlook - no longer allowed!! 6 April 2009,' 'Alternate Outlook 2003/XP e-mail submit methods' and '-----> New!! Boilerplate Outlook Information with work arounds October 2009.'

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