hutchingsp Posted October 14, 2014 Share Posted October 14, 2014 I'm PM'd email_support and have heard nothing so... How do I get support for my mail forwarding account please? Someone who also has a spamcop.net address appears to have set their email to forward to my spamcop email address, so I'm in the curious position of being spammed, by spamcop - I don't know how to contact the guy in question so I need someone at Spamcop to remove the forward ideally. How do I get some help with this please? Link to comment Share on other sites More sharing options...
turetzsr Posted October 14, 2014 Share Posted October 14, 2014        The folks who reviewed "email_support" -- CES -- are probably gone. You might send an e-mail to the SpamCop Deputies at deputies[at]admin.spamcop.net but those folks are probably working frantically to try to address all the fallout of the demise of the CES-provided "SpamCop" e-mail service and the hosting of this Forum and may therefore be unable to provide help to individual users for some time. Link to comment Share on other sites More sharing options...
anyone8 Posted October 15, 2014 Share Posted October 15, 2014 Someone who also has a spamcop.net address appears to have set their email to forward to my spamcop email address, so I'm in the curious position of being spammed, by spamcop - I don't know how to contact the guy in question so I need someone at Spamcop to remove the forward ideally. Regarding "appears to have..." here's a way to confirm. I just sent myself a test message, and one of the received headers is: Received: from nm49.bullet.mail.ne1.yahoo.com (nm49.bullet.mail.ne1.yahoo.com [98.138.120.56]) (using TLSv1 with cipher DHE-RSA-AES256-SHA (256/256 bits)) (No client certificate requested) by vmx5.spamcop.net (Postfix) with ESMTPS id 71C37ED16D for <[removed][at]spamcop.net>; Tue, 14 Oct 2014 18:14:15 -0700 (PDT) My spamcop address was right in front of the date before I replaced it with [removed]. This forum seems to be replacing the "at" sign with [at] too... but point being, if you find that header in one of the emails that appear to belong to someone else, then you will know for sure if someone else's spamcop email is getting forwarded to you. Also, that header line would likely be helpful if you manage to reach someone who can fix this somehow. If it appears to be legitimate mail (i.e. not spam), would it make sense to contact the sender and perhaps they can contact their intended recipient and let them know? This assumes someone isn't intentionally dumping their SC email on you. That would be strange. If it appears to be spam, perhaps a spammer is doing to spamcop what I've seen happen on other email services: spam shows up, but my email address isn't on the to or cc lines. I'm not sure if that would ever make it through SpamCop's email filter, but I don't have enough information to rule it out either ... they haven't told us a lot about the new spam filters. If it's not being forwarded through another spamcop account besides yours, it would certainly seem like reportable spam, of course being careful not to report any of your own providers. Now if it's really being forwarded from another SC account, I'm not sure one person can report someone else's spam. Link to comment Share on other sites More sharing options...
DavidT Posted October 15, 2014 Share Posted October 15, 2014 Someone who also has a spamcop.net address appears to have set their email to forward to my spamcop email address, As anyone8 wrote, please examine the headers, specifically looking for the Received line involving the receipt of the message by vmx5.spamcop.net and let us know whose "[at]spamcop.net" (or [at]cesmail.net) address appears there. DT Link to comment Share on other sites More sharing options...
hutchingsp Posted October 15, 2014 Author Share Posted October 15, 2014 Already checked the headers and the vmx5 shows an [at]spamcop.net user - I don't really want to list their name on here but the question still stands of how the heck do I get this removed please since I'm getting all his coffee receipts and Geek Squad sh**.. Link to comment Share on other sites More sharing options...
DavidT Posted October 15, 2014 Share Posted October 15, 2014 Then your only recourse is to do as Steve suggested and write to the SC Deputies at deputies[at]admin.spamcop.net and hope they answer soon. DT Link to comment Share on other sites More sharing options...
Dave_L Posted October 15, 2014 Share Posted October 15, 2014 If that doesn't get any results, you could also try contacting CISCO: http://www.cisco.com/cisco/web/siteassets/contacts/index.html That page has a toll-free phone number and an email form. I'm not saying it will produce results, but it's something else to try. Link to comment Share on other sites More sharing options...
hutchingsp Posted October 15, 2014 Author Share Posted October 15, 2014 If that doesn't get any results, you could also try contacting CISCO: http://www.cisco.com/cisco/web/siteassets/contacts/index.html That page has a toll-free phone number and an email form. I'm not saying it will produce results, but it's something else to try. Yeah.. 10/10 for sense of humour there Link to comment Share on other sites More sharing options...
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