nickmessick Posted May 18, 2004 Share Posted May 18, 2004 Our mail server (220.127.116.11) is currently listed in the spamcop database. During the average month we send out approx 500,000 emails to our customers. Sounds like a lot but we have about 200,000 people we send mail to. What I think is happening is many of these people are reporting us as spam rather then unsubscribing. I admit that we have had reliability problems with our automatic unsubscribe but every single request that comes by replying to the email we sent or over the phone has been honored immeditally. We aren't a reley and we don't send mail to anyone who didn't enter it into our site and we remove those who want to be removed. My question is: Does Spamcop listing mail server based on complaints by users or by other means? If it's "other means" then I'd like to know so I can fix it. If it's by complaint then I guess we'll just have to live without the people using Spamcop. I wish I could remove the people who don't want our mail but if they don't let us know then I can't remove them. Link to comment Share on other sites More sharing options...
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