SteveAtty Posted January 28, 2016 Posted January 28, 2016 I reported some spam and when I logged in I got the following message: Bounce errorYour email address, postmaster[at]mydomain has returned a bounce: I checked my email - I've got emails coming in from elsewhere and I sent a test message from Gmail. All is OK. Mxtoolbox reports no problems, the same goes for dnsqueries.com Going into the Mailhosts if I try to add anything with my domain in it I get No MX records found for mydomain So is there something wrong with SpamCop's lookups?
Lking Posted January 28, 2016 Posted January 28, 2016 Nothing wrong that I am aware of. Maybe SpamCop just doesn't like you today (JOKE). If you can't find anything wrong, and your ISP/mail server is not "bouncing" out of hand anything from SpamCop.net (because it sees the keyword spam) I would log into SpamCop and reset the bounce flag for your account. Another unknown is whether the mailhost lookup is tied in anyway to the bounce flag for your account. This also could be have been a temporary glitch, those things do happen. Clear the bounce flag, submit another spam and see if the problem has been resolved.
SteveAtty Posted January 29, 2016 Author Posted January 29, 2016 SpamCop reports no MX records for my domain when I enter it into the email address box. The MX records for my domain are OK and email is working fine - I've got the usual amount of email this morning when I checked. It doesn't matter if I reset the bounce flag.
lisati Posted January 29, 2016 Posted January 29, 2016 Barring a glitch somewhere, "No MX records" would be something I'd normally only expect for a newly registered domain or one where there are recent changes, while the relevant DNS info gets propagated round to ALL the places it needs to be.
Lking Posted January 29, 2016 Posted January 29, 2016 Have you checked with your mail server? They could have changed their filtering policy without notice and are now blocking (incorrectly bouncing) email from SpamCop.net due to the name. This type action has been reported here in the past.
SteveAtty Posted January 30, 2016 Author Posted January 30, 2016 That doesn't explain why the Mailhost config page reports no MX records for my domain The Report spam page says they got a bounce but it shows a blank subject. I can chase my upstream mail host (who the MX records point to) who just relay the email through to my server without applying any filtering.
SteveAtty Posted February 4, 2016 Author Posted February 4, 2016 Is there anyone here who can help? Why does Spamcop say "No MX records found for tty.org.uk" when any tool I can find on line reports my upstream mailhost as the MX record. I assume this problem with Spamcop's MX lookups is the reason for getting the "Bounce" message when I go to report spam where the subject is apparently blank.
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