fishnet Posted August 2, 2004 Share Posted August 2, 2004 Hi, A help design and run an e-commerce site which is recently in the process of being redesigned. As part of the re-launch process the customer wants us to send out an email to all their customers. This email will be a one-off 'The site has been redesigned and all these new features have been added... etc' type email.' My question is, what is the best way of going about this? We already have permission to send emails to these customers due to the terms and conditions which were accepted during their previous purchases, but I would rather not antaganise people too much. The site has been running for 3 years and we have never sent an email like this before ( and probably won't again until the next re-design ). The emails will be sent from the websites server (which will accept mail back) from a genuine address (already used in purchase confirmations). It will also contain both text/plain and text/html version of the message along with embedded graphics. There will be a mailto: type unsubscribe link as well as a http: version. (Both working) The user can also change their preferences online to never receive these advertising emails again. There will also be a working telephone number for questions in both the email and on the website. Questions / comments ? We are in the UK. Regards Ian -- Link to comment Share on other sites More sharing options...
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