Craig Posted February 13, 2004 Share Posted February 13, 2004 Well, this is embarrassing. After blowing hot air here advising folks on how to use the Folder Navigator to empty stuffed Held Mail and Trash folders, I'm finding that exactly that feature is malfunctioning. Like this, Click on the page top Folders icon. Expand the folder tree and select a folder to empty, Held Mail or Trash, either one. Select Empty Folder(s) from the drop down choice list. Wait.. Now, either two things happen now: Process times out with a message like "IMAP connection to server lost", or Process completes, but when you open the folder the removed messages still appear but have a strikout line through'em and a background color on each message row. I think it's green, but my color vision is worse than most.. And there it is. Opening the folder nav view again, logging out and back in, switching folders, none of these seem to make the messages go away. I'm doing this on a buddy's account to help him out, and he's got something like 5000 messages in Held Mail and amost 10,000 in Trash now. Can I get some help here? Much thanks in advance. Link to comment Share on other sites More sharing options...
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