mrmaxx Posted August 4, 2005 Share Posted August 4, 2005 The bank that owns my mortgage sent me an email. Obviously, I didn't read it, thinking it was a phishing email. I don't recall ever giving them permission to email me and I received a "soft sell" email from them reminding me of some of the services they offer. I reported it before I read it. If need be, I will send out an apology, but as I said, I don't recall giving them permission to send me marketing info. I *did* go ahead and unsubscribe. Hopefully I'm not on the wrong side of what I perceive as a "grey area." Link to comment Share on other sites More sharing options...
StevenUnderwood Posted August 4, 2005 Share Posted August 4, 2005 Hopefully I'm not on the wrong side of what I perceive as a "grey area." 31267[/snapback] If I thought I had signed up or even given them my email address without confirming I would get no emails, I would send an email to the reported address and the deputies at least explaining the situation. Please be more careful in the future. Link to comment Share on other sites More sharing options...
mrmaxx Posted August 4, 2005 Author Share Posted August 4, 2005 If I thought I had signed up or even given them my email address without confirming I would get no emails, I would send an email to the reported address and the deputies at least explaining the situation. Please be more careful in the future. 31268[/snapback] Yeah... I don't *recall* giving them permission to email me. I know I have contacted them in the past via email, but I *know* I never signed up for any sort of marketing list. But to be on the safe side, I'll do so. Link to comment Share on other sites More sharing options...
turetzsr Posted August 4, 2005 Share Posted August 4, 2005 If I thought I had signed up or even given them my email address without confirming I would get no emails, I would send an email to the reported address and the deputies at least explaining the situation. Please be more careful in the future. 31268[/snapback] ...Umm, why should the burden be on the customer to confirm that (s)he would receive no commerical e-mails? Shouldn't mrmaxx be considered justified in treating unsolicited commercial e-mail from the bank (that is, about services not having to do directly with his business relationship with them, ie the mortgage) as spam? I think the "Please be more careful in the future" exhortation to be unjustified but have no problem with your contending that it should not be treated as spam (although I respectfully disagree with that contention). Link to comment Share on other sites More sharing options...
Miss Betsy Posted August 4, 2005 Share Posted August 4, 2005 I wouldn't lose any sleep over reporting an unexpected email from a business. And I wouldn't send an apology even if spamcop wanted me to. I would send a complaint that my bank didn't know better than to send unexpected email to people because of the spam situation and that I was annoyed to have to 'fix' their mistake. It is a little like a government agency sending out checks in envelopes that looked like junk mail - there were hundreds of people who threw them away unopened. Whose basic fault? Yes, one should examine every piece of mail, but senders also have to know that certain mail looks like junk and won't be opened. Miss Betsy Link to comment Share on other sites More sharing options...
Lking Posted August 4, 2005 Share Posted August 4, 2005 I hate people that post "me too" but Miss Betsy, me too. On the other hand, after (nicely) telling companies what they can do with their email, many do have areas where you can identify your preferences for news, offers, etc. by email and/or tree killing US mail. It has been my experience that the companies I continue to do business with pay attention to those choices. Link to comment Share on other sites More sharing options...
StevenUnderwood Posted August 4, 2005 Share Posted August 4, 2005 ...Umm, why should the burden be on the customer to confirm that (s)he would receive no commerical e-mails? Shouldn't mrmaxx be considered justified in treating unsolicited commercial e-mail from the bank (that is, about services not having to do directly with his business relationship with them, ie the mortgage) as spam? I think the "Please be more careful in the future" exhortation to be unjustified but have no problem with your contending that it should not be treated as spam (although I respectfully disagree with that contention). 31280[/snapback] The opposite tack to the one I used earlier would go something like: If I knew I had not signed up or even given them my email address without confirming I would get no emails, I would report them without any second thought. I feel it is your responsibility to not agree to something inadvertantly when you give your email address out. If you did agree (and they can prove it), then spamcop reports become less trustworthy down the road for that company and anyone that company might discuss the matter with. That is why I rarely give my address out unless I expect to get email from the company. The way I read it, this offer was not far off base from his current relationship with the vendor. Link to comment Share on other sites More sharing options...
btech Posted August 5, 2005 Share Posted August 5, 2005 I think if you give the information to your bank and they give the option to not receive the email, yet still email you, then reoprt them. I opted to NOT receive anything from my loan bank, so best believe if I DO get something, it's unsolicited and will be reported. I don't like the current stance that many people have that you have to opt out of lists, when people decide to add you arbitrarily. I've been added to 10+ lists that I never signed up and I'm forced to opt-out to get out of them. Even reporting them doesn't seem to matter, since most are on liquidweb.com or internap.com, both of which don't give a damn about spamming abuse. Link to comment Share on other sites More sharing options...
StevenUnderwood Posted August 5, 2005 Share Posted August 5, 2005 I think if you give the information to your bank and they give the option to not receive the email, yet still email you, then reoprt them. I opted to NOT receive anything from my loan bank, so best believe if I DO get something, it's unsolicited and will be reported. 31291[/snapback] Maybe this is stated clearer than I was able to get across. The opposite is also true, if you did not choose that option, you have agreed to receive the messages (as long as they stay within their boundries). As stated many places, never unsubscribe from something you did not subscribe to. Just keep open the possibility that you did inadvertantly subscribe. Some vendors use options you need to uncheck. I personally avoid those types of vendors when possible. Link to comment Share on other sites More sharing options...
Jank1887 Posted August 5, 2005 Share Posted August 5, 2005 Some vendors use options you need to uncheck. I personally avoid those types of vendors when possible.31299[/snapback] Also remember that some vendors give you the option to 'uncheck', but not during sign up. If you signed up (for their web access banking, etc.) the terms of the agreement may have said "we can email you with information about your account... you can edit your email preferences in your Account Options page". Of course "information about your account" can then mean whatever they want it to mean. As long as they don't start forwarding you viagra spam, technically they're within their agreed upon bounds. (i.e., if you accepted the agreement, you DID opt-in). Log into your account and check on the license/user agreement. (should be able to access it after sign up). Also, double check your 'account preferences'. A reputable bank will honor your account settings. if you did "opt-in" (quotes intentionally implying contempt) the bank is within their rights to require you to opt out. Given the above opinion, if anything falls out of those bounds, I'd report 'em. Link to comment Share on other sites More sharing options...
Jeff G. Posted August 5, 2005 Share Posted August 5, 2005 You can also report them if they don't follow FAQ Entry: Am I Running Mailing Lists Responsibly?. Link to comment Share on other sites More sharing options...
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