agsteele Posted September 27, 2005 Share Posted September 27, 2005 Gretings one and all... I'm hoping for some assistance identifying the place to resolve a problem I'm having with mail reaching my SpamCop account. On a fairly regular basis but not everytime senders get the following error when sending a message addressed to me at xxx[at]cnet.org. yyyyy[at]spamcop.net (generated from xxx[at]cnet.org) SMTP error from remote mail server after RCPT TO:<yyyyye[at]spamcop.net>: host smtp-gw.x-mailer.co.uk [212.69.217.12]: 550-Callout verification failed: 550 553 sorry, that domain isn't allowed to be relayed thru this MTA (#5.7.1) The route the mail follows is that anything addressed to xxx[at]cnet.org passes first through a spam filter at the ISP. If the message passes the filter test it goes to xxx[at]cnet.org which forwards directly to yyyyy[at]spamcop.net My sense is that the transaction is failing at the initial spam filter but could it be that the SpamCop server is saying 'no thanks I don't want that message.' The headers for a sample item of mail returned to a sender follows below. Any inspired suggestions gratefully received. Andrew Return-path: <zzzzz[at]northumbriacommunity.org> Received: from [212.69.217.40] (helo=tm-db01.x-mailer.co.uk) by airedale.cnet.org with esmtp (Exim 4.52) id 1EJ4R6-0008GN-3I for xxx[at]cnet.org; Sat, 24 Sep 2005 08:27:04 +0100 Received: from mra02.ch.as12513.net ([82.153.252.24]) by mx02.x-mailer.co.uk with esmtp id 1EJ4R4-0002Gl-Qf for xxx[at]cnet.org; Sat, 24 Sep 2005 08:27:02 +0100 Received: from localhost (localhost [127.0.0.1]) by mra02.ch.as12513.net (Postfix) with ESMTP id DB4C1D43A5; Sat, 24 Sep 2005 08:27:01 +0100 (BST) Received: from mra02.ch.as12513.net ([127.0.0.1]) by localhost mra02.ch.as12513.net [127.0.0.1]) (amavisd-new, port 10024) with LMTP id 21709-01-25; Sat, 24 Sep 2005 08:27:01 +0100 (BST) Received: from desk (unknown [82.153.208.215]) by mra02.ch.as12513.net (Postfix) with ESMTP id DE095D4358; Sat, 24 Sep 2005 08:26:59 +0100 (BST) Reply-To: <zzzzz[at]northumbriacommunity.org> From: <zzzzz[at]northumbriacommunity.org> To: "<zzzzz[at]northumbriacommunity.org> Subject: Online Office this weekend! Date: Sat, 24 Sep 2005 08:27:00 +0100 Message-ID: <000101c5c0d9$5b0d4640$0200a8c0[at]desk> MIME-Version: 1.0 Content-Type: text/plain; charset="us-ascii" Content-Transfer-Encoding: 7bit X-Priority: 3 (Normal) X-MSMail-Priority: Normal X-Mailer: Microsoft Outlook, Build 10.0.6626 Importance: Normal X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2180 X-Virus-Scanned: by Eclipse VIRUSshield at eclipse.net.uk X-tmReceived:from mra02.ch.as12513.net ([82.153.252.24]) by mx02.x-mailer.co.uk with esmtp id 1EJ4R4-0002Gl-Qf;Sat, 24 Sep 2005 08:27:02 +0100 X-tmReceived:from [195.13.65.6] (helo=mx02.x-mailer.co.uk) by lh01.x-mailer.co.uk with esmtp id 1EJ4R5-0007uC-2S;Sat, 24 Sep 2005 08:27:03 +0100 X-tmReceived:from [195.13.65.69] (helo=lh01.x-mailer.co.uk) by sh02.x-mailer.co.uk with esmtp id 1EJ4R5-0001Hs-5H;Sat, 24 Sep 2005 08:27:03 +0100 X-spam-Level: X-spam-Status: No, score=0.0 required=6.5 tests=none autolearn=disabled version=3.0.2 X-tmReceived:from [195.13.65.102] (helo=sh02.x-mailer.co.uk) by vh02.x-mailer.co.uk with esmtp id 1EJ4R5-0005wR-GH;Sat, 24 Sep 2005 08:27:03 +0100 X-tmReceived:from exim (helo=vh02.x-mailer.co.uk) by vh02.x-mailer.co.uk with local-smtp id 1EJ4R5-0005wW-JW;Sat, 24 Sep 2005 08:27:03 +0100 X-tmFiltered: filtered by TrustedMail A reminder, for those of us who can make it, that we'll meet for online {content snipped...} Link to comment Share on other sites More sharing options...
StevenUnderwood Posted September 27, 2005 Share Posted September 27, 2005 Andrew: This is similar to the error message seen in another thread here. http://forum.spamcop.net/forums/index.php?showtopic=4990 Please read that thread if you have not already. In that case, it seems his email account was closed. Have you attempted to send test messages directly to your spamcop email account? Because of the similar messages, however, perhaps there is some issue with spamcop right now. Not sure exactly what that might be yet, though. Link to comment Share on other sites More sharing options...
Wazoo Posted September 27, 2005 Share Posted September 27, 2005 http://www.mhonarc.org/archive/html/ietf-s...6/msg00191.html Not saying that "the" answer is here ... and I sure have no knowledge of configurations involved ... what I am going with is that this linked item includes some discussion with documentation provided from Exim ... I'm keying on the described "sometimes" part of the issue. What timing issues may be involved, whether the "fix" might be as simple as espoused n the linked article, hard to say from here. What would be needed is one or two more of these failed items, header data such that date/time can be established, sent off to JT for his log analysis to see what's happening from that perspecitive. (doubting that the other parties involved would share log data with you, though you could ask ..??) Link to comment Share on other sites More sharing options...
agsteele Posted September 27, 2005 Author Share Posted September 27, 2005 Looks like this might be a similar issue to the other one Steve Underwood mentions. Feel free to merge the two topics. In the meantime I'll endeavour to persuade a sender to let me see the headers and errors of similar messages. Andrew Link to comment Share on other sites More sharing options...
Wazoo Posted September 27, 2005 Share Posted September 27, 2005 test e-mail sent Link to comment Share on other sites More sharing options...
agsteele Posted September 27, 2005 Author Share Posted September 27, 2005 test e-mail sent 33366[/snapback] Note PMed re non-arrival of test. Meanwhile I've changed my routing so that for now I'm collecting mail into the SpamCop account using a POP3 collection to see if that fixes the issue. Andrew Link to comment Share on other sites More sharing options...
Wazoo Posted September 27, 2005 Share Posted September 27, 2005 Note PMed re non-arrival of test. Meanwhile I've changed my routing so that for now I'm collecting mail into the SpamCop account using a POP3 collection to see if that fixes the issue. 33369[/snapback] No bounce yet to help fill in the blanks ... logged in directly to also check the other possible folders, but .... Link to comment Share on other sites More sharing options...
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