jrhett Posted December 15, 2005 Share Posted December 15, 2005 The SpamCop reporting thing is nice, but something is either unclear to me or missing. I'm hoping someone can clue me in. Someone reports a message as spam. You do a bit of research and find that it clearly isn't spam. How can we reply to the user? Example: mailing list message reported as spam. Research: 1. Valid, real signup-only mailing list 2. Member signed up a year ago 3. Archives of the list show this person as a frequent poster on the list So clearly they made a mistake in reporting this. A couple of things need to be done. 1. We need some way to report to the user that a mistake was made (on their part) 2. The incident should be pulled from the statistics (if the user agrees, naturally) Link to comment Share on other sites More sharing options...
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