oldskoolflash Posted June 22, 2006 Share Posted June 22, 2006 I have recently been receiving Lottery spam, you know the kind that encourages you to to contact them because you have won a "prize" they then con you out of large sums of money. Because there is no spavertised website reverenced, they include a contact email address (in this case a yahoo email address). I sent a copy of the spam to Yahoo with a note stating that, although this the spam did not originate from a Yahoo user or server, the spammer was using a referenced Yahoo email address in an attempt to obtain money by deception. I also encouraged them to disable the email account promptly so that anyone duped by the scam would not be defrauded. Two days later I get the standard canned reply from Yahoo saying "We understand your frustration in receiving unsolicited email. While we investigate all reported violations against the Yahoo! Terms of Service (TOS), unfortunately in this particular case the message you received was not sent through the Yahoo! Mail system." Now this really annoys me, because it is clear that they have not bothered to read my email, if they had, they would realise that I was not reporting spam, but criminal activity by one of their users. I said this in myreply to them and get the identical canned reply back. Finally I blow my top at them and get a reply saying that the user has not broken any of their TOS! By this time over a week had passed, meaning the spammer has almost certainly already defrauded several victims, and all this time Yahoo has been protecting them. When will ISP's realise they have a duty to ensure that they, and their members act within the law. How can fraud and obtaining money by deception not be a breach of their TOS? Stuff their TOS it is against the law! :angry: :angry: :angry: Here is my last reply to them: I am frankly staggered by your response, and clear incompetence in dealing with this matter. I shall therefore be writing to your Chief Executive, Terry Semel, with full details of this case. With reference to the Yahoo Terms of Service, I feel obliged to inform you that the world is not based on the "Law of Yahoo". It may be news to you, but we live in a society in which individuals and businesses must respect local and international legislation. When a member of the public takes the time to report a serious crime, committed by one of your members, they have every right to expect quick and decisive action against the offender. In this case, Yahoo has done neither. By failing to acknowledge that abuse has taken place Yahoo are effectively protecting the criminals involved and allowing them to facilitate fraud. Seeing as Yahoo are unaware there is a world outside their TOS I would like to draw your attention to the following breaches. I have highlighted them for your convenience as you seem to be having trouble reading. Finally, I have also referred this matter to the Camelot legal team who are responsible for overseeing the UK National Lottery, you may be interested to note that their email address is not claimagent_info01[at]yahoo.hk as suggested in the offending email reported to you. Yahoo Terms of Service, Section 6: You agree to not use the Service to: upload, post, email or otherwise transmit any Content that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libellous, invasive of another's privacy, hateful, or racially, ethnically or otherwise objectionable; "Unlawful". Is fraud not a crime in Yahooland? c. impersonate any person or entity, including, but not limited to, a Yahoo! official, forum leader, guide or host, or f falsely state or otherwise misrepresent your affiliation with a person or entity; "Impersonate any person or entity" Last time I checked the UK National Lottery was an "entity". Your customer is clearly impersonating them and using a Yahoo email account to conduct their "business". d. forge headers or otherwise manipulate identifiers in order to disguise the origin of any Content transmitted through the Service; Headers were forged and identifiers manipulated as identified in the original report. e.upload, post, email or otherwise transmit any Content that you do not have a right to transmit under any law Hmm, there it is again that damn law thing, wouldn't life be much simpler if we all just followed the Yahoo Terms of Service….? f. upload, post, email or otherwise transmit any Content that infringes any patent, trademark, trade secret, copyright or other proprietary rights ("Rights") of any party; The UK National Lottery is a trademark and it is protected by UK legislation. g.upload, post, email or otherwise transmit any unsolicited or unauthorised advertising, promotional materials, "junk mail," "spam," Have you heard of the expression "if it looks like a duck, and sounds like a duck" ? k. intentionally or unintentionally violate any applicable law or regulation including, but not limited to, regulations promulgated by any securities exchange; Law law law law law…….yawn Link to comment Share on other sites More sharing options...
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