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IMAP and VER - warning if both windows are open at the same time


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If you use IMAP to move messages in and out of your held mail folder and use the VER interface for reporting please not this warning.

You must refresh the VER page before reporting messages or you may end up reporting messages that have actually been deleted from the held mail folder using IMAP but still appear in the un-refreshed window of the VER interface. Apparently the system does not care where the location of the message is, ie held mail, trash, or some other folder. It is reference by the id number. So if it is checked it will be reported, even if it no longer exists in the held mail folder you are viewing.

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