andrew_dotnetpark Posted August 17, 2006 Share Posted August 17, 2006 Dear SpamCop team, We are an established web hosting provider. We provide shared web hosting to about 10'000 of customers, preferably for USA customers. And we use your system for several years and was satisfied with it in total. But we have had problems with your anti-spam system for 4 times. One of our mail servers was blacklisted by your system: http://www.spamcop.net/w3m?action=blcheck*ip=188.8.131.52 Thousands of our customers have had problems with email due to this blacklisting. And we have lost time, money and had a headache. As you understand, we are not satisfied with this. We tried to receive an answer: what is the reason of the blacklisting, but we can not receive it. Your site shows only: Listing History In the past 6.8 days, it has been listed 4 times for a total of 3.0 But why?! We need full information about all these 4 times with exhaustive reports, including all the complaints and all email headers. Please provide it asap. Thank you in advance. BTW. We read all SpamCop info, FAQ, etc. -- Best regards, Andrew http://www.dotnetpark.com MSN Messenger ID: info[at]dotnetpark.com Link to comment Share on other sites More sharing options...
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